New Age 18ft Mantra Ray nothing but trouble
We bought an 18ft ER Manta Ray caravan from New Age mid 2017. Ever since we have had repeated issues with brakes, wiring and other features. The reverse camera has never worked. When they went to fix wiring issue regarding the electro stability control the whole unit was liquid nailed to the floor and they had to make a hole in the floor to remove and repair it. We were sold on the high-end quality of this caravan, but a lot of shortcuts have been made in the manufacturing. On top of this our experience dealing with New Age regarding repairs has been awful. They are quick to blame wear and tear and the customer for why a caravan just over 12 months old is falling apart.
Purchased in June 2017.
Very good delivery service by New Age Gold Coast . Only one problem - Swaying
We picked up our very well constructed New Age Manta Ray Enduro Dual Axle 18 ft caravan in December 2018. The delivery service was excellent but almost immediately we noticed it had a tendency to sway. We contacted New Age and they that said we had been offered the optional extra of Electronic Stabilisation Control (ESC) or stabiliser bars. This is a matter of safety so I believe an off road/on road van with extra height and heavy duty suspension should have ESC fitted as standard. This is also the conclusion of Jayco with their dual axle sil...verline series. We have fitted the E2 Stabiliser Bars at New Age Newcastle but still wind makes it sway in some conditions. We will soon have the ESC fitted at our own expense when we reach the New Age Service Centre in Adelaide. It is very well appointed , however, safety is the factor that over-rides everything else.
Purchased in December 2018.
New Age Manta Ray 18ft issues
Bought from Newcastle and have been waiting over 5 months to get replacement window blinds as the installed ones stopped working and fell apart even the staff think they are the worst window blinds.
Door locked from inside refused to unlock had to lever the door open.
Cupboard doors have no safety features to stop contents from flying out.
Great since our modifications
I was prompted to write this review after reading Maca's review of his single axle off road version swaying allover the road at 85/90km/hr.
We have the 18 ft dual axle Enduro and had exactly the same problem. Maca has not mentioned his ball weight relationship to van weight but I suspect a similar issue. Ball weights are recommended to be in the vicinity of 10% of van ATM but ours was less than 5%
We have since had New Age remove the spare tyre from the rear bumper and relocate it to the draw bar in front of the toolbox. This added a...
Purchased Manta Ray MR18ER 4 months old. Second owner.
Notified New Age dealership of change of ownership.
Asked if new van warranty changed with van, ans: no, no warranty from here on.
After last trip found the 12v water pump filter housing leaking, upon inspection what I found amazed me. The bowl was cracked at the thread ( put on too tight) so it had been siliconed up inside and out (Could have used this for drinking). Naturally replaced the $30 part.
The plumbing leaves a lot to be desired, sink drain pipe joins with the shower, vanity basin and Washing machine.
When you discharge water fr...
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