- Verified customer
After finding the product I wanted at a much lower price than anyone else, I ordered yesterday. The order was shipped last night and I received it about 24 hours after placing the order. Everything was easy, and I'll certainly be coming back when I need more equipment.
Wrong item ordered
I ordered the wrong scanner.
Still in the box, you still wouldn't exchange it for a more expensive model. So I'm not happy about throwing my money away especially when the item I ordered was recommended by kounta MYOB and your website, but it was not the Bluetooth one at all. So I'm not happy at all, but thanks for asking
Best online electronics store customer service ever experienced
I did try to buy a hard drive out of stock anywhere but here. Long story short is they were quick to advise me they had also run out of stock (within minutes of opening the next day), and quick to process a bank transfer refund - within 2 hours, most of that delay being me getting back to them their queries - specifically if I wanted to wait or have the order cancelled, and providing bank details For the refund.
I have full confidence these guys are not dodgy operators like 95% of the online stores, and would have no hesitation buying from them again - knowing if they can't meet the order they are more than happy to process a quick refund and not hang onto my cash.
A+ for customer service!
Secure and efficient service
Always feeling uneasy with purchasing online, I was put at ease after reading the great reviews from other clients about NetNest. The product availability indicated on their website, is exactly that! What a rarity with online sites these days.
NetNest had the right amount of Nexus tablets I was looking for and after providing my details for payment, there was also the advanced security check with a random amount (under $2) being charged from my account to confirm the credit card details was in fact mine. Great way to prevent credit card fra...ud. NetNest provided constant updates via email on my order status and only took 2 days to receive the goods from confirmation of payment. I will have no hesitation in recommending them to my friends and colleges, so keep up the good work NetNest!
Old School Company Values
Doing business with these guys has been an absolute look back into what personal service, quality goods and efficiency used to be when these things were valued highly.
I used their web site to determine efficiently what products fit my needs, researched competitor's pricing for the same items and found that Net Nest were unbeatable, ordered online, received follow up information coming to me automatically to keep me in the loop about the status of my purchase, received the goods in double-quick time and found the overall experience to be a p...leasure from start to finish. I needed some bar code scanners, bought 1 to test, found it was amazing and have subsequently ordered several more today using the same method. I can't speak more highly about the quick, simple, efficient and thoughtful way in which I was treated as a consumer. The products of course have been outstanding.
I can not speak highly enough about the service I received from this company.
I had a major problem in reinstating or Baking up my data on my Palm Tungsten E2 and as the updated Palm Software did not work I elected to upgrade From Home Premium to Windows 7 Premium, which was no longer available but NetNest had a copy of Windows 7 Ultimate which did the job at the same price.
They not only sent me the official Microsoft package which arrived in 24 Hrs but also opened the package and E-Mailed me the Key there and then even though it was after ...
Fast, friendly and efficient
I asked lots of questions and got quick answers I but still ordered the wrong item! I wanted a full scanner kit with a charging station and cables but ordered the stand-alone scanner. Entirely our fault. NetNest happily refunded my money and sent the correct item out the same day as this was cheaper than buying the cradle, etc to add to the scanner.
Friendly, helpful people to answer emails and phone calls.
I bought a monitor and it arrived in country NSW the next day. I was very impressed with the prompt service. I had a problem with the monitor the following day and NetNest was immediately helpful, on the phone sorting out my problem. Very friendly and personal service with very competitive prices and prompt service.
Bought a red Jabra Solemate. Not many online shops are selling the color I want and found it on Nestnet. Price was good and delivery was prompt; despatch on the same day. Asked a couple of questions n received a friendly reply fast. Will recommend to others and buy from Netnest again.
Good price, prompt delivery, product description is cleared (to make sure am getting the latest model)
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