If I could give them zero stars I would!!!
I joined earlier on in the year with the hopes of getting fit, unfortunately I've been quite unwell. The staff were nice at first, until I fell behind on two payments. I explained I had been very sick (sinus infections, infected throat, my bleeding disorder that decided to play up as well). I also wasn't working due to all my health issues.
When I asked they compassionately let me out of my contract due to the above reasons I was told that should be fine, followed by we need a specialist letter. I asked demi if a haemotology specialist letter w...
I would not recommend this gym to anyone. The management are unprofessional, aggressive, unapproachable and arrogant. In summer it is unbearable up there as the air conditioning doesn't work. Half the walkers are unsafe and have been for at least 8 months, with many complaints been put in still nothing has been done. Classes drop off constantly and car parking is a night mare. Located in a very inconvenient location.
Half way through my membership they tried to charge me $2 an hour for a locker. I needed one for 1 to 2 hrs 5 times a week. Total approx $1000 a year. Dont think so mate. I had an argument with the pr guy who couldnt care less so i left and went to goodlife at hindmarsh which was a great move. Not only did they give me 4 months free for leaving newlife early but i can use the membership anywhere in australia including the sushine coast where i was a couple of months ago. Goodlife treat its members so well and will do anything for you. If you ar...e at newlife now do yourself a favour and check out goodlife at hindmarsh. Its a very well set out gym. It costs nothing to look and i know you wont be disappointed. Ive seen quite a few ex newlife members at goodlife and they tell me they should have been out earlier. Get out now !!!
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