called for a tradesman to check my stove tradesman was excellent ..came out on a tuesday identified part required said the office would get back to me and part available within 2 days , office say's they did not have my email address so could not give me a quote for part so I asked why not ring ..this was on a public holiday and was then informed part would not be available for 5 to 7 days ...communication from office was not accurate to the point I had 2 different people ring me 2 hours apart to ask for payment for which i already had a receipt for .
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