1 photo
Nectr

Nectr

2.1 from 15 reviews · View Statistics
See the Best Energy Providers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Nectr

Reviews

2.1
15 reviews
  • Transparency
    1.0 (1)
  • Customer Service
    4.0 (1)
  • Rates and Fees
    1.0 (1)
Previous
Next
Jacqui G.
Jacqui G.Sydney, NSW
  • 3 reviews
  • 4 likes

Misled regarding rates.

published

I received a high electricity bill and I was assured by the sales person that it would Basically cost me the same as the last company I was with but it is close to double. I’ve never allowed someone to sign me up, ie in a mall, I’m usually very vigilant and do it all myself…. I don’t know what came over me this time but I trusted the sales person in the mall, never again.
I was offered $100 credit for joining and am very pleased that this was still honoured when I closed my account from Nectr. Disappointed to have had to have left as I was told their electricity was more ethical.

Transparency
1/5
Customer Service
4/5
Nectr
NectrNectr
Jacqui G.
Jacqui G.

Will do but I don’t imagine anything can be done.

Nectr
NectrNectr

Thanks Jacqui. We've escalated it to the customer support team so they can give you more clarification on your bills/reasons for costs.

Questions & Answers

lynda h.
lynda h.asked

Why do i have a bill thats normally 3mths supply for mth thats ridiculous ur suppose to be cheaper and ur dearer

No answers
Ann
Annasked

My current energy provider is Origin energy and now I want to move to another energy provider. One comparison site suggested me Nectr, but I had never heard it before. Can I trust this Energy provider? is it a good decision to select them over origin energy?

5 answers
Everyday consumer
Everyday consumer

They seem to be reasonable and legitimate. Actually, I switched to them for a month, but then switched back because I didn't like their marketing strategy. But, for supplying services they do seem quite reliable. Just a personal choice. I'm with Alinta for past few years.

Ann
Ann

oh Thanks, Everyday consumer. I'll think more regarding this

lynda h.
lynda h.

Dont do it they cheap at first then they get ridiculously high had a bill which we normally pay for 3 mths in a mths supply of electricity thats just insane and get no explanation as to why just get told thats the reading we got my energex or whoever reads the meters what a load of crap our bill has never been that high

Get an answer from our members and Nectr representatives

Other Energy Providers

Previous
Next
See all Energy Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.