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National Removals Group

National Removals Group (page 2 of 3)

2.3 from 50 reviews

See the Best Furniture Removalists in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
13
4 star
4
3 star
1
2 star
1
1 star
31

Vlado

VladoCairns

  • 2 reviews
  • 2 likes
  • Verified customer

Absolute nightmare!! AVOID AVOID AVOID

published

  • Verified customer

Big move

published

Big load with a interstate move. The guys were very nice & friendly. Moved didn't start till late but got delivered on good time
Unfortunately the arm of my leather lounge got ripped

Kimberly

Kimberly

  • 5 reviews
  • Verified customer

I was super impressed with my move

published

One bedroom house Melbourne to Sydney. Although they were a few hours late the guys were all super nice and friendly. They were really careful with my stuff and accommodating when they dropped it off. I would recommend a move with them as I will use them again.

SamZ

SamZMelbourne

  • Verified customer

The Removalists great but..

published

The guys that came to pick our stuff up were fantastic. The information I received over the phone when organising the size of the shipment was not so great and resulted in not fitting everything in the container. Whilst this was partially my fault, more information given over the phone when I mentioned we had more than we originally planned could have been handled better to avoid us having to leave stuff behind.


slickFX

slickFXGold Coast

  • 2 reviews
  • 1 like
  • Verified customer

Damage goods and unreliable delivery times. You have been warned!

published

Lizzie

LizzieTownsville

  • 6 reviews
  • Verified customer

Absolutely Useless

published

not happy

not happyChiltern

  • Verified customer

Avoid these scum bags

published

Nothing but scum missing items. Broken items $3000 + in damages. Email i sent the company.
The $ 2645 is only the broken and damaged items there are still items not delivered, I will attach the list again as I sent it to the insurer. The total claim is $ 3634.00 including the items missing.
Have tried contacting the delivery company to find out where the items are with on luck. They will not answer my phone calls or return phone calls or emails.
Good luck.


Deano

DeanoPerth

  • Verified customer

Stay away from National removals

published
  • Verified customer

Worst Removal Company Ever

published
Warning!

Warning!Maroochydore

  • Verified customer

Disgraceful!

published

Jess

JessGeelong

  • 3 reviews
  • 3 likes
  • Verified customer

Absolutely disgraceful

published

  • Verified customer

I strongly agree Don't believe what you read here, just all negatives

published

Just moved from Brisbane to Melbourne at first i was worried bcoz of the negative comments here but my experience with them is great, friendly people especially the one in Melbourne contractor, my experience is great no issues, professional staff members and the staff over the phone, go go Australia National removalist keep up the good work. I would definitely use them again...


  • Verified customer

Don't believe what you read

published

I read all the reviews and nearly didn't hire them but glad i did i moved from the gold coast to morwell vic the truck driver and his offsider from the uplift where excellent they took there time and handle the furniture with the up most care.
The truck driver and offsider on the drop off were also excellent and only took 55 min to unload my move was a 3 bedroom + study house and had a lot of good stuff after it was unloaded i inspected it and not a scratch or dent or nothing broken.
They were 60% cheaper than anyone else so don't believe what you read.
I would differentially use them again.


  • Verified customer

Do yourself a favour - avoid

published

It's unfortunate that you can't provide a rank lower than 1 star.

First, the removalists turned up 6 hours earlier than the scheduled time. Then, the drop off was scheduled, last minute, during a window specifically stated as being completely non-workable due to being on a flight. To finish it off, multiple items were completely lost in transit and after following up was told there was no record of them.

As a logistics company, they failed at literally every point of the process. I have no idea how they are still in business.

  • Verified customer

Have now failed to deliver on FOUR dates

published

Small move of approx 15 items from Mount Isa to Melbourne. My partner and I have now changed our plans/work commitments on four separate days to be home to accept delivery and we still do not have our items.

  • Verified customer

2 weeks late

published

Unresponsive office staff, the manager couldn't care less, added extra fees, not the "worry free" move they advertise at all.
Repeatedly lied to me about pickup / delivery times (even the day they might arrive).
Drivers tried to charge me extra, when I showed them the invoice, they said I over paid, they were just subcontractors and hadn't been told any of the details that I was quoted and I ended up packing half the truck myself!
Pay the extra buck and hire someone good - it'll be cheaper in the long run!


  • Verified customer

National Removals | Waste of Time and Money

published

Angry Veteran

Angry Veteranmelbourne

  • 3 reviews
  • 9 likes
  • Verified customer

Warning: Do not use this company - They are con artist

published

  • Verified customer

Perfect Score for a Perfect Delivery

published

Ryan Charleson

Ryan CharlesonSydney

  • 2 reviews
  • Verified customer

Affordable & Reliable

published

Dont always believe what you read I took a chance on this company and can I just say they guys on the pick up and drop off were so friendly, going from Brisbane to Sydney with 1 bedroom unit load from start to finish I had amazing customer service they called to inform me they were running behind but they showed up on the time they gave me with any move broken items are expected and I did have a few glasses and bowls but all can be replaced, I am very happy and would use nationals again thanks guys for a job well done :)


Page 2 of 3

Questions & Answers

mani

maniasked

hi team , i m mani from melbourne. i have my own removal company and tonight i m going to coffs harbour with my 2 trucks . i just want to know if you have anything return to melbourne the we can pick that from coffs harbour or sydney? we have 65 cubic meters sapce ( 16 pallet) .we can pickup stuff tomorrow in afternoon please revert me back as soon as possible.
thanks

No answers

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