Just Terrible value and quality
Purchased 4 outdoor cameras, 3 were in a protected area and 1 was in the weather.
These were all professionally installed by a certified electrical contractor.
After 16 months all 4 had failed, moisture ingress or other electrical failure not covered by warranty.
These products are extremely poor value for money.
Night vision is average at best, and the cloud storage is also poor value.
I would give it 1 star out of 5, ONLY because the UI is reasonable and has some good features.
I would never purchase Nest products again.
I am signed out every few hours. 0 point in having a camera to alert your phone, if your logged out it cant.
We had Nest for 2 years and it was grand. Google acquired and ruined Nest, using Google you will be signed out every 24-48 hours. Thats what they say, i am signed out every few hours. 0 point in having a camera to alert your phone, if your logged out all the time. Im wondering if we can get a refund as they are not longer fit for purpose.
Purchased in November 2018.
Do not buy
the program is crap, cant take a photo, try and do a clip but will save a different time on the timeline than what i marked. sometimes sends notifications for people. But when i actually had someone break into my car, no notification not even for movement.
Useless piece of kit after three months
Only current view available after three months, a few hours of footage would be good be not good given how much it cost. Just looking for a subscription service, rather than offering good value for money
Rubbish. Simple as that. Support is none existent. They are a con. Beware
The cameras are constantly dropping out. Now 3 out of 4 are faulty. Support and Warranty claim is impossible. Who did you ring. I have spent days trying to fix this issue
Purchased in March 2019.
- 5 reviews
- 4 likes
***Do Not Buy This Camera*** - You don't own it
In a move which has outraged customers like me, Google/Nest has recently removed functionality from this device. It shows that Google/Nest considers this device to be theirs, and that they can unilaterally make changes to your device without your permission.
- Verified purchase
Pricey, not reliable.
Have had these cameras for some time, nearly a year. Most of the time they pick up movement, but some of the time they do not. I have established this fact with screen snaps and so on.... and reported to Nest who really don't seem interested (and it is really hard work establishing a missed detection). There is clearly something wrong with the firmware or software. I doubt I will buy any more, but I really do want another camera.... so now I am stuck with half a system.
- Verified purchase
Garbage! The worlds worst service and unreliable camera.
TLDR; For the price paid, there are better and cheaper options out there. Their service is an absolute nightmare, I’ve been waiting on a replacement for weeks with no response yet.
- Daytime picture quality is OK, nighttime is average.
- Easy to install.
- The best features are a part of Nest Aware, the basics aren’t worth buying this camera for. Overall it’s just a rort to make you buy the subscription.
Great Security Camera
I purchased a Nest Outdoor Cam hoping that the expensive price tag would be justified; and I can honestly say it was.
The camera is very easy to set up and you are guided step by step through the set up process.
Mounting the camera is a breeze with the magnetic mount which is extremely strong.
The camera needs to be plugged in to a power source which could cause a headache for some if you don't have an outdoor power point. I mounted my camera near the garage and was able to run the cord into my garage and plug it in there.
The picture quali...
- Verified purchase
Great reliable Outdoor cameras
Cameras are great have 2 of the Outdoor models as well as 2 of the Nest Battery Protect units. Everything works well I get notifications on my Apple Watch, IPad and IPhone practically straight away. I live in a country lane so there is not a lot of motion detected. When a person is detected it’s usually a postie or a meter reader and it’s great for peace of mind when away from home.
Night vision is great
Ease of setup and install
Monthly subscription fees are reasonable
Nest app makes it easy to use and review camera timelines
Needs the NBN due to continually uploading so make sure you have an unlimited plan
Power cable plug could be a bit smaller
Poor Support, and nest have Operational issues.
These cameras have excellent reviews from a range of the sites that publish the review after a few hours of use, this is because the cameras are easy to setup, have a great web user interface and the Phone app is good.
However, that shine wears off.
If you need to contact support... I had to get increasingly terse to get some attention via email. (I had to send images and so forth).
Recently my alerts were offline for an entire day and nest admitted they had a problem and that "it happens". Nest's website was not updated with the service o...
Excellent audio and video
The camera has excellent audio and video quality. The notification options are very good. The nightvision is great. The audio mic picks up my kids on the other side of house despite the camers being at the front. The app categorises motion, sound, dog barking, person detection.
I purchased a solar panel package, from a company. When they came to install they advised me that the roof could only fit the 12 panels and not 14 as contracted and that it would be the same price. The installers were outside laughing and mockin...
Simple, Fast, Outdoor Home Security
I've been running an old style SD camera outside the home for a few years. Low res camera with pitiful night vision. I decided to upgrade and the Nest Outdoor camera system seemed to tick all the boxes. They're a little on the pricey side, but once you receive the camera it doesn't really matter. The camera is well boxed with great instructions. The camera only needs power as video is streamed via your own wifi. If you want to run full HD then you're going to need a heavy duty upload speed. Standard definition needs at least a 1Mb upload...speed and Full HD requires 2Mb+. I'm running two cams on Full HD and Telstra were kind enough to bump me up to a 4Mb upload speed, so all is well. The live feeds stream straight to my phone / ipad / pc, and I can interact with people at the door via the inbuilt mic. I can even mess with my pets by talking to them via the cameras when they're outside and I'm at work - really quite funny to watch. The Nest cloud streaming service is not that cheap, I think around $12/month, / per camera, and this gives you 10 days of backup. You can store important video segments for future reference. Alternatively you can use the free option which I think stores the videos for 24 hours. So overall a great outdoor security camera with good night vision capability, that's simple to install and very easy to use. Ease of Installation 4/5, Ease of Use 5/5, Cost to run 3/5, Quality of video stream 5/5.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.