Mounia your staff member
We have just put a deposit on one of your fabulous pieces of furniture a new lounge and we were so well looked after by Mounia at your Bankstown showroom. She was very patient with us showing us all the options available to us and trying to get us to get the product that we needed. Mounia spent a lot of time with us as we decided style and colour of leather. We will send our friends on the days Mounia is in the show room.
Thank you fuad
Took his time to explain the option and colours and protection plan
Staff at the store were friendly as well whilst waiting to process the purchase
No pressure buying either
Frank came over and fixed our chip in the table. His service was great we highly recommend nick scali. With the service provided by frank from nick scali we will definitely only be purchasing our furniture in the future from Nick scali
Great customer service - Frank Marteli!
Complaint was registered, a person was assigned to look into it and service person came on time. Easy to deal with and very approachable and on time. Good service by Frank Marteli!
Frank came to my house fixed the lounge great service kind fixed it quite fast so we had no problems communicating good to work with and clean and very organized
Great service, appointment was hassle fee and punctual with tips on how to look after my furniture. Frank fixed the issue and had no problems attending to the marks. Thank you
The technician frank martelli was absolutely
Great very helpful was quick and punctual and on time
Fixed the problem in no time and explained
What to do for further problem
The technician Frank Martelli is such a pleasure to deal with. He is very professional and does his job perfectly. Second time I had him fix something for me 10/10.
Julio lounge terrible quality
After a good store experience and waiting for extended period of time hopping to recieve our dream $6000 quality lounge we received our sofa on may 2019. First day recieved the sofa it came with a problem and we started claiming warrantry for the terrible condition of upholstery. What a jock!! They attended eventually to tell me it was packaging problem as if i paid all this mony for cheap packaging!! 30.may technicians attended who was polite but not fully resolved the issue still looking terrible
4 june we went for holiday for 7 weeks and la...
Amazing service from Jasmine at Bankstown store! She went far and beyond what is required to make sure i got what i wanted. Thank you isnt enough for what she went through today to get my bedroom. Definitely will make Bankstown as my store.
Excellent customer service dealing with Jasmine and team
The product we purchased are great and look amazing in beautiful new home. Excellent customer service dealing with Jasmine and team and the experince we had inside the store was great.
Awesome furniture great staff
The customer service provided by Syeda was amazing, she was always very helpful. Nice person to deal with. Always on board ready to help, going out of her way. Happy customer, always coming back to this store to be served and for purchase. We love Nick Scali
Good after sales service
Couch made a squeaking noise since new, called Nick Scali to book a repair. It was found that there was a gap between some of the frame which was fixed by Frank Martelli and Aurthur.
Quick and easy solution to an annoying problem.
Good customer service
We purchased a new lounge and were very happy with the customer service that we were provided. Very assisting and knowledgeable and very happy with the purchase. Would definitely recommend them.
Frank Martelli was amazing! He attended all our issues and made sure we were happy!
Frank Martelli was amazing! He attended all our issues and made sure we were happy before he left! Thank you for organizing the replacement dining chairs and for fixing the paint on our coffee table. Big thank you to John Owens also for his assistance for organizing this.
Carlos service technician
Very helpful and prepared. Also helpful in explaining how to eliminate the cables by getting batteries. Called me in plenty of time to advise of appointment. Thank you for your amazing service Carlos.
Carlos service technician
Carlos the service tech was great, fast and friendly. On time called before he arrived (20 minutes before arriving). Very friendly and helpful had a lot of knowledge.
Thank you Carlos
He was nice and his service was good and he called before hand on the day of the scheduled appointment and helps us with the best solution to our issue.
Fixed lounge. Happy with the lounge and good service very helpful. The lounge feels better. Thank you!
I was very pleased with frank who came this morning to repair my furniture as he was on time, extremely quick and Friendly. This service was hassle free and efficient.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.