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New Case

New Case

3.9 from 83 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.0 (28)
  • Return Claim MadeYes (5) · No (21)
  • Shipping
    4.5 (24)
  • Warranty Claim MadeYes (2) · No (31)
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Reviewer Photos & Videos

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Letz
LetzGreater Melbourne (Metropolitan), VIC

Finally! The perfect All in One.

published

I absolutely love this multi-functional wallet for my Samsung S9. It's awesome and makes a great replacement for a handbag. Great to have cards, money and phone all in one case. LOVE IT!!
The colour blue is better than expected, and I was very impressed with the quality.
Thanks to the team for a prompt delivery. Definitely recommend friends and family to your website.

Product Quality
5/5
Shipping
5/5
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

She
SheSouth-Eastern Region, NSW
  • 3 reviews
  • 2 likes

Excellent service

published

I purchased a phone case as a present & the service was exceptional & the phone case was even better than the picture stated. I will continue to buy from New Case in the future.

Product Quality
5/5
Shipping
5/5
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tiger
tiger
  • 2 reviews
  • 4 likes

Terrible product

published

Terrible product phone doesn't fit properly pops out of case. You also have to remove phone from case to charge phone.

Incentivised Review No
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Sandra
SandraMid North Coast, NSW
  • 2 reviews

Best customer service

published

I purchased a case and tempered glass and the glass chipped in a very short time but the wonderful staff took no time at all to just replace this for me. Very refreshing these days. I would highly recommend New Case.

Product Quality
4/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
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Trish S.
Trish S.
  • 3 reviews

Quick delivery - quality product

published

Good range, easy to navigate website. Many choices. Quick delivery, well packaged. Very happy with S21 case. Definitely recommended. Thanks

Incentivised Review No
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phil r.
phil r.Central Highlands and Goldfields, VIC
  • 2 reviews
  • 1 like

My new case is awesome

published

Love my new case thanks the colour is exactly whst i was after. Will recommend yiur company to my family and friends.

Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Very Happy with purchase

published

Recently ordered a case and received it promptly. Surprisingly good quality, looks and feels great, not overly priced either, so would recommend

Product Quality
5/5
Incentivised Review No
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Sensational service

published

Ordered wrong case and it was delivered very prompt. Returned it and ordered correct case. Received it even quicker than the first one. What can I say, sensational service and great products. Thank you

Product Quality
4/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

cath
cathGreater Melbourne (Inner), VIC
  • 6 reviews
  • 2 likes

All was going goid until I needed a refund

published

I purchased a phone cover and realised straight away it was the wrong one so I emailed them and they refunded it and sent out the one I wanted. Unfortunately I ordered the wrong one again but didn't realise until I received it. I have been trying to get a refund since with no help. They finally got back to me saying that they needed t take $10 inventory fee which is stated in refund policy but then they said they will also deducted the express post and that I will only get a $14.95 refund.... I'm like I payed for the express postage and I will be getting a $29.90 refund. Still waiting to hear back..........

Shipping
4/5
Incentivised Review No
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Would advise against purchasing from this company

published

Bought 2 cases and a screen protector - very disappointed with the quality (flimsy, fragile and would not protect my phone) Would advise against purchasing from this company

Product Quality
1/5
Shipping
4/5
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Anne
AnneSouth East Queensland, QLD
  • 4 reviews
  • 3 likes

Don’t buy - inferior quality

published

My iPhone case after the first week - they ask you to write a review on their website so you do and then it’s “assessed” but funnily enough you don’t see it online.

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Product Quality
1/5
Incentivised Review No
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Jules
JulesSouth Australia
  • 4 reviews

Fantastic

published

New phone case arrived today by post. Fantastic service, wide range and great prices. Well done New Case Pty Ltd.

Product Quality
5/5
Shipping
5/5
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Roddy
RoddyGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Appalling Quality

published

The $22.95 mobile phone case fell to bits after a few weeks. Sent through photos and was offered another case at 50%. No refunds. Much better options around. Avoid this company!

Product Quality
1/5
Shipping
5/5
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Jenny
JennySouth East Queensland, QLD
  • 2 reviews
  • 1 like

Great case and great service

published

I ordered a case and screen cover for my Samsung A50 and am so happy with the quality of the case and service I received, not only that my order was received very quickly, therefore 5 stars and highly recommended by me.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Karen W.
Karen W.
  • 2 reviews

Absolutely fantastic product with amazingly friendly incredible service

published

absolutely fantastic product with amazingly friendly incredible service , i would definitely highly recommend , and I was actually shocked at how quickly my purchase arrived , great job keep up the fantastic work thank you

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sandhya Khaniya
Sandhya Khaniyaasked

Hello I buy a wallet cover of A20. Whilw in payment process it double clicked and my payment was cut off twice. so what could be done?

No answers

Get an answer from our members and New Case representatives

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