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Nick Scali Furniture NSW, Bankstown

Nick Scali Furniture NSW, Bankstown

4.7 from 217 reviews

Reviews

Review distribution

5 star
178
4 star
28
3 star
1
2 star
1
1 star
9

Nik

NikSydney, NSW

Excellent customer service dealing with Jasmine and team

published

The product we purchased are great and look amazing in beautiful new home. Excellent customer service dealing with Jasmine and team and the experince we had inside the store was great.

Product Quality
Customer Service

Eva Karolyova

Eva KarolyovaSydney, NSW

Awesome furniture great staff

published

The customer service provided by Syeda was amazing, she was always very helpful. Nice person to deal with. Always on board ready to help, going out of her way. Happy customer, always coming back to this store to be served and for purchase. We love Nick Scali

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
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Andrew

AndrewSydney

  • 2 reviews

Good after sales service

published

Couch made a squeaking noise since new, called Nick Scali to book a repair. It was found that there was a gap between some of the frame which was fixed by Frank Martelli and Aurthur.
Quick and easy solution to an annoying problem.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown
See all answers
Joseph

JosephSydney, NSW

  • 2 reviews
  • 1 like

Good customer service

published

We purchased a new lounge and were very happy with the customer service that we were provided. Very assisting and knowledgeable and very happy with the purchase. Would definitely recommend them.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Sahar kaafarani

Sahar kaafaraniSydney, NSW

Frank Martelli was amazing! He attended all our issues and made sure we were happy!

published

Frank Martelli was amazing! He attended all our issues and made sure we were happy before he left! Thank you for organizing the replacement dining chairs and for fixing the paint on our coffee table. Big thank you to John Owens also for his assistance for organizing this.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown
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Carlos service technician

published

Very helpful and prepared. Also helpful in explaining how to eliminate the cables by getting batteries. Called me in plenty of time to advise of appointment. Thank you for your amazing service Carlos.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers

lynda chamma

lynda chamma

  • 2 reviews
  • 1 like

Carlos service technician

published

Carlos the service tech was great, fast and friendly. On time called before he arrived (20 minutes before arriving). Very friendly and helpful had a lot of knowledge.
Thank you Carlos

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers

Nadin Khatab

Nadin KhatabSydney, NSW

Frank Martelli

published

He was nice and his service was good and he called before hand on the day of the scheduled appointment and helps us with the best solution to our issue.

Perfect service

published

Fixed lounge. Happy with the lounge and good service very helpful. The lounge feels better. Thank you!

Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised

Frank martelli

published

I was very pleased with frank who came this morning to repair my furniture as he was on time, extremely quick and Friendly. This service was hassle free and efficient.

Customer Service

Frank martelli

published

Frank come today to repair my furniture im bery happy with frank and his work thank you nick scali for sending frank to the rescue i will shop again with you


Patrick

PatrickSydney, NSW

Carlos - technician

published

Carlos was on time, repaired my lounge quickly and made improvements so it wouldnt happen again. I was very pleased with his friendly attitude towards reapiring the lounge, however im disappointed this has happened to another Nick Scali product.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers

Frank Martelli

published

Couch needed a few screws put in. Services was fantastic quick and hassle free. Would recommend Nick Scali all the time.

Shop LocationNSW, Bankstown

Frank Martelli - great aftercare and repair service for concrete table

published

Frank came out to repair a chip on my concrete table, as well as remove marks that I thought were permanent! He was very thorough, quick and professional. He also gave me great advice on aftercare. Very satisfied with his service.

Shop LocationNSW, Bankstown

Frank Martelli

published

Very effiicent service.He put secring clamps on thaht were found absent by hlm.Great staff.Thank you so much for his attention and findings.

Shop LocationNSW, Bankstown

Thank you jack and Frank were very helpful.

published

The service call out provided today 17.01.19 was very good. Great explanation of how timber works and the issues on my furniture were repaired now. I felt the communication today made a great difference and how patient Frank and Jack were with all my questions. Thank you

Shop LocationNSW, Bankstown

Great service but...

published

The technician Frank and Jack were every professional with their instructions to do the best they can to repair the side table which was attached to the lounge. For a brand new lounge which was delivered and fault report within the first few days, we would had thought the table should had been replace and not repaired. Repair is good but not 100% which we would liked coming from the factory as a brand new item.

Shop LocationNSW, Bankstown

Frank Martelli Frank

published

Frank came out to service our reclining lounge, on time, fixed the problem without any issues, very friendly would recommend him!

Shop LocationNSW, Bankstown

Carlos Technician

published

Very friendly, professional, and proactive
Identified the problem and attended to it in a timely manner.
Cleaned after himself and documented everything by taking photos

Shop LocationNSW, Bankstown

Carlos Technician

published

Carlos is very professional. great communication & friendly.

Called to schedule the appointment. Repaired the sofa immediately. what a very high level of service, very impressed.

Merry Christmas Carlos.

Shop LocationNSW, Bankstown

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
Compare all Nick Scali Furniture

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