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New Wave Thermochef Natura NW-100

New Wave Thermochef Natura NW-100 (page 2 of 4)

3.1 from 70 reviews

See the Best All-In-One Kitchen Appliances in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
27
4 star
8
3 star
5
2 star
7
1 star
23

Uca Nita

Uca NitaMelbourne

It does more then my expectations

published

Thermo Chef helps eases meal preparations. It's very quick in chopping onions and stuff like that. Thus it helps to save cooking time. This machine is also great for smoothies and juices. It really helps saves time and at the same time retaining the nutrients. The side scales on the Thermo Chef is very useful in helping weighing the right amount of ingredients. The fact thatvht can chop, grind, mince, and mix these ingredients also help to save cooking time. The machine looks very modern and sleek.


sueb

suebBrisbane

Couldnt live with out it

published

I have ghad my TC for almost 2 years, in that time i have grown to love it we use it almost evryday and we even take it away with us when travelling. I can't think of another product or kitchen appliance that does so much in the one appliance. Really you don't need to have a bunch of different appliances the one TC is all you need.

TaniaT

TaniaTMELBOURNE

  • 3 reviews
  • 4 likes

love our Thermochef

published

We bought our 2 months back getting a free jug thrown in which is great as you can cook even more quicker.

We love the Thermochef for the price it does what the Thermomix does for a 3rd of the price.

Reading the negative viewa below sound lime they are written by Thermomix resellers as this is whar they say in their demos about competition.

Anyway they are great value for money.

AnnC

AnnCPerth

Sure beats spending $2000

published

We're very happy with our ThermoChef, we purchased ours on ebay for $650 and have used it almost everyday since. It takes a little getting used to but once you understand the programming it works really well and you can use it in almost every dish from preparation to an entire meal.

We have called their support line a couple of times to ask simple questions on how to use and everytime they've answered and been great. We lost our butterfly and sent us out a new one free of charge!

Thanks

Ann


Useful, but not essential

published

Mel

MelNsw

Worst customer service

published

I purchased a thermo chef, I paid $155 for a service and pickup, when the package returned there was a damaged machine in side the box with the electronic facia peeling off and marks all over it and when contacted newwave, I was told it was the machine I sent them. The offered to fix the machine or replace it with a refurbished unit.


Unbelievably noisy!

published

It sounds like a compressor sitting on the kitchen bench.
It's just too clunky. I was cooking bolognaise sauce and the butterfly blade came off.
I was lucky I bought it from TVSN so I was able to return it within 30 days. I had to pay $100 return postage.
When I spoke with the agent at TVSN she sounded surprised when I said I was returning it because of the noise. She said it could be a fault, but I doubt that. She didn't say to send it and not pay for the postage.
I think I will stick to my conventional way of cooking.
My other disappointment was the lack of recipes supplied.


Dine D

Dine DPerth

Shocking

published

I have had my Thermo Chef for a few years and it has broken 4 times. It is NOT worth the pricetag. It can only take tiny portions or it freezes up. I would not recommend this product!

Lisa M.

Lisa M.Melbourne

  • 3 reviews
  • 2 likes

Love it :D

published
1 comment
Lisa M.
Lisa M.

Lacks power, overloads and extremely noisy

published

The unit is extremely noisy and stops or has a burning smell with moderate amounts of food in it or when processing something like nuts. It looks nice but I have power tools and grinders quieter than this thing. Each unit should come with a packet of ear plugs. We thought this was a fault with the machine, but the company said this was normal (noise, overloading, smell etc). For the cost of this product I'd recommend you save a bit more and buy at least a second hand of the real deal or save your money and buy a competitors one for half the cost (which we did prior to this and it lasted a couple of years).


Kat9173

Kat9173Melbourne

  • 2 reviews
  • 3 likes

So glad I bought a Thermochef!

published

I've had my Thermochef a couple of months now & love it! I use it everyday, usually a few times through out the day. I was a bit unsure about buying a thermochef as I'd read a few bad reviews?? I loved the idea of thermo cooking but didn't want to spend $2000 on a machine I wasn't sure I'd use enough to justify. I haven't had any issues at all :) I make Sorbet, custards, dips, salads, easiest scones, the best mash potato, risotto, variety of desserts, mill almonds, love that I can cook my rice, while steaming veggies & fish etc all at once. I purchased mine from Myer during one of their sales so brought down price to $560 (inc extra bowl from company special ending November) I also bought the book thermo struck book which I found useful.


Therese

ThereseLaunceston

  • 2 reviews
  • 2 likes

Waste of money

published

It doesn't work as stated. Frequently overloads, even with moderate amounts of food it in. I would recommend either saving up for the real deal or just saving your money. Very disappointing


Urban Customer

Urban CustomerMelbourne

  • 11 reviews
  • 11 likes

So un-user friendly

published

I regret spending $700 on this. From the upset, it has been a battle as it so diddly to even assemble. The parts do not align easily to try to get the basic set up. It is an exercise in frustration and cut fingers. It is equally hard to get it off again. This has ll been such a hassle that on the rare occasion it does set up, we have only made a simple smoothie.

Looking at the instruction book, it is very hard to wade through. Attending classes would probably help a lot.

But this one is going to be jettisoned to anyone who will take it. In this day and age, technology has to be usable and easily assembled. This fils that basic test and I am just over it.

Hard to assemble, jug won't into place easily.


Peter

PeterMelbourne

Why would you spend $2000

published

We have our ThermoChef for 2 months now and bought it after attending a ThermoMix demo, we love the idea of Thermo Cooking but paying $2000 is crazy so we bought a new wave one, it is great, does everything it says it does, we cooked risotto the other night and it was perfect, creamy risstito just as if you had bought at restaurant. We then used it later that night to make Hot chocolate, incredible using the butterfly bar.

We've also got the New Wave 6 in 1 multi cooker and its great too!
Easy, great recipes that are easy to follow, price!!!! reliability
The ping noise when you press the button

Does what its supposed to do!

published

Those people should be happy they did not spend $2000 and be disappointed with their results as they would have been the same.. When I went to a Thermochef demo I was told that it does not replace you stove or oven. Its a prep tool and the fact that I got rid of many other appliances is a bonus. Why would you cook a main meal in a jug???? I use my unit every day and it does what its supposed to do. No big deal. Its just an appliance.
Value, Easy to use. Never gets taken off the bench. Love the scales
A little bit noisy, Cleaning can be annoying on some dishes.

1 comment
crevu2u
crevu2u

Was excited, then realistic

published
1 comment
Ripped off
Ripped off

Darron

DarronAU

  • 3 reviews
  • 5 likes

Thermochef - Disappointing! Broken Jug!

published
2 comments
David
David

I don't think a Thermo food process is the right product for you!

Ripped off
Ripped off

It looks like you have the same problem I had. Goods must be suitable for the purpose for which they are sold. If not, and unable to have it repaired, return to the store from which it was bought and demand a refund.


Fiona06

Fiona06HOBART

  • 3 reviews
  • 2 likes

On the fence....

published

Good and bad

published

I have a thermochef now for over two years and while I love the many things it can do I too have come across similar issues. The bowl does burn every time I make custard and this wasn't sorted with a replacement bowl so maybe it is the actual element. Hence I don't do custards anymore. The butterfly does come off at the weirdest times and I have bought replacement ones. Having said all that my machine was used daily for lots of things and served us well. These days it has taken a back seat as fluid leaks paste the shaft that is now sloppy and into the base the bowl locks into making a brown mess. I may look into buying new blades to see if that fixes it. Needless to say it is out of warranty


Terrible

published

This machine is good for making soup and blending. Cooking food in the jug is a disaster unless you like baby mush!

My machine broke and the after sales service is not great taking over a month to sort the problem, which is still not sorted.

I would advise buying the Thermo Mix or a good blender and food processor.
Good blender
Expensive for what it does well.

1 comment
David
David

Once again its all down to knowing how to use a thermo food processor. Why would you cook a main meal in a jug!!!


Page 2 of 4

Questions & Answers

Sue M.

Sue M.asked

Hi dose anyone no where i can get my thermo chef serviced in Perth WA

No answers

Beverley B.

Beverley B.asked

Does anyone know where I can get a replacement part for my Thermo chef

No answers

Robyn C

Robyn Casked

Is there a big difference between the turbo chef and turbo cook

1 answer
Bob Clifford
Bob Clifford

I have no idea....sorry


Get an answer from our members and New Wave representatives

Details

CategoryAll-In-One Kitchen Appliances
Price (RRP)$779
Capacity2L
Motor Power550
Release dateOct 2011

Visit official website
  • GTIN14: 09329093000379

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