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New Balance
2.0 from 102 reviews · View Statistics
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Jacinta
JacintaGippsland, VIC

Never again

published

Wore them 6 times and my toe came thru the top. They hurt like hell. Never buy your brand again

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Product Quality
1/5
Customer Service
1/5
jeff
jeffMelbourne
  • 7 reviews
  • 4 likes

Poor quality

published
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Product Quality
1/5
Incentivised Review No
Gary1414
Gary1414Illawarra, NSW
  • 22 reviews
  • 13 likes

Poor Quality, rubbish

published

New Balance M860 model VII 2E
after only 10 months of just fair walking use, the internal padding , “molding” inside heal support has split in two on both left and right shoe making the heal support loose, very poor quality and the shortest time of any brand of footware i have ever had,

Product Quality
1/5
Incentivised Review No

No delivery received

published

Have ordered 18 days ago online have spoken to 4 customer service reps still no response were order is . Terrible customer service .Be careful when buying online with New Balance.

Incentivised Review No
Return Claim MadeNo
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Stewpot
StewpotSouth-Eastern Region, NSW
  • 14 reviews
  • 6 likes

Foot torture

published

Purchased a pair on eBay because of the extra wide 4E fitting.
I cannot walk in these shoes. They hurt my toes badly despite being my normal size. They also seem to have insufficient foot support and are not very flexible as my calves become stiff and sore. I walk every day in other shoes without these issues.
They will go in the bin. Waste of money.

Product Quality
1/5
Incentivised Review No
John K.
John K.Central, SA
  • 11 reviews
  • 3 likes

Wear. Wash then does not fit

published

I bought a new balance hoodie $70 or so. Thought quality clothing as the shoes are perfect. Washed the item it was a 3xl on cold delicate wash. Air dried in the shade went to wear it again and it shrunk approx 2 sizes. There is no way this will fit any more. Washed it with some $20 target hoodie Washed in the same load , dried the same cheap target ones did not shrink at all. Price does not = quality

Product Quality
2/5
Incentivised Review No
Amarnath Pentapati
Amarnath PentapatiSouth East Queensland, QLD
  • 2 reviews

Online store experience is age old

published
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Incentivised Review No
Return Claim MadeNo
Carlos
CarlosSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Order cancelled

published
Return Claim MadeNo
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Disappointed
DisappointedMid North Coast, NSW
  • 2 reviews
  • 1 like

Fall apart shoes

published
Product Quality
2/5
Customer Service
1/5
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Sparty
SpartySouth East Queensland, QLD
  • 11 reviews
  • 7 likes

Both soles departed from the shoes

published

I bought a pair of New Balance a few years ago. I wore them a few times and then switched to Sketchers, possibly a bad choice as they gave me (and many others) plantar fasciitis. I stored them in a wardrobe cupboard.

I wore the Nikes today and couldn't work out where the white plaster that was following me around came from. After tripping over I then looked at the Nikes. Cripes their soles had departed....

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Product Quality
1/5
Customer Service
1/5

Do not buy new balance

published

NB women’s CRUZKC2. Bought from sports store, shopped around for months, perfect-stretch fabric, good sole and favourite colour. Worn 4 times in house, too difficult to get on. 40 minute walk today and have a hole in fabric. Not buying this brand again. Clearly no quality control and no customer support

Product Quality
1/5
Customer Service
1/5
Travis
TravisWestern District, VIC

No customer service at all

published
Product Quality
1/5
Shipping
4/5
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Sugar Frog
Sugar FrogSouth East Queensland, QLD
  • 4 reviews
  • 11 likes

Crap runners are : New Balance 4E MX624 AB5 Size 12US

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Never again! Do not recommend these products

published

Purchased a pair of runners from Athlete’s Foot for $220, in less than a month the heel support had broken and warranty was refused. They did not hear how it had happened or actually view the product themselves just the pictures sent by Athlete’s Foot but just said it was ‘inappropriate wear’. Biggest waste of money ever and I would not recommend this brand to anybody ever!

Product Quality
1/5
Customer Service
1/5
Kym B
Kym BMetropolitan Adelaide, SA
  • 4 reviews
  • 2 likes

New Balance 624 Latest version very poor.

published
Product Quality
1/5
Customer Service
4/5

Questions & Answers

Michael M
Michael Masked
New Balance

should I wear on my feet a girls pair of New Balance sneakers because this friend of mine she had them for 1 year of the New balance Fuelcell ones.
and she has been bear foot in them and she said the same for me to have. please let me Know if I should buy them off her.

No answers
Michael M
Michael Masked
New Balance

Hi I am thinking of buying The New Balance Fuelcell sneakers. and are these the best for running and long walks?
+ for no socks?

No answers
Groaning Shelves
Groaning Shelvesasked
Online store

Is anyone else finding that they can't log into their New Balance account even though they are using the correct email and password? Myself and another family member are finding we are locked out "user name or password incorrect"-type message and if we click the replace/lost password link the link never ever comes even after trying multiple times? Anyone else finding this please? Thanks.

No answers
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New Balance

Details

Compare both New Balance
CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPayAfterPay
Type of Footwear OfferedExercise & Sport ShoesExercise & Sport Shoes
Clothing TypeActivewear, Baby & Toddler and ChildrenActivewear, Baby & Toddler and Children
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