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Complete rip off
I had to pay double price for my regular medication. Won't ever go back. You pay $41 for membership to get discount. Seriously not worth it! Complete rip off
Over priced not going back. I was just charged twice the amount as another pharmacy for a medication. Poor form
VapourMist Product requires water soluble oils and NOT the 10mL bottles stocked by retailers.
This review is not about national pharmacies but is primarily about wymedical pty ltd of south Australia who distributes the product.
On Sunday 23 May I purchased an Able VapourMist Model # CF-2540T product and some essential oil of the same brand that's distributed to Pharmacies by WyMedical Pty Ltd of Myrtle Bank South Australia.....also known as "Able Asthma".
I purchased their product from a National Pharmacies outlet in NSW.
After reading the product's instruction pamphlet I was unclear about how to fill it with water, how much water to...add, and additionally about how much of the supplied essential oil to add. Those instructions stated that 4-8mL of essential oil should be added, while the essential oil packaging itself stated 3-4 drops (i.e. ~2mL); a big difference!
Products close to expiry date
Ordered from online store of this pharmacy, received one medicine 1 month to expire and the rest of products were manufactured one year ago. Will NEVER shop from this again.
Wendy at golden grove is a shining light in the retail world you should have her bottled a real peoples person
First time online buyer
On Monday 30th Nov. I received an email offering me discount on online purchases. I did this by buying 2 items of perfume. This was my first time buying online with National Pharmacies. The discount was amazing, I checked with other stores the same brands of perfume and these were by far the best prices and way cheaper. To my amazement I received the goods today, 4 days later. I am so impressed
My wife collected her medication from National Pharmacy, Mulgrave on the evening of 17th July20 after a tele appointment with her GP the day before. Unbeknownst to us, the pharmacist decided to give her a generic brand without seeking her approval or any discussion whatsoever. I was at the pharmacy at the time of collecting the medication along with my wife and at no point were we informed by the pharmacy that we were being given a generic brand. We only realized that when my wife opened the paper bag the next morning to take the pack of medica...tion out. She immediately called the pharmacy, with the pack still in a sealed condition, to take this up with them and now we are told that because of Covid-19 protocols the pharmacy is unable to exchange the medication for the preferred brand. We were advised by the pharmacy that apparently the GP did not tick the box which states 'Substitution not allowed' and therefore the pharmacist decided to dispense a generic brand. I think this is totally unreasonable, even if they cannot take the original medication back, it is their error and they are bound to supply us the correct medication and we would gladly pay the difference, if any.
Bad customer service
Walked in at 3.05 on Saturday needing to purchase sunglasses.Always buy best brands..no expense spared...asked for assistance and told no I can't help you...come back Monday.. Bad service ...definitely yep
Twice the cost else where
A script for estradot cost me $13.95 at another chemist and $26.95 here. That is almost double. I will not be buying anything else at national pharmacies. Staff were kind though
I placed an online order on Sunday and the item was delivered today. I was kept informed about the progress of my order. After reading some very negative reviews; I was very happy with the prompt and efficient service.
Overpriced, but won't price match
I am a member of National Pharmacies and went to have a script filled. After checking prices online, I told NP it was significantly cheaper at two chemists nearby. I expected National Pharmacies to price match, but they would not. Do they realise they have competition? I won't renew my membership next year.
Very overpriced prescription
I had a prescription for antibiotics filled at Chemist Warehouse 5 days ago for $5.50. I went to National Pharmacies for the repeat today and was charged $11.00. What a rip off, exactly double the price for the same product and quantity. I will not go there again, ever.
Very over priced, you have to pay an annual fee to get over priced prescriptions, paid $20.51, members price $15.98 and Chemist Warehouse $12.75. Will not be going back!! Told we can't do anything as prices are set by head office, not good.
Great website with a user-friendly interface!
The website was easy to navigate and the content was very-well formatted which made searching for products super easy! So glad they're finally going online with their products as I don't always have the time to come into store
All the staff at Henley Beach Road, Mile End location were so kind and helpful!
Especially Julie, who was extremely helpful and patient with me throughout the process of catering to the needs and my great grandparents. She took the time to contact their doctor directly to make sure all of my queries were met and all of the medication was headed to us with full confidence as Julie was extremely attention to detail.
Questions & Answers
I have been a member of National Pharmacies for over 40 years and yet after being unsuccessful in the original ballot I was not invited into the draw for this years Pageant!!! How did this work?
Is National Pharmacies connected with Lifeplan Funds Management
What did you find out when you contacted them directed?
Get an answer from our members and National Pharmacies representatives
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