NatureMart processed my order of Envirocare Sensitive shampoo efficiently and I received the product by courier 4 days later. Postage was cheap.
Goods arrived as expected
I got the product in mind prior to ordering. Decided on this Australian Online Group, and was pleased with the ease in ordering and quick delivery.
Hopeless !! Do not shop here
So disappointed with this business. I placed an order 18/Nov/2020 and received it 11/Dec, almost a month later with no apology and no explanation. After my first of 4 emails, was sent consignment details for another customers delivery back in January. Poor and non existent customer service. Located out of a house in Officer Vic. Useless !!!!!
Having said all that, the vendor did contact me after this review and has given me a full refund which I appreciate however, not confident to shop here again.
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Questions & Answers
Do the products ordered come from within Australia, is this an Australian based company?
On my order invoice, of a health book published in Australia by an Australian author, from Naturemart, the company address was stated as Denton Drive, Officer, Victoria, Australia. Their website states that they are 100% Australian owned and operated and support Australian manufacturers and farmers.
Hi Yes all inventory is in Melbourne.
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