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National Tiles
3.7 from 762 reviews · View Statistics
See the Best Tiles, Vinyl & Laminate Flooring Companies in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by National Tiles

Reviews

  • Product Quality
    4.8 (234)
  • Return Claim MadeYes · No (260)
  • Shipping
    5.0 (4)
  • Job Satisfaction
    4.9 (116)
  • Customer Service
    4.8 (251)
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Review of store.

published

Love the range and the staff are very helpful. The tiles are really high quality and delivery was very efficient. I have completed my two bathrooms and just bought fir my laundry.

National Tiles
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Samuel Hale
Samuel HaleSouth East Queensland, QLD

Great company to deal with

published

I have been buying mapei products from national tiles for some time now.
I am always greeted with a smile and great customer service.
The team in the trade shops are always soo knowledgeable about the products they sell and are more than happy to help me out with any issues I may have.

I'm happy to continue dealing with national tiles for my business needs.

National Tiles
National T.National Tiles
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A S Sangar
A S SangarGreater Melbourne (Outer), VIC
  • 2 reviews

They are the best in their work

published

Must appreciate their customer Care services. I visited their Sunshine Store and their front desk man
Mr. Ricky looked after us. He is a good employee, no doubt
well done Ricky

National Tiles
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Great Customer Service

published

I have worked with National Tiles Oxley on a business level & I find their staff at the Oxley store to not only be helpful, but Very well mannered & polite, which just makes it more enjoyable experience working with them.

National Tiles
National T.National Tiles
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brad B.
brad B.South East Queensland, QLD

After sales service welldone

published

After ordering tiles to finish an urgent build the tiles were delivered and heavily defected. After calling the gabba store the team went into overdrive and really came through. We picked a fresh tile and it was delivered and the defect tiles picked up the very next day. Top effort Jayden and thank you.

National Tiles
National T.National Tiles
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Gareth D
Gareth DGreater Melbourne (Outer), VIC
  • 2 reviews

National Tiles Mornington

published

The service was professional, friendly and given in a knowledgeable manner.
The prices were competitive.
The store was busy but we were not rushed in our dealings with the staff.

National Tiles
National T.National Tiles
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Petrina Wetdel
Petrina WetdelGreater Melbourne (Outer), VIC

Outstanding customer service and follow up

published

Mornington store staff have been exceptionally helpful from our first bathroom Reno to our second. They took time to understand our needs and we’re terrific in finding additional tiles from other states when we ran out. Hayley at the call centre was helpful and provided a follow up phone call to me within 10 mins of my original call. Now that is customer service!

National Tiles
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Great Customer Service and Efficient Delivery

published

Attended National Tiles in North Sunshine Victoria. Obtained a quote from Neha on the day and she was very helpful and professional. Returned a couple of days later and spoke to Ricky who took our order and booked in a delivery date for the tiles we purchased from Neha's quote. Ricky was very helpful and his customer service was excellent. Please extend out thanks to both these staff. The tiles were delivered on time on the date requested. Thank you National Tiles.

National Tiles
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Great customer service

published

Andy at the Mornington store was a pleasure to deal with . He was very helpful and courteous and our tiles were delivered on time with no problems .
Thank you Andy . I will recommend you and National Tiles to my family and friends .

National Tiles
National T.National Tiles
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Brilliant and easiest first class service.

published
National Tiles
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Excellent service. Great help.

published

The staff in Oxley store were very helpful. Went there and got what we wanted in very short period of time. Love the items that we bought. The tiles looked awesome on the kitchen wall.

National Tiles
National T.National Tiles
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Artisanbuildcon
ArtisanbuildconGreater Melbourne (Outer), VIC
  • 2 reviews

Best customer service

published

Staff are friendly, knowledgeable and helpful. Great customer service and the product is amazing. We had no issues with any of the products, great range and all was affordable. We especially enjoyed shopping at the Mornington Store.

National Tiles
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First class service

published

Called in to National Tiles as we were due to have the ground floor retiled and had left buying tiles very late. The staff were very helpful and set us up with 50m2 of floor tiles at a great price, delivery a couple of days later. Great service!

National Tiles
National T.National Tiles
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Jack Separo Gendeng
Jack Separo GendengMetropolitan Adelaide, SA

Excellent quality tiles

published

Their tiles are of excellent quality and their sales assistants are very helpful and friendly. The shop we went to didn't have the tiles we want in stock but they ordered it for us and we were able to pick it up from a different warehouse. Would definitely buy tiles from them again.

National Tiles
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Exceptional service from A-Z

published

From the outset Andrew in Mornington was exemplary in his service. Well reasoned suggestions. At pick up a week later he still remembered my name. National Tiles all the way.

National Tiles
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Peter Attridge
Peter AttridgeMetropolitan Adelaide, SA
  • 2 reviews

Very professional

published

Originally visited the Mile End store S A in December 2020 and the customer service officer new exactly how to help and advise me. We ordered our tiles on line in January 2021 and it was so easy. Sms msgs were sent to keep me updated on the progress and then I received a phone call prior to delivery. Very professional, thankyou. Annette Attridge

National Tiles
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Emma Harrison
Emma HarrisonMetropolitan Adelaide, SA

Best advice and knowledge.

published

We received the best tips and advice from the Staff. They were very patient and helped us to work out all the details of what we needed, filling in the details where we were lacking. Great choice of tiles, good display and excellent proudest knowledge.

National Tiles
National T.National Tiles
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Service service service

published

Staff and Andy were pleasant informative and helpful. Mornington branch were wonderful. Store was clean and had plenty of samples

National Tiles
National T.National Tiles
Stephen Bell
Stephen Bell

We went back to Mornington branch yesterday (27/1/21) and got the exact same service from Michaela, so again 10 out of 10 for your branch and the staff. cheers Stephen Bell

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Perfect sales

published

After hunting around, for weeks for tiles, we went to National tiles. The customer service we received was excellent. the staff were very knowledgeable

National Tiles
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Peter D.
Peter D.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Great customer support and professional assistance .

published

Our assistant , Andrew , was outstanding ! My wife and I couldn’t agree but he patiently helped us through it . .... she is happy ( sort of ) the choice is not cheap but practical and I am happy to live with it . Compromise is not a dirty word !
Thanks Andrew !

National Tiles
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urbandesigner
urbandesignerSouth East Queensland, QLD
  • 27 reviews
  • 40 likes

Easy transaction.

published

All I needed were plain, white subway wall tiles for a reasonable price. Everywhere else seemed too expensive but National Tiles’ price was incredibly reasonable and they were delivered for free - the next day - because it was over $300. Very friendly staff member from both Newstead and Woolloongabba stores. Would definitely shop here again.

National Tiles
National T.National Tiles
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David N
David N
  • 2 reviews

Friendly, helpful staff

published

Product was delivered in a acceptable time, well packed and in good condition. I am very happy with National Tiles

National Tiles
National T.National Tiles
David N
David N

Thanks that is nice of you

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Poor customer service. Poor delivery

published

I ordered the tiles and paid for them 6 weeks before needing them, only to be informed when i attempted to arrange delivery of the tiles id paid for weren't available. when i did finally manage to get my hands on 2/3 of my tiles they were dumped on the footpath and when unwrapped they were packaged so poorly that 2 boxes of tiles fell and broke. just an all round horrible experience.

National Tiles
National T.National Tiles
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Very happy with their service and delivery

published

Love the tiles. Hoping to do more. They delivered in the morning as requested. So glad for delivery as would r have been able to get them home otherwise.

National Tiles
National T.National Tiles
Sue Brook
Sue Brook

Thank you. Will be back to order some more tiles soon.

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Des
Des Metropolitan Adelaide, SA

Tile purchase

published

Good advice provided by Julie, showed us many options to consider. Tiles were kept in store until we needed them and then they were delivered promptly when requested

National Tiles
National T.National Tiles
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