Kind and flexible
We are truly grateful to Michelle and her team who helped us move from Perth to the Sunshine Coast. We had two containers in the end with different pick up times, unusual items and an unsure delivery date and place! It was a very stressful time, with so much uncertainty and I am grateful for Michelle’s empathy and patience. Hopefully we will not need their services in the near future, but I would certainly use them again. Great service for a good price. Thank you!
Best freight service we have ever had
National picked up some industrial cooking equipment for us at very short notice in a remote suburb of Adelaide and delivered it in pristine condition to Sydney, staff were great
The reviewer stated that an incentive was offered for this review
Quick and friendly service!
I had a nightmare getting anyone to move my 8 boxes and backpack from Ballina to Melbourne, 6 companies refused to move my belongings and one even told me to just courier it. National Removals were SO easy to deal with, they picked up my items the day after I called and I had them two days later! I should have called them first, but I thought that after so many companies refusing to move my belongings a big company would do the same. Such a brilliant service! Great customer service, super flexible and just made the whole process so easy. I will definitely be using them again in the future.
So Fast & Great service!!
After a harrowing experience with TRANSCORP REMOVALS & STORAGE not communicating & abandoning a large quantity of my belongings, I was nervous about paying out even more money to collect these items.
I needn’t have worried!! NATIONAL REMOVALS are the real deal !!!
12 hours after they collected my items from Sydney, they were delivered to my door in Brisbane!!!!
Polite, efficient, careful and very thorough!!!
Great communication & they left nothing behind & everything arrived in tact.
I highly recommend NATIONAL REMOVALS !!!
Best removalist ever! Cheapest and most care taken!
We moved our 4 bedroom home contents from Qld to Victoria and we chose the best . The removalists themselves were dedicated to being professionals and took great care of our belongings.
Very helpful, friendly and professional
We had a great experience with National Removals moving our 3 bedroom unit across three states and over 1200km!! Both ends of the move went smoothly and we were kept in communication throughout the whole process. Thank you for making the transition that much easier for us.
Fantastic caring staff from office to the remover guys!
I moved my 3 bedroom house interstate from SA to Vic, a huge move. I was aware the guys had so many boxes and furniture to move and they arrived with friendly smiles and jumped into it right away did a superb job loading up one truck carriage with the whole of my 3 bedroom house. They looked after everything. The staff at the office are very friendly and polite and look after you well. One thing to be aware of, is tall floor lamps should be placed at the back wall of the truck and not at the door, especially if the lamp has 3 wooden legs which ...broke. They communicated with me clearly by SMS letting me know they were 1 hour to 30 mins away from my home on both counts. At delivery, they worked really hard to unload the trucks. May I ask that all customers who use their services understand this is a huge job (and yes it is a lot of money too) and these men are doing the backbreaking work of moving our stuff. They came to pack up my house right on time, and when they delivered to my new place, they let me know they would be a bit late and all went well. The thing to be aware of when booking removalists is to check if there are extra charges for two story places like our storage unit was on a second floor and would cost a bit more, so take that in account. I was lucky they redirected delivery to my parents place instead to save money and we would take the stuff to storage. They did a great job and are to be commended and I recommend them to anyone. Just take what I said above in account if you have stuff that you want kept safe, then back of truck. They were very efficient and got my stuff to my new place safely and very respectful too. This is the best company to use.
Super Quick & Very Professional
A small move from Bris to Syd & only a (6 piece) lounge suite but could have been a house full of furniture. We felt valued and had National Removals full attention the entire time. They were proactive even when kept waiting for almost 2hr at the collection depot! We had tried arranging our removal with another company & that was a nightmare. I very much appreciate your time & attention Rachel & my son was very impressed with your delivery guys who were respectful, courteous & arrived by noon the next day! Amazing service - I've already been recommending you to friends.
Moving made easy
The move was a family home from Melbourne to Cairns (3000km) and included everything from furniture to garden statues. Settlement was looming so it all had to go. The removalists took everything in their stride and were always polite and friendly as the loaded and unloaded the seemingly endless number of boxes. The pick up and drop off times were discussed with us and they were spot on time - amazing considering the distances and nature of the work.
This is how it should be done
I needed to move the contents of a storage unit interstate, about 15m3. It went off without a hitch even though I wasn't there to open the unit or watch the loading. A lot of the things in storage were loose, not in boxes or even wrapped, but they handled that with no drama. Quick delivery, efficient friendly service, good price, and generally a very pleasant experience all round. Highly recommend.
I was super impressed with my move
One bedroom house Melbourne to Sydney. Although they were a few hours late the guys were all super nice and friendly. They were really careful with my stuff and accommodating when they dropped it off. I would recommend a move with them as I will use them again.
I strongly agree Don't believe what you read here, just all negatives
Just moved from Brisbane to Melbourne at first i was worried bcoz of the negative comments here but my experience with them is great, friendly people especially the one in Melbourne contractor, my experience is great no issues, professional staff members and the staff over the phone, go go Australia National removalist keep up the good work. I would definitely use them again...
Perfect Score for a Perfect Delivery
I had a complex move from Queensland to NSW with multiple pickups and multiple drop offs. National Removals carried out the work perfectly. Here is what their service delivery gave me:
> Best price compared to two other removalists at 66% and 50% of other quoted prices both of whom could NOT guarantee me a pick up date.
> Guaranteed and firm pick up date and time within a 3 hour window and prior phone call 1 hour before to confirm. All 3 guarantees were met.
> Guaranteed delivery date and time within a 3 hour window and prior phone call cal...
Excellent service, cheapest quote - would highly recommend. Extremely pleased.
I saw all the bad feedback below and it almost caused me to cancel my job with National Removals Group. I called the company and explained the comments on here and then my concerns and the kind lady on the phone personally reassured me that she had been working for the company for 8 years and that she knew they would do a good job. She was right. They were far cheaper than ANY quote I received. They came on time, they communicated well with me, I was always well-informed. The move went smoothly. They were gentle with my things and despite being...an interstate move - it all went smoothly. The one thing I would really like to point out is that on the relocation date I had a sudden urgent change in date and they facilitated it within minutes. I would give these guys 99 out of 100 and recommend them to anyone. Even the removalists themselves were really nice people to deal with. I had an issue with the toilet not flushing when I moved into the new unit and the removalist actually went and adjusted the taps for me. How is that for service? Hired them for an interstate move from Melbourne, storage in Brisbane and then delivery from storage to new address in Brisbane. Very cheap, had maybe 15+ points of contact with the receptionists, operations manager, accounts and then the actual removalists and EVERY SINGLE ONE of them was terrific.
Questions & Answers
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I have moved from WA to Qld
Needing some help with a question, please reply to
hi team , i m mani from melbourne. i have my own removal company and tonight i m going to coffs harbour with my 2 trucks . i just want to know if you have anything return to melbourne the we can pick that from coffs harbour or sydney? we have 65 cubic meters sapce ( 16 pallet) .we can pickup stuff tomorrow in afternoon please revert me back as soon as possible.
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