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Natural Solar
4.7 from 369 reviews · View Statistics
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Reviews

4.9
178 reviews
  • Value for Money
    4.7 (166)
  • Product Quality
    4.9 (165)
  • Return Claim MadeYes (0) · No (176)
  • Customer Service
    4.9 (170)
  • Warranty Claim MadeYes · No (178)
  • Purchase Price$18,913.85
  • Timeliness
    4.9 (67)
  • Job Satisfaction
    5.0 (65)
  • Rates and Fees
    4.9 (60)
  • Installation
    4.8 (155)
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D and F Patch
D and F PatchSydney, NSW

Natural Solar- Highly Recommended for quality product, extensive knowledge and great sales/after-sales care.

published
Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size13.5 KW
Panel Purchased Tesla Powerwall Battery
Warranty Claim MadeNo
Purchase Price$13,900.00
Store LocationSydney
Wayne Hartmann
Wayne HartmannSydney Surrounds, NSW

Excellent Sales and Imstallation

published

Thanks to Rupen and team. Fast and efficient service and installation. From time of order to having my solar batteries installed was very quick and now I’m watching my Tesla App constantly to see how effective the system is

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Warranty Claim MadeNo
Purchase Price$2,500.00

Saving money

published

We had our solar installed in 2016 and we are still extremely happy that we made the decision to do so. Our electricity bills are almost zero with our last bill being under $10

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size20 KW
Warranty Claim MadeNo
Purchase Price$5,999.00
Store LocationNSW

Tesla Battery - great service from Natural Solar

published

I had a Tesla battery installed by Natural Solar - they provided professional, prompt, neat and efficient service. I'm very happy with the service and product,. I can now utilize all the power that my solar panels generate.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$10,000.00
Store LocationAdelaide
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Peter
PeterCentral Highlands and Goldfields, VIC

Life just got easier.

published

Communication From the Natural Solar team has been outstanding. Alan Bailey in particular has continued to inform us of the installation progress ensuring that everything was running efficiently. We did have some teething problems with the Tesla app, but Alan also organised the effective operation of this in collaboration with Zee. We are so pleased we chose Natural Solar.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Tesla
Warranty Claim MadeNo
Purchase Price$10,500.00
Peter
PeterSydney, NSW

Highly recommended. Very happy with the system.

published
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Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size5.25 KW
Panel Purchased Sunpower P-series 375KW AC
Warranty Claim MadeNo
Store LocationRoseville
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Rodc
RodcCentral Highlands and Goldfields, VIC
  • 3 reviews
  • 1 like
  • Verified

Great Service - Great Battery Back Up system

published
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Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
2/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$15,000.00
Store Location17/390 Eastern Valley Way Roseville, NSW 2069
Andrea
AndreaGreater Melbourne (Outer), VIC

Excellent investment

published

We opted for a Tesla Powerwall 2 / Fronius inverter/ Hyundai solar panel 6.4kw system recommended to us by Alan Bailey from Natural Solar. Our experience has been outstanding from start to finish with Alan answering all our queries promptly, and the entire process from signing the contract to installation completed in under 4 weeks. We were impressed with the professional service received at all times, including completion of installation in one day with connection to the grid 2 days later and the whole system now up and running smoothly. We highly recommend the Natural Solar team.

Value for Money
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Panel Purchased Hyundai 400W
Warranty Claim MadeNo
Store LocationNSW

Natural Solar Tesla Battery Install & supply

published

We can highly recommend Natural Solar for all your solar requirements, we shopped around and came back to Natural Solar after all our enquiries and then went ahead and purchased a Tesla Battery from them. We had a lot of questions for Alan Bailey and we found him to be very thorough and happy to answer all our concerns. He was never pushy & only ever helpful. The Installation process was great and the installer used by Natural Solar was Masry's Electrical & Data were amazing, both team members were incredibly professional, knowledgeable, polite and helpful. The Tesla Battery and software are very easy to use and the detail that is viewable of all usage really helps save money.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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chylld1
chylld1Sydney, NSW
  • 37 reviews
  • 18 likes
  • Verified

Very happy with my Powerwall 2!

published
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Value for Money
4/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$14,890.00
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Dave
DaveMetropolitan Adelaide, SA

Fantastic product and customer service

published

I would recommend Natural Solar to anyone that wants to add solar to their house. I called spoke with Rupen, who was fantastic. The customer service, communications and installation was 10/10.
Thank you for everything.

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Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Ish R.
Ish R.Sydney, NSW

I now recommend Natural Solar for Tesla Battery Installation

published
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Value for Money
4/5
Product Quality
5/5
Trustworthiness
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Would rate Natural Solar 6 stars if I could...

published

After doing some research to see if a solar storage battery would be right for me, I decided to make the enquire and request a call back w. The following morning I was contacted by natural solar which led me to experience customer service thats second to none. Rupin was patient, understanding and very knowledgeable. Oh and got me the best price imaginable..... can't wait to have $0 bills. Thank You Rupin and Natural Solar!!!

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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GS535d
GS535dSydney, NSW
  • Verified

Quick and easy Powerwall upgrade

published
Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Tesla Powerwall 2
Warranty Claim MadeNo
Store LocationOnline chat and follow-up telephone call

A Solar Cure

published

Alan from Natural Solar provided balanced information regarding battery options. We ended up going for the Teslar Powerwall2 (14KWh), and now a winter month down the track are very happy with its performance. Obviously, in winter sunlight is limiting (in Melbourne), but even so we are 90% self sufficient.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size14 KW
Panel Purchased Teslar Powerwall2
Warranty Claim MadeNo
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Questions & Answers

786assad
786assadasked

Hi there

I have been looking and searching for a solar company to provide me with a quotation or quotations for an integrated Solar and wind or initially a solar system that allows me integrate wind turbine and battery in later stages, without reconfiguring or changing the initial set up for my property. I have just purchased and moved into a hobby farm in Pakenham (295 Army Road) Pakenham, Victoria, 3810. The main residential part of the farm consists of a large 6-bedroom dwelling, a large 4 car garage and a large shed on the northern end of the main residential building. The meter has been installed by AusNet and I am told by AusNet that it is a three-phase metre with a compatible (3 phase) cable.
I initially want to install a solar system of 6.xKw to 10kW system and then integrated wind Turbine and a suitable good but reasonably priced battery. I, therefore, wish to ask you consider the following Solar, Inverter, battery (possible), high end cabling and associated components and provide me with a quotation, or quotation for different alternatives with the following components in mind:
1. Solar Panels in order of preference, LG Neon2, SunPower SP-Max2-360 or latest REC panels that are considered equivellant to LG and SunPower, but much cheaper. All with 25 Yr Product & 25 Yr Performance Warranty.
2. Selectronic’s Fronius Hybrid inverter I do like to have the SP Pro SPMC 381 or better (2020 model soon to be released). I like to think that this would allow in immediate future to integrated battery and then wind turbine in to the system. I understand that the new generation of Fronius inverters are referred to as the PowerChain with highly sophisticated cooling and power management features. I understand that the new generation of Fronius hybrid inverters are for on-grid and off-grid and is highly compatible with what I want: exporting about 15kw or higher to the grid (since I got a three-phase meter and external cables (very likely).
3. High end Cabling, Conduit, DC &AC circuit breakers, and enclosures, etc, where applied, and.
4. Installation by licenced electrician/s. This is important and hope the electrician and you can sort out all export and shutdown matter with AusNet for me, in the meantime.
Please, provide me with a quotation or separate quotation for different combinations of solar panels and inverters (Fronius). I am eligible for Vic Gov rebate for either a solar system or battery rebate.
Kind regards
Assad
0400 050 060

No answers
Terence H.
Terence H.asked

It’s been there weeks since paying the deposit for a Tesla powerwall,, still waiting for an installation date what’s the problem, why the delay?

1 answer
dave
dave

I expect it will take a while for the powerwall delivery date to the installer to be confirmed. Once that has been confirmed the installer will set the date. He will not give a date until he has a confirmed delivery date.

Harry
Harryasked

Hi there
Can you send me again your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter including your company name please as i have mixed up all?
Thanks

No answers
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Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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