On the first year using it on HFC NBN and it was very good on speed and range. Now I have consistently getting my 2.4g wifi network drop out on my phone and my PC couldn't detect 2.4g network. Have been reset seven times and try a lot way to fix it but it is still the same. Spending over a $400+ modem all I wish that it will last me for a few years. But sadly it did not....

You call them they are rude over the phone someone named Gary

They talk like crap to you

I said don't talk to me rude they are bad at their jobs if not happy with their easy jobs don't do it

Had this modem router for few months. Used it from ADSL to now hfc NBN. No dropouts and great speed. I'm with Aussie Broadband. Setup was easy using app on phone.

Connectivity is never a problem, I've been outside the house at about 17 metres away from the modem and it still connects, Never had a problem inside the house. I have had it for 3 years and haven't had a problem . I don't remember it being so difficult to set up either.
I will keep buying Netgear modems

I bought this to try to fix a range issue in my house. While it does have decent range, it doesn’t work well with apple products. They regularly cannot connect. The network often drops out requiring a reset.

At around the 18 month point it started doing weird things with wifi and nbn that required rebooting to get a good connection with both. Swapped it over with another d7800 and incredibly had the same issues. Went back to a Netgear AC1750 and all perfect. So D7800 nit goid value at all.

I have had this modem for 9 months. I had no DSL connection so contacted NETGEAR, the customer service Pearson said that my modem has gone into default mode. I asked how to rectify that will cost you $$$
Buyer beware Telstra give 1 year support

Sold to us on basis of strong signal and good for lots of devices and gaming.
Our experience has been a weaker signal than old Telstra modem and all devices frequently drop off wifi.
Netgear back up is difficult to obtain.
Netgear router log in help menu warns device may need factory settings reset after firmware updates. This all gets too technical and is not user friendly.
The product was also very difficult to set up requiring numerous calls to service centre and even a request for payment after 90 days after purchase date.

This is a all in one vdsl adsl modem router plus its NBN ready. I recommend setting up the device manually not automatically so you have no problems like drop outs they are often caused by incorrect settings or information by the auto setup. you can get all the information for manual setup from your isp. overall this device has significantly increased internet speeds and I am very happy with the product. one more thing I’d like to say is that this device has no (voip phone port) so if you need to run a home phone through the modem you can ether get a voip phone or a voip phone adapter which will cost roughly $80.

I purchased a Nighthawk D7800 which died after seven months. I paid the return freight and two weeks later got a free replacement. This new D7800 died two months later! Again Netgear promised a replacement if I paid the return postage. So I dispatched this second faulty unit and they received this D7800 three weeks ago and nothing has happened. I have spent hours on the phone with the only response "its on its way". But at the same time I received an email saying that my case will close in three days. Netgear has no customer complaint service you can get to. Avoid Netgears bad product and terrible service!!!

I had issues with my previous modem/router, like constant at Wi Fi drop outs of Data not Wi Fi signal, lagging on playing HIGH resolution games and buffering watching live tv. Since I purchased the Netgear Nighthawk D7800 all problems fixed. I am extremely happy with its advanced technology inside, at the end it is worth its money and what you pay is what you get, I highly recommend this product to anyone.
The above issues are the most common issues so if you have encountered them buy the Netgear Nighthawk Modem/ Router

The netgear d7800 nighthawk was purchased to replace a netcomm basic modem. I am connected to fixed wireless nbn and I wanted a good modem to try to boost the signal so it could be picked up in a flat around 50m from my house. The netgear d7800 has the power to do this and is easy to set up and offers basic and advanced setup modes.

Great product. Easy to setup, with detailed instructions. Great for gamers or families with loads of internet users. Minimal if not zero lagging on the internet quality. Happy Husband on this end! Also a very happy wife as it’s design is now a talking point in our house! Love it

Previously had an optus router which did a terrible job and constantly would need to reboot and provided terrible speeds with more than one connection. Since investing in this router those problems have stopped. It has provided great return on my investment as I never have to worry about a slow internet connection again. It connects multiple devices and never misses a beat.

Recently moved to FTTN NBN and needed a router that can support VDSL.. after a bit of research choose Nighthawk X4S D7800 AC2600 router.. So far it has been very good with wifi coverage and had not had any drops due to the router. Very easy and quick setup.. The only downside is that it doesn't support VOIP..

I bought this modem/router primarily to upgrade the number of connected devices that I can use and it didn't disappoint. Previous modem routers started slowing devices once one or two were connected, however now I'm able to connect 5 or 6 devices without any significant loss of signal. The modem/router will be constrained by your incoming internet speed, so don't expect it to create miracles with internet speed.