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Nick Scali Furniture NSW, Bankstown

Nick Scali Furniture NSW, Bankstown

4.7 from 226 reviews

Reviews

4.7

226 reviews
5
(185)
4
(29)
3
(1)
2
(1)
1
(10)
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PDG

PDGSydney, NSW

Mounia your staff member

published

We have just put a deposit on one of your fabulous pieces of furniture a new lounge and we were so well looked after by Mounia at your Bankstown showroom. She was very patient with us showing us all the options available to us and trying to get us to get the product that we needed. Mounia spent a lot of time with us as we decided style and colour of leather. We will send our friends on the days Mounia is in the show room.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBankstown, NSW
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Tse

TseSydney, NSW

Thank you fuad

published

Took his time to explain the option and colours and protection plan

Staff at the store were friendly as well whilst waiting to process the purchase

No pressure buying either

Thanks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBankstown
See all answers
Nedale H.

Nedale H.Sydney, NSW

Frank Martelli

published

Frank came over and fixed our chip in the table. His service was great we highly recommend nick scali. With the service provided by frank from nick scali we will definitely only be purchasing our furniture in the future from Nick scali

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown
See all answers
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Great customer service - Frank Marteli!

published

Complaint was registered, a person was assigned to look into it and service person came on time. Easy to deal with and very approachable and on time. Good service by Frank Marteli!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
See all answers

Frank Martelli

published

Frank came to my house fixed the lounge great service kind fixed it quite fast so we had no problems communicating good to work with and clean and very organized

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
See all answers

Frank Martelli.

published

Great service, appointment was hassle fee and punctual with tips on how to look after my furniture. Frank fixed the issue and had no problems attending to the marks. Thank you

Technician

published

The technician frank martelli was absolutely
Great very helpful was quick and punctual and on time
Fixed the problem in no time and explained
What to do for further problem

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
See all answers
Rima

RimaSydney, NSW

  • 2 reviews

Service technician

published

The technician Frank Martelli is such a pleasure to deal with. He is very professional and does his job perfectly. Second time I had him fix something for me 10/10.

Customer Service
Product Quality
Ziad

ZiadNew South Wales

Julio lounge terrible quality

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBankstown
See all answers
2 comments
Nick Scali
Customer S.Nick Scali
Ziad
Ziad

Thank you very much for your prompt response, my order no is MK15117.

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nina rizk

nina rizkSydney, NSW

thank you

published

Amazing service from Jasmine at Bankstown store! She went far and beyond what is required to make sure i got what i wanted. Thank you isnt enough for what she went through today to get my bedroom. Definitely will make Bankstown as my store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationbankstown
See all answers
Nik

NikSydney, NSW

Excellent customer service dealing with Jasmine and team

published

The product we purchased are great and look amazing in beautiful new home. Excellent customer service dealing with Jasmine and team and the experince we had inside the store was great.

Customer Service
Product Quality
Eva Karolyova

Eva KarolyovaSydney, NSW

  • 2 reviews

Awesome furniture great staff

published

The customer service provided by Syeda was amazing, she was always very helpful. Nice person to deal with. Always on board ready to help, going out of her way. Happy customer, always coming back to this store to be served and for purchase. We love Nick Scali

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
See all answers
Andrew

AndrewSydney

  • 2 reviews

Good after sales service

published

Couch made a squeaking noise since new, called Nick Scali to book a repair. It was found that there was a gap between some of the frame which was fixed by Frank Martelli and Aurthur.
Quick and easy solution to an annoying problem.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown
See all answers
Joseph

JosephSydney, NSW

  • 2 reviews
  • 1 like

Good customer service

published

We purchased a new lounge and were very happy with the customer service that we were provided. Very assisting and knowledgeable and very happy with the purchase. Would definitely recommend them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Sahar kaafarani

Sahar kaafaraniSydney, NSW

Frank Martelli was amazing! He attended all our issues and made sure we were happy!

published

Frank Martelli was amazing! He attended all our issues and made sure we were happy before he left! Thank you for organizing the replacement dining chairs and for fixing the paint on our coffee table. Big thank you to John Owens also for his assistance for organizing this.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown
See all answers
Furniture Shops

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Carlos service technician

published

Very helpful and prepared. Also helpful in explaining how to eliminate the cables by getting batteries. Called me in plenty of time to advise of appointment. Thank you for your amazing service Carlos.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
lynda chamma

lynda chamma

  • 2 reviews
  • 1 like

Carlos service technician

published

Carlos the service tech was great, fast and friendly. On time called before he arrived (20 minutes before arriving). Very friendly and helpful had a lot of knowledge.
Thank you Carlos

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
Nadin Khatab

Nadin KhatabSydney, NSW

Frank Martelli

published

He was nice and his service was good and he called before hand on the day of the scheduled appointment and helps us with the best solution to our issue.

Sss

Sss

  • 2 reviews

Perfect service

published

Fixed lounge. Happy with the lounge and good service very helpful. The lounge feels better. Thank you!

Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised

Frank martelli

published

I was very pleased with frank who came this morning to repair my furniture as he was on time, extremely quick and Friendly. This service was hassle free and efficient.

Customer Service
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