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New Home Shop

New Home Shop (page 2 of 4)

4.9 from 76 reviews · View Statistics

Reviews

4.9

76 reviews
  • Build Stage
  • Customer Service
    5.0 (32)
  • Site Admin
    4.9 (28)
  • Timeliness
    4.9 (28)
  • Structural Integrity
    5.0 (23)
  • Plumbing & Waterproofing
    4.9 (21)
  • Electrical & Lighting
    4.9 (23)
  • Flooring
    4.9 (21)
  • Transparency
    4.9 (31)
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  • Verified customer

Building a House with New Home Shop

published

New Home Shop made the building of our house in Rockbank incredibly seamless. Their level of personalized assistance throughout the project was second to none. Every stage of the project was managed in a professional manner and on time. I have no hesitation in recommending New Home Shop to build your home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
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1 comment
New Home Shop
New Home S.New Home Shop
Nicholas

NicholasSouthwest, VIC

  • Verified customer

My New Home Shop experience

published

New Home Shop gave me the ability to break into the housing market when I never thought it was possible.
From the initial consultation all the way through the construction and up until the completion of the property, the NHS team provided outstanding service.
Highly recommend NHS to all potential home owners/investors.
Through their guidance I was able to achieve my desired outcome.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
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1 comment
New Home Shop
New Home S.New Home Shop
  • Verified customer

Perfect home built!

published

Our first time building and everything was prefect. The sales team were amazing and supportive. The builders have done a quality job. Everything went smooth with no complications and turned out exactly as expected. The regularly updates and pictures by the construction admin team was a added bonus. Special thanks to our site supervisor who took the extra effort to ensure we were happy with even the littlest things and made the Process so smooth and stress free for us.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
New Home Shop
New Home S.New Home Shop

The reviewer stated that an incentive was offered for this review

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Tomek

TomekGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Incredible exprience so far. Don't risk going without anyone else.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Incentivised ReviewNo
Build StageMid-Construction
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1 comment
New Home Shop
New Home S.New Home Shop
  • Verified customer

A perfect Home

published

We engaged NHS to build an Investment property in Melton West. We are absolutely thrilled with the final result. The home was built within reasonable time frame. the home is fitted with quality appliances. Everything went very smoothly right from the sales and planning stage to construction process. We were initially greeted by Karan Raichura (Sales Consultant) and then introduced to Leah (Color consultant), Valissa Stewart (Adminin Guru) and Dave (building supervisor). You guys are a fantastic bunch of people! If we are building another house, I know my builder (its NHS again!). Thank you all.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
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1 comment
New Home Shop
New Home S.New Home Shop

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great job by New Home Shop

published

We built our first home with NHS and we couldn't have been more happier. NHS team is very friendly, helpful and knowledgeable. Special mention on Karan who was super helpful right from designing the custom floor plan to meet our needs, all the way till hand over. Valissa was fantastic with communication, always responding so timely and it has been a pleasure working with her. Site supervisors Joe, David and Nick were good with their work and clarified any questions we had. Doug stepped in and helped us whenever it was needed. Any issues we had were rectified almost immediately with the same friendly approach. It's been a great experience and we will definitely recommend NHS to friends and family.

Incentivised ReviewNo
Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
  • Verified customer

No regrets at all

published

NHS Review:

No regrets at all!

We chose NHS to build our first home and no regrets at all! Excellent customer service from the beginning until the end, great communication, quick response, fornightly updates, great team, friendly staff, and highly recommended!

Special thanks to Flor who has helped us a lot throughout the journey and very caring as well :) We are very happy and would build again with NHS..

Customer Service
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
New Home Shop
New Home S.New Home Shop
Archana

ArchanaGreater Melbourne (Metropolitan), VIC

  • 7 reviews
  • Verified customer

Great Customer Service

published

When we first decided to build a house, we got in touch with Ujjval Shukal from New Home Shop. We were not sure of anything but he guided us really well and made us aware of everything involved. Gave insight and proper quote. Highly recommend Ujjwal Shukal and New Home Shop.

Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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1 comment
New Home Shop
New Home S.New Home Shop
  • Verified customer

Great job by New Home Shop

published

Having a 8.5 frontage land made it difficult for me to find a reliable builder who would perform a quality job.
After careful research I encountered in New Home Shop and the house has been completed now. I am happy with the final result. I would like to thank Nick Kotevski for his job and help during the building process, really amazed by his professionalism. A big thank you goes to Adam De Pasquale for the support!

Incentivised ReviewNo
Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
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Sue

SueGreater Melbourne (Outer), VIC

  • 16 reviews
  • 1 like
  • Verified customer

Quality build, timely handover and excellent team, what more can one ask for a first home build!

published

We looked up for Melbourne west home builders and choose NHS based on reviews. There was no referral behind our choice, hence were skeptical in the beginning. We worked closely with Flor & Karan who eased our angst with floor plan, appliances, standard inclusions, and upgrades. Working with Valissa was a pleasure, she posted us with the latest status, what next & how next. NHS is a great team to work with from sales team, color selection, construction supervisor (Nick), admin (Valissa), finance.

Special thanks to Flor Aguilar & Karan, she stood by us from choosing plans to completion and the new house celebration.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
New Home Shop
New Home S.New Home Shop
Harpreet S.

Harpreet S.Greater Melbourne (Metropolitan), VIC

  • Verified customer

They built our dream house!!

published

Our building supervisor was David Wawrowski and couldn't ask for a better building supervisor! He ensured all the things were well taken care of. He even put a down light in WIP in good faith for us as we forgot (it's our first house so don't judge :P). Catering to our custom requirements NHS Home build gave us the peace of mind a first home buyer needs. Valissa ensured we were informed during all the stages of construction and when other trades were booked in. After our handover NHS team ensured we had a smooth transition and any issues occurring were handled quickly!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateJune 2019
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1 comment
New Home Shop
New Home S.New Home Shop
  • Verified customer

A happy customer here!

published
Customer Service
Site Admin
Timeliness
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateJuly 2019
See all answers
1 comment
New Home Shop
New Home S.New Home Shop
  • Verified customer

Amazing building experience with New Home Shop

published

As this was our final payment, I just wanted to take this opportunity to thank you for your efficiency in sending through our receipts etc.

Everybody at NHS have made our build completely stress free and both Jackie and I cannot thank everyone enough for the great job from start to finish.

Kind regards,
Dallas Saxby

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
See all answers
1 comment
New Home Shop
New Home S.New Home Shop
Connie

ConnieGreater Melbourne (Inner), VIC

  • Verified customer

Thank you NHS

published

We are very happy with the design we chose the living areas and bedrooms are very spacious.
NHS staff were very helpful and responded quickly with any concerns we had.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
1 comment
New Home Shop
New Home S.New Home Shop

The reviewer stated that an incentive was offered for this review

  • Verified customer

NHS FIRST HOME

published
Customer Service
Site Admin
Transparency
Build StagePost-Construction
See all answers
1 comment
New Home Shop
New Home S.New Home Shop

The reviewer stated that an incentive was offered for this review

Home Builders

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Tanya C

Tanya CGreater Melbourne (Outer), VIC

  • Verified customer

Great customer service!!

published
Customer Service
Build StagePost-Construction
Construction End DateApril 2018
1 comment
New Home Shop
New Home S.New Home Shop

The reviewer stated that an incentive was offered for this review

Sonia

Sonia

  • 2 reviews

Very impressive

published

Great communication throughout the process
Very good customer service
Highly recommend
Good quality
Great team
Loved the fortnightly updates to keep me updated on my build process
Very happy and would build again with NHS
Sonia :)

Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
  • Verified customer

2nd home with NHS and VERY HAPPY!

published

We have recently moved into our new home. This is the 2nd home we have built through New Home Shop and we couldn't be happier with the quality of workmanship and great customer service. We received weekly progress updates and everything went as planned! We would highly recommend anyone who is looking to build to visit the team at NHS. Thank you for looking after us once again!

Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop

Good Building companyNHS

published

Very happy with all aspects of the build. Project manager was easy to get along with as I did the electrical work. Adequate time was given to me to complete all stages of this as I work and live in another town. Very impressive and highly recommend.

Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
Anita

AnitaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Happy Clients :)

published
Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
Page 2 of 4
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Questions & Answers

Kelly G

Kelly Gasked

I'm looking at buying my first house, between me and partner we have roughly 8,000 saved, How much more do I need to save?

1 answer
New Home Shop
New Home S.New Home Shop

Hi Kelly,

To build through New Home Shop, you are in a position to proceed with a house contract with your current deposit. Being a small organisation, we have a number of clients on a payment plan to help them save for their 5% deposit for the construction of their new home.

If you are also looking to purchase land, the developer/land owner will most likely need either a 5% or 10% deposit of the value of the land. We are happy to discuss further, feel free to call us on 03 8390 0322 or email sales@newhomeshop.com.au - otherwise you can pop into our office in Caroline Springs.

Thank you,

New Home Shop Management

Ashok J

Ashok Jasked

Hi there!
We are a semi-retired couple both working part time.
At present we are renting a 2-bedroom property at a very high rent and curious about the possibility of owning our own home again!
Do you do 3-bedroom houses as well?
Are you able to give us an idea of what kind of price we are looking at for a new build and also the initial deposit to be paid as well as the terms of repayment?
Many thanks!

3 answers
New Home Shop
New Home S.New Home Shop

Hi Ashok,

Thank you for your enquiry. We would love to help you own a home again. We definitely do have 3 bedroom homes.
If you would please email your contact details (mobile/email address) to sales@newhomeshop.com.au or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.

Thank you,
New Home Shop Management.

John N.
John N.

Thanks heaps for helping Dad and I, you have no idea what this meant for the family. I knew I could trust you wholeheartedly to handle this process for us throughout challenging circumstances.

Matt you and the whole company delivered incredible value and a great finish and right on time aswell through the middle of Covid.

Looking forward to many more homes built through NHS and really appreciate our friendship.

You are a huge asset to the company Matt and thanks for your hard work Daniel.

P.S Dad was completely blown away with how well it all came up and so glad he took the turnkey option. Literally nothing else to do but move in

New Home Shop
New Home S.New Home Shop

Hi John,

Thank you for such a great review! We are so happy to hear about your experience with us.

You seem to have posted your review under questions, we'd love if you would share it under the 'Reviews' section so our clients can read about your fantastic journey with NHS.

We wish you and your family all the best in your new home and hope to work with you once again in the near future.

Kind Regards,
New Home Shop Management

Rose

Roseasked

Hi I am looking to build a new home in the Mickleham area, Currently still doing some research on house and land packages. I came across your company by chance. I am interested in the Murray 27 but require a garage extension and some changes to the internal plan. Do you build in this area? I understand I will need a wider frontage on the block.
Thank you.
Rose

1 answer
New Home Shop
New Home S.New Home Shop

Hi Rose,

Thank you for your enquiry. We would love to help you with your new home.
If you would please email your contact details (mobile/email address) to sales@newhomeshop.com.au or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.

Thank you,
New Home Shop Management.

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