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National Tiles Physical store

National Tiles Physical store

4.1 from 436 reviews · View Statistics
Listing monitored by National Tiles

Reviews

  • Product Quality
    4.4 (323)
  • Return Claim MadeYes (16) · No (326)
  • Customer Service
    4.3 (354)
  • Timeliness
    4.3 (276)
  • Job Satisfaction
    4.2 (147)
  • Rates and Fees
    4.4 (252)
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TJT
TJTMetropolitan Adelaide, SA
  • 2 reviews

Expensive tiles that didn't match

published

We purchased expensive tiles with a pattern that needed to be exactly the same to match up in the corners to be perfect. They didn't!!! Some tiles are out by 5mm or more. Has taken our tiler more than double the amount of time to lay them to try and get them to line up. Make sure you see 4 or 5 tiles together before you buy

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Great service and product

published

Have recently purchased tiles for the entire house and the experience with National Tiles from day one has been easy from day one, very helpful staff at the Woolloongabba Store, as well as the customer service department. Product is beautiful!! Would definitely recommend!!

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Luisa
LuisaMetropolitan Adelaide, SA
  • 2 reviews

Tile heaven

published

We bought our tiles from National tiles, staff were very helpful. We had a mini makeover of our kitchen. Happy with our tile choice complimented and completed our new granite benchtop.
This was our second lot of tiles, will always use National tiles, their range is amazing.

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Bill c
Bill cMetropolitan Adelaide, SA
  • 2 reviews

very helpful

published

Visited mile end showroom and received excellent service and advice. They provided opportunity to select and compare a variety of tile products and also to use samples to visit adjacent bathroom store to match choices with products purchased there. We were able to take samples and place in our under construction bathroom to assist in deciding on final tile choice. Very good advice given on different product and their performance in final situations. Our order processed efficiently and delivery and pickup was very professional and helpful. Cost of chosen product was also very competitive and quality of product excellent. I would highly recommend this business in terms of variety and service at a very reasonable cost.

Bill

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National Tiles
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Great service, great product

published

We received great instore service, loved the product, it suited our needs and budget and will happily return when the need arises. Staff were friendly and informative making our choice easy

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National Tiles
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Great customer service

published

Great service. Really quick and we’re great at searching for my tile batch number! Highly recommended! Julia at Sunshine store was great and so helpful. A great experience from first contact!

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Allan P
Allan PGreater Melbourne (Outer), VIC

Excellent tile good price and courteous service

published

Great service at Mornington store and very helpful with a selection for our family would highly recommend the staff from this branch the delivery was on time and placed where I wanted them

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Beautiful Tiles, great service

published

The tiles are beautiful. The service was prompt, efficient and friendly.
Would have given a 5 star rating but EOFY discount was not available for smaller quantities. Will use National Tiles again.

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Anne Nagel
Anne NagelMetropolitan Adelaide, SA

Staff at Mile End and Wingfield amazing!!

published

Staff were great, very helpful and were excellent with responding to our queries. Our tiles were available in no time .. couldn’t fault our experience and would recommend National Tiles to people

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MikeG
MikeGSouthern and Hills, SA
  • 2 reviews

Excelent price, good range.

published

I could give 5 stars but they calculation was wrong which make me go back in store to get more tiles, I live pretty far away andante tiler needed urgent.

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Many hold ups, mistakes & problem with delivery to country Victoria

published
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Kay
KayGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Excellent service

published

Once again I received excellent advice in making my decision for tiles in my main bathroom. The tiles were ordered and delivered promptly and look forward to the final achievement.

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Large format tile ordered through Oxley

published

Matt in Oxley was good, but the follow up once we'd placed an order was poor and communication between NT and the supplier of our large format tile was pretty slow. Lots of waiting once the people from Ultimate Splashbacks came to do their measurements.
End result is fantastic - very happy with the tile and the joins are immaculate.

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Great customer service

published

So easy to go to the store and be served by a very friendly and helpful assistant and put in an order for the tiles I needed to complete a tiling job that I had first found on line at National Tiles.

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Andrew Lawrence
Andrew LawrenceGreater Melbourne (Outer), VIC

Seamless and easy

published

The staff at National Tiles were fantastic, helpful and organized. The delivery people were efficient and kept us up to date regarding time. Could not be happier with service and the product

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National Tiles
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Questions & Answers

Carmel Parnell
Carmel Parnellasked
Physical store

Who do I speak to about a faulty product please. I have been sold tiles ‘not fit for purpose ‘ thank you.

3 answers
National Tiles
National T.National Tiles

Hi Carmel, thank you for your message. Please let me know your contact phone number and I will call you. Thank you, Kind Regards, National Tiles Customer Service

Carmel Parnell
Carmel Parnell

Thank you for responding. My number is [Number Removed]

Carmel Parnell
Carmel Parnell

Can you please make this number private or delete when finished.

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National Tiles Physical store

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