The technician frank martelli was absolutely
Great very helpful was quick and punctual and on time
Fixed the problem in no time and explained
What to do for further problem
Julio lounge terrible quality
After a good store experience and waiting for extended period of time hopping to recieve our dream $6000 quality lounge we received our sofa on may 2019. First day recieved the sofa it came with a problem and we started claiming warrantry for the terrible condition of upholstery. What a jock!! They attended eventually to tell me it was packaging problem as if i paid all this mony for cheap packaging!! 30.may technicians attended who was polite but not fully resolved the issue still looking terrible
4 june we went for holiday for 7 weeks and la...
Amazing service from Jasmine at Bankstown store! She went far and beyond what is required to make sure i got what i wanted. Thank you isnt enough for what she went through today to get my bedroom. Definitely will make Bankstown as my store.
Awesome furniture great staff
The customer service provided by Syeda was amazing, she was always very helpful. Nice person to deal with. Always on board ready to help, going out of her way. Happy customer, always coming back to this store to be served and for purchase. We love Nick Scali
Good after sales service
Couch made a squeaking noise since new, called Nick Scali to book a repair. It was found that there was a gap between some of the frame which was fixed by Frank Martelli and Aurthur.
Quick and easy solution to an annoying problem.
Good customer service
We purchased a new lounge and were very happy with the customer service that we were provided. Very assisting and knowledgeable and very happy with the purchase. Would definitely recommend them.
Frank Martelli was amazing! He attended all our issues and made sure we were happy!
Frank Martelli was amazing! He attended all our issues and made sure we were happy before he left! Thank you for organizing the replacement dining chairs and for fixing the paint on our coffee table. Big thank you to John Owens also for his assistance for organizing this.
Carlos service technician
Very helpful and prepared. Also helpful in explaining how to eliminate the cables by getting batteries. Called me in plenty of time to advise of appointment. Thank you for your amazing service Carlos.
Carlos - technician
Carlos was on time, repaired my lounge quickly and made improvements so it wouldnt happen again. I was very pleased with his friendly attitude towards reapiring the lounge, however im disappointed this has happened to another Nick Scali product.
Frank Martelli - great aftercare and repair service for concrete table
Frank came out to repair a chip on my concrete table, as well as remove marks that I thought were permanent! He was very thorough, quick and professional. He also gave me great advice on aftercare. Very satisfied with his service.
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