New Home Shop
Verified95 reviews
- See all
- Pre-Construction (12)
- Mid-Construction
- Post-Construction
Reviews
Worst Builder ever
Chasing with him for leakage issue in home for last 1 year and now he said that its too late you have to tell us before. Sick mentality. Worst Builder and his team members as well. Show detailsPathetic and worst experience and appaling service!
I am surprised to see so many positive reviews to be honest. I wish I could give them negative review that's how frustrating this whole process has been, I was given a quote for a small single storey house back in July 2020 and after that this company took such long time to make some changes to floor plan and prepare contracts. The contract was signed in February 2021 and till date the construction hasn't started! Whilst, I can understand the impact of restrictions but this construction should have started long time back regardless of restricti... Read moreons due to the virus. It is just unbelievable how incompetent these people are. On top of that, no updates were provided and I had to email multiple times after every few weeks and ask for an update. I was at a point to cancel the contract altogether because they are supposed to start construction within 6 mnonths of the contract signing date. This has been my experience and construction hasn't even started yet. I wonder what else I will be going through once it does start. Beware of this company. You have been warned!Helpful and Satisfactory Customer Service!
When my husband and I decided it's time to build our first home, we commenced searching for home designs and builders. After looking through a number of house designs with no house floorplan that meet our needs. I decided to search online for a floorplan, which was how I got to know about NHS as they have a floorplan that meet our needs. Meeting Flor is about all we could ask for in an Agent. She is prompt, polite, accommodating and attentive to all our conversations. She patiently went through the home design and other processes involved in fi… Read more · 1nalising the contract. She took time to explain every detail and particularly shared her personal experience with us, which helped us greatly. Flor has got great interpersonal relation skills, and a commendable industry experience, which made the whole process easy without breaking a sweat. Thanks to Flor, we have concluded the building contract and are really excited to commence our home building journey with New Home Shop. Looking forward to a sustained satisfaction and positive experience all through the building process to handover and beyond. Thanks Flora!Couldn’t ask for better help as first home buyers!
My partner and I are first home buyers and we have been researching for months, very confused we made little traction.. until we met Ivan! Ivan has been amazingly accommodating and has made the whole process so easy, we have spoken to many of builders and we would not have started the process by now if it weren’t for him.Ivan’s wealth of industry knowledge, his shared personal experience with building/buying, willingness to go above and beyond and his relaxed nature have made the experience so far an absolute pleasure!
Thanks to Ivan we have just secured land and are very excited to begin our building journey with New Home Shop. Show details · 1
Excellent Customer Service
Supret very helpful with our journey for the customisation of our house with all request adhered to promptly and in s timely manner. Supret was very through, informative and communicated remarkably through out the whole process. Supret went over and beyond to assist. Her customer service excellent and beyond expectation. Show details · 1New build
The NHS Regional Manager in the Sth Est office (Kerri) is making my dreams come true!Not only is she very knowledgeable, experienced and solutions driven, she is very professional and lovely to deal with. I have made many changes and her attitude is always friendly and advising. I am only at the design and contract stage but I just can't believe how lucky I am to have found this builder. Show details · 1
Could not be more satisfied with NHS!!
Thank you to the entire NHS Team. As a first home owner the team provided in depth information and time dedicated to ensure I am 100% satisfied/confident in my decisions.A special Thanks to Matt Nesci who went above and beyond to ensure everything was finalized within a tight timeframe. I asked Matt numerous questions and he took time in answering every question in great detail. I knew I could trust his judgment Wholeheartedly.
Thank you to the entire team I cant wait to be in my new home once it is complete next year.
Show details · 1
When we needed help NHS came through!
We had a block of land that was due to settle within weeks, unfortunately we couldn't follow through with the purchase due to health ailments popping up.Up until a few weeks ago we had other builders list our block with their homes on in half heartedly and I saw Matt N quite prominently listed in the north region with packages. I decided to reach out to see if he could help us and from the moment he took the call he has been fantastic with trying to assist us.
He gave us a realistic expectation and in return he listed our block in a package… Read more · 1
that was aggressively priced to help us have the best chance to sell the block on. 2 weeks after listing the package and to our complete surprise it was SOLD! a big relief!! Matt was great throughout the process, assisting both us and the purchaser through the process to wrap things up smoothly, so appreciative of his efforts. We offered Matt something for his help, he was pleased to just help us out... we did however twist his arm and organize him a bottle of scotch to say thank you. Highly recommend Matt and NHS as a company. RegardsProfessional & Affordable Builder! Go with NHS if you do not like surprises for your pocket!
This is my first time experience with NHS in home construction. I am in early stages of construction phase and look forward to completion by December 2020. Even during covid times, my project has been well planned and managed. I have been well informed about my progress timeline. I would highly recommend to contact SUPRET at NHS to assist you in planning your dream home. She has been very understanding and helpful in design, permit and construction stages. My house is a custom design and NHS has been very cooperative and supportive with expert … Read more · 1advice during the whole design phase. I have found NHS extremely attentive to details and value for money. The whole construction process has been very easy and clear. I would definitely recommend NHS to my family and friends for their construction property.NHS are the best of the best in the building industry
We are first home buyers and new in the market. After shopping around for a home building company, we count ourselves lucky to have found NEW HOMES SHOP. We rang the phone number of NHS and a gracious lady called Kerri Reid answered and took us through house designs and building process, which was easy to follow. Kerri Reid, who is the manager of Southeast region, has a wealth of knowledge in the industry and I would highly suggest to anyone wanting to build a home to go with NHS. Their customer service and building cost CANNOT BE BEATEN by any building company, they are the best of the best in the building industry. Show details · 1Fantastic communication
We are currently Pre-construction with our new home.We have been dealing with Kerri from our first phone call and she has made the whole process so far so smooth and enjoyable for us.
She has explained everything clearly and responds very promptly any time we reach out to her with any questions we have.
We are first home buyers and previously had no idea about anything to do with building or buying a home.
Everything has been done via phone calls, email and Zoom because of current Vic covid restrictions but there has been no miscommunication or misunderstandings.
We can't wait to continue our first-home journey with Kerri helping us along the way. Show details · 1
Great Customer Service
When we first decided to build a house, we got in touch with Ujjval Shukal from New Home Shop. We were not sure of anything but he guided us really well and made us aware of everything involved. Gave insight and proper quote. Highly recommend Ujjwal Shukal and New Home Shop. Show details · 1Details
Category | Project Home Builders |
---|---|
Discontinuation date |
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.