Netstrata

Netstrata

 Verifiednetstrata.com.au
Netstrata
4.5

731 reviews

PositivevsNegative
88% · 64480 · 11%

Reviews

731 reviews
731 reviews
Amy G
Amy GSydney Surrounds, NSW
 

S184 Cert application

My contact with Melissa May was very pleasing when ordering a S184 certificate recently. Her emails were always polite and her response time very efficient. Thank you for making the process so simple Melissa.
Leon
Leon
 

S184 Application and S22 notification

Melissa May is very professional and helpful. I have dealt with her many timees and I find she is extremely efficient and friendly. She will reply your enquiries promptly. I want to say thank you to Melissa for her excellent service.
MayaC
MayaC
 

Great Service

I use Netstrata to obtain Section 184 Certificate, of which Melissa has always replied to me in a quick and efficient manner. She does her job so well and i thank her for same. I would recommend Melissa and Netstrata for your Strata needs.
Kathy
Kathy
 

Always a pleasure

Whenever I deal with Melissa May and have any queries I know I will get a prompt and professional response. I always look forward to seeing Netstrata as the strata managers on a Contract for Sale or our clients advising us that Netstrata are their strata managers as I know I will be dealing with Melissa who always provides wonderful service.
Julie West
Julie WestIllawarra, NSW
 

Application for Section 184 Certificate

I have dealt with Melissa May on several occasions and I find her extremely efficient and friendly. She is always helpful and you can rely on her service to be very professional and fast.
Tina
TinaSydney, NSW
 

Very reliable service

We find that when dealing with Netstrata, we always receive fast & efficient service. Melissa is always very helpful and friendly. We have had dealings with Melissa for some years and have always received this same wonderful service.
Wendy
WendySydney, NSW
 

Excellent Service

Melissa May's is very professional on her work. She always responds promptly to our request with warm words. i feel very relieved every time seeing Netstrata's name appears on the contract for sale in the conveyancing matter, because I know Melissa is there when we need any support from the strata.
Trinity Maat
Trinity MaatIllawarra, NSW
 

Amazing Service

I cannot fault Melissa May, she is also prompt in responding to any enquiries that are sent through. Her professionalism and prompt responses are what sets her apart from all other companies.
robyn
robyn
 

Perfect

We ordered a section 184 and received a response straight away. We paid for the certificate and received the s.184 straight away. The accompanying letter explains clearly what is required for an update when we are preparing for settlement. It also mentions to email the Section 22 Notice (but does not mention the email address).
Andy Pham
Andy PhamSydney, NSW
 

Professional services

Courtesy and professionalism when we need to move things along quickly without the unnecessary delay, and we have the delivery of the services expected. Our clients were happy at the end.
Dorian
DorianSydney, NSW
  Verified

Excellent service

I am very happy with Melissa May's service. She always responds promptly and is extremely efficient in assisting with whatever is required on behalf of the relevant strata scheme. Highly recommended.
Jalynn Su of RenZhou L
Jalynn Su of RenZhou L
  Fair Incentive

Pefect !

Melissa May always helpfull and provides the information efficient on the certificate and the update.
very satisfy with the service from Melissa and she is doing amazing job, I feel appreciate with her help !
Michael
Michael
 

Excellent services from Melissa

Very satisfy with the service from Melissa May. Every time my request always get quick response from Melissa within short period of time. Excellent service and always can rely on. Show reply
Kevin
Kevin
 

Prompt Reply and Amazing Services

I have dealt with Melissa for more than 2 years and she is doing an amazing job in the position all the time. Melissa provides prompt responses and helpful insight all the time. Best strata managment manager and team ever. Show reply
XXXX
XXXX
 

NET non existence

DO NOT engage with NETSTRATA please

They charge whatever they want, do whatever they want, total dictators, NSW Fair Trading is fully aware as they receive complaints from all owners in our complex. Fake invoices, fake signatures on agreement.

Derek
DerekSydney, NSW
 

Stephan is great!

We just had a AGM last night and there 3 very difficult and divided motions. With one tenant very vocal and dominant in the meeting where she didn't listen and hard to communicate, Stephan as the strata manager were very patience, have provided an comprehensive explanation again and again that we finally came to a conclusion. This AGM usually takes about 1 hour but we ended up with 3 hours. It really show how strata manager can solve difficult situation, the extra work he needed to face when needed. He is quite resilient. I appreciated his effort.
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Treasurer
Treasurer
 

A strata company will charge you $3k for pre-AGM survey and $12k Debt Collection Fee per year

We also got charged for $40k printing and stationery expenses, $4.5k for one stationery by-law registration and following $1.3k administration for this by-laws. And their charges never got the approval from treasurer. If you want a strata manager who can think of every reason to charge, go for NETSTRATA. I wish I can rate 0 star.
Netstrata
Netstrata   DM   
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Wang I.
Wang I.Sydney, NSW
  Fair Incentive

Poor strata management

Net Strata is our previous strata management.
Our building management by them three years. In the second and third yeas, every year all our funds used and then we raised more than $50,000 special levy pay for Fiscal deficit.
They pay one same bill three times, even used owners corporation fund to pay for BMC lift maintenance. After Net Strata leaves, we claim $27,000 back from BMC.
These two years, our levy double than before.
I only can say : Net Strata is horrible.
Nini T.
Nini T.Sydney, NSW
 

do not even reply the e-mails

bad management and attitude and they do not even reply e-mails when it comes to the heavy leak. and keep charging owners with the fees. no transparency at all.. I also tried to call their office, no one picked the phone...... what if anything dangerous happened, what can we do ?
Netstrata
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Chris
ChrisSydney, NSW
 

Experienced and Professional

In all my dealings with Evangeline Tighe, Evangeline responds promptly to all enquiries and
is well informed in strata matters, and a pleasure to deal with, nothing is too much trouble for her.
ausino
ausinoSydney, NSW
 

Very professional

Melissa May's service is at high level in professionalism. She responded us promptly to our request for an updated information of a s 184 certificate, which enabled us to have a smooth settlement of the matter. Although many years ago it was a common practice that the Strata Managers would provide the the applicant updated information free of charge for a s 184 certificate which we believe should be, nowadays some of the Strata Managers unethically charge the applicant a fee for doing that. Netsrata is the one sticking to the honest and conscious practice for provision of update information free of charge.
Paul L.
Paul L.Sydney, NSW
 

Professional and responsive

I have quite a lot of dealings with Melissa May in the last few years. I always have an immediate response from her with great satisfaction. More than happy to work with Melissa :)
Jenny G.
Jenny G.
 

bad service, rude manager

worst ever strata management. financial statement is not accurate, does not has fair and justice for every owner. it's a very long story to explain, however in simple words, do not use this company.
Glenn Magson
Glenn MagsonSydney, NSW
 

Consummate Professional

I had a problem with water leaking into my garage and also rain damage to my ceilings. I sent an email off to Evangeline along with a few photos. She could not have responded faster. She was so efficient and had a plumber come the very next day and a painter lined up to begin a few days later once the damage had been assessed. Evangeline was so understanding and bent backwards to solve my issues. I really couldn't be happier with the way she handled everything.
Thank you Evangeline. You are a true professional and a joy to deal with.
Kim M
Kim M
 

Excellent and Professional

Although only recently taking over our account, Evangeline Tighe has provided us with excellent service.
She is very professional in dealing with issues / conflicts, knowledgeable in strata matters and prompt in raising Work Orders when requested.
Evangeline always attends to all correspondence promptly and with empathy.
Jenny L
Jenny LSydney Surrounds, NSW
 

Excellent Service

Melisa May at Netstrata has always been very efficient, she is excellent at her job. Any request was always answered in a timely manner, she is a true professional, well done on your 10 years of service.
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Patricia R.
Patricia R.
 

Excellent Strata Management

Excellent service by our Strata Manager Evangeline Tighe. Very efficient, professional and knowledgeable. Work Orders raised promptly as soon as we request something.
Nothing is a problem to her. Always answers emails promptly
Cheryl B.
Cheryl B.Sydney Surrounds, NSW3 posts
  Verified

Professional and efficient

I would recommend Netstrata, and in particular Evangeline Tighe, for efficient and professional strata services. You can rely on Evangeline to respond promptly and with empathy, arrange help in a timely manner, and listen and provide sensible strata advice. If you use Netstrata for strata management, you can be assured of excellent customer service.
Occy T.
Occy T.
 

Evie has great skills and she uses these them very well

She is well informed and indicating to people real pathway for finding solution of their problems.
Never rush in decision making and acting with great responsibility.
She has good character and has very good customer service skills.
Strata plan
Strata plan
 

Great service

Great customer service always listen to the clients response to enquiries in good time Evangeline Tighe is a great strata manager to deal with she always goes out of her way to help and organize repairz in a timely fashion
Redd Law
Redd LawSydney, NSW
 

Excellent service from Melissa

Excellent service from Melissa May during the past many years. Fast responses and very accurate in the communication. This makes our works so much more efficient. Highly appreciated for your works!
Jan Harley
Jan Harley
 

Fast and efficient

MM does a great job and is the best strata manager I deal with. Always happy to see Netstrata as the strata manager on a contract for sale because I know my job will be that much easier.
Sue Moore
Sue MooreSydney, NSW
 

Excellent service!

I have always received excellent service with Melissa May having had quite a number of dealings with her over the last 10 years. She always responds to emails and telephone messages promptly which assists the service I am able to provide to my clients. Thanks Melissa!
ZWang
ZWangSydney, NSW
 

Great services

Great services received from Melissa May and Michael Thompson. Queries and questions have been attended to effectively. Never have to wait long for reply email or over the phone. Staffs are responsible.
Ktenas Solicitors
Ktenas SolicitorsSydney, NSW
 

Quick service

I ordered a Section 184 certificate for Strata Plan for a conveyancing matter and Melissa from Netstrata politely and promptly replied. The certificate promptly arriving after payment received by them.
CBC conveyancing
CBC conveyancingSydney, NSW
 

Top professional services

I have been working in the conveyancing field over 10 years. Being a conveyancer, I have had opportnities working with many Strata managing agents, Melissa is one of the very few managing agent who is always very quick in responding, polite and with high working efficientcy. It's always a lpeasure when working with Melissa. I would highly recommend my clients to choose Netstrata as its strata managing agent.
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Derek Mar Titus Lawyers
Derek Mar Titus LawyersSydney, NSW
 

Melissa May of Net Strata Accounts team

Melissa of accounts at Netstrata has always been prompt courteous and very efficient in her dealings. Pleasure to work with her in getting transactions done in a timely manner. No doubt an invaluable asset to the Netstrata team. Thank you.
NTRJimmy
NTRJimmy
 

Good value strata

The strata is good they will not get involved to any smoking or noise issues.
Just smoke carefully and not trigger the alarm that would be ok. You never get charge about smoking in apartment.
You can also have party with loud music until 3am. They can’t control about creating noise.

If your friend come to visit you and there are a lot of car parking space. No worry about the marking on the ground. You can park anywhere you want.

Which will brings you lots of freedom when you live in these apartments.

Dany
DanySydney, NSW
 

Melissa May - very fast respond and friendly

Melissa is very pleasant to work with, once I sent an 184 certificate request to her, she will respond straightaway and the certificate will arrive on the same day, no urgency fee required! Other strata company will take at least a week and I have to chase up a few times. When I need to check for updates, Melissa will replied me straightway. Great service Melissa and Netstrata!
Antonia
Antonia
 

Melissa May

quick response as soon as we have an enquiry, after our order placed with payment for the strata certificate, we received it immediately with details accurate and sufficient! Good services!
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