Warranty Agreement ridiculous & modem can't keep up
Warranty agreement is an absolute joke - had to argue and prove to Netgear that the issues started well before the warranty and spoke to several different managers before one knew that legally, I was entitled to a replacement. Went to organise replacement modem easy enough - but you have to pay for EVERYTHING, including their shipping of your replacement modem. Not worth it - buy a new modem.
Second, they do not age gracefully - ever since NBN hit the area, the router drops out trying to find the DNS server. The router has been fine for two...years (playing up now the month the warranty ends - what are the chances?!), and now it becomes very warm to touch very quickly. Look out for an odd smell on your modem and you know it is on its deathbed. Third, NETGEAR GENIE is a useless application to download and use (which is what their technical advice is). You're better off setting everything up manually through your internet provider than calling Netgear for assistance or using their programs. Do not buy Netgear if you want a decent warranty agreement.
Bad internet reception
First one was faulty, second one is working fine, but don't know if its generally the bad NBN or the modems fault, but not nearly powerful enough. Can't even watch Netflix without it cutting out or slowing down, usually is better when you restart but is a hassle you don't want.
Encountered a couple of Issues with the Netgear D6000...
My previous modem died so I went to JB-HIFI and bought a NetGear D6000, it was fairly easy to setup and initially I didn't have any issues with it.
This router supports port forwarding to internal IP addresses which is good, I wanted to open up port 80 through to a server on my network so that I could host a website from home.
When trying to set this up I found I could not port forward port 80 as the port was reserved by the routers admin UI, I searched the support on the Netgear website and found that this a known issue with no fix, th...is was a major blocker to running a website from home using this router. I gave up on the idea of hosting a website from home but a few months later NetGear released a firmware upgrade which addressed this specific issue and i was then able to port forward port 80 through to a server on my network, Nice! Apart from that the only other issue I've had with the router was it was refusing to connect to my internet for a while, it seemed to be unable to negotiate a connection with the ISP. I rang up support and troubleshooted the issue with them, they said this was a common issue with a few routers including this one.. I tested using another router which was able to connect to the internet fine. I think i ended up waiting a few days and resetting the router a few times and was able to get the router connecting again. So this router has worked but I've had a few issues with it, I don't think i would recommend this router to a friend, there are probably much better routers out there with less issues, i mainly just went for this router because it was cheap. When you said up this router you will have two wireless networks available to you, a 2.4ghz network and a faster 5ghz wireless network, I have connected to both and I can not tell the difference as my internet speed is not that fast anyway.
Find out how Netgear AC750 D6000 compares to other Modems
Know better, choose better.
Good if you enjoy constant internet dropouts.
This router is good if you enjoy resetting your modem once a week.
Generally speed of internet deteriorates badly over a period of time, so a reboot is required to get it going again. Wifi range is fine as we have no problem after a reboot, however the consistency of it working is not great.
Would not recommend if you can afford to spend a little more on a good one.
Good product, let down by terrible customer service
I purchased this router when upgrading to a 25/5 NBN account.
As far as day to day operations go it's a good unit. It provides a strong signal on both the 2.4 and 5Ghz bandwiths.
Setup, if you just want to use it with its defaults or you purchase it preconfigured is fine, however if you want to do any special configuration this is where the problems start.
The iOS app does not allow for any configuration so you have to resort to logging into the router via a browser portal.
The interface is confusing, the settings are extremely hard to understand.
Worst of all is Netgear customer support. You get 90days free access and then you have to pay to speak to anyone.
|Category||Routers and Modems|
|Frequency Band||Dual-Band (2.4GHz, 5.0GHz)|
|Features||Parental Controls and Quality of Service|
|Maximum Wireless Speed||750 Mbps|
|Number of Ethernet Ports||4|
|Wi-Fi Standard||802.11 a, 802.11 ac, 802.11 b, 802.11 g and 802.11 n|
|Number of USB 2.0 Ports||1|
|Number of USB 3.0 Ports||0|
|Dimensions||240 x 182 x 41 mm|
|Manufacturer Warranty||2 year(s)|
- MPN: 36117220
- GTIN12: 606449104172
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.