Not gentle at all and very drying.
I have atopic skin, very sensitive and prone to drying. I bought this "extra gentle" cleanser based on the excellent reviews it got but after using it I had the typical dry and tight skin feeling from so many other cleansers and soaps so this Neutrogena was not gentle nor hydrating at all.
I then read the most recent reviews and immediately understood the reason and I agree that whatever is in this new formula, it has completely ruined it. It's really frustrating.
Purchased in January 2020.
Please please bring back the original formula!
I have dry sensitive skin and had searched far and wide for a gentle cleanser before discovering the Neutrogena Extra Gentle. I loved how minimal yet effective the original formula was. Out of the many that I had tried, it was the only cleanser that didn't dry out my skin or leave a residue and was a pleasure to use. The new formulation is the total opposite - far too drying and burns the skin around my nose and mouth. It's frustrating because I had used this cleanser for years and must now find something new. Pleeease listen to your customers Neutrogena and bring back the original Extra Gentle!
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