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Nick Scali Furniture NSW, Bankstown

Nick Scali Furniture NSW, Bankstown

4.7 from 222 reviews

Reviews

Review distribution

5 star
182
4 star
28
3 star
1
2 star
1
1 star
10

Frank Martelli.

published

Great service, appointment was hassle fee and punctual with tips on how to look after my furniture. Frank fixed the issue and had no problems attending to the marks. Thank you


Technician

published

The technician frank martelli was absolutely
Great very helpful was quick and punctual and on time
Fixed the problem in no time and explained
What to do for further problem

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
See all answers
Rima

RimaSydney, NSW

  • 2 reviews

Service technician

published

The technician Frank Martelli is such a pleasure to deal with. He is very professional and does his job perfectly. Second time I had him fix something for me 10/10.

Product Quality
Customer Service
Ziad

ZiadNew South Wales

Julio lounge terrible quality

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBankstown
See all answers
2 comments
Nick Scali
Customer S.Nick Scali
Ziad
Ziad

Thank you very much for your prompt response, my order no is MK15117.


nina rizk

nina rizkSydney, NSW

thank you

published

Amazing service from Jasmine at Bankstown store! She went far and beyond what is required to make sure i got what i wanted. Thank you isnt enough for what she went through today to get my bedroom. Definitely will make Bankstown as my store.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationbankstown
See all answers

Nik

NikSydney, NSW

Excellent customer service dealing with Jasmine and team

published

The product we purchased are great and look amazing in beautiful new home. Excellent customer service dealing with Jasmine and team and the experince we had inside the store was great.

Product Quality
Customer Service

Eva Karolyova

Eva KarolyovaSydney, NSW

Awesome furniture great staff

published

The customer service provided by Syeda was amazing, she was always very helpful. Nice person to deal with. Always on board ready to help, going out of her way. Happy customer, always coming back to this store to be served and for purchase. We love Nick Scali

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
See all answers

Andrew

AndrewSydney

  • 2 reviews

Good after sales service

published

Couch made a squeaking noise since new, called Nick Scali to book a repair. It was found that there was a gap between some of the frame which was fixed by Frank Martelli and Aurthur.
Quick and easy solution to an annoying problem.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown
See all answers
Joseph

JosephSydney, NSW

  • 2 reviews
  • 1 like

Good customer service

published

We purchased a new lounge and were very happy with the customer service that we were provided. Very assisting and knowledgeable and very happy with the purchase. Would definitely recommend them.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Sahar kaafarani

Sahar kaafaraniSydney, NSW

Frank Martelli was amazing! He attended all our issues and made sure we were happy!

published

Frank Martelli was amazing! He attended all our issues and made sure we were happy before he left! Thank you for organizing the replacement dining chairs and for fixing the paint on our coffee table. Big thank you to John Owens also for his assistance for organizing this.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown
See all answers

Carlos service technician

published

Very helpful and prepared. Also helpful in explaining how to eliminate the cables by getting batteries. Called me in plenty of time to advise of appointment. Thank you for your amazing service Carlos.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers

lynda chamma

lynda chamma

  • 2 reviews
  • 1 like

Carlos service technician

published

Carlos the service tech was great, fast and friendly. On time called before he arrived (20 minutes before arriving). Very friendly and helpful had a lot of knowledge.
Thank you Carlos

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers

Nadin Khatab

Nadin KhatabSydney, NSW

Frank Martelli

published

He was nice and his service was good and he called before hand on the day of the scheduled appointment and helps us with the best solution to our issue.


Perfect service

published

Fixed lounge. Happy with the lounge and good service very helpful. The lounge feels better. Thank you!

Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised

Frank martelli

published

I was very pleased with frank who came this morning to repair my furniture as he was on time, extremely quick and Friendly. This service was hassle free and efficient.

Customer Service

Frank martelli

published

Frank come today to repair my furniture im bery happy with frank and his work thank you nick scali for sending frank to the rescue i will shop again with you


Patrick

PatrickSydney, NSW

Carlos - technician

published

Carlos was on time, repaired my lounge quickly and made improvements so it wouldnt happen again. I was very pleased with his friendly attitude towards reapiring the lounge, however im disappointed this has happened to another Nick Scali product.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers

Frank Martelli

published

Couch needed a few screws put in. Services was fantastic quick and hassle free. Would recommend Nick Scali all the time.

Shop LocationNSW, Bankstown

Frank Martelli - great aftercare and repair service for concrete table

published

Frank came out to repair a chip on my concrete table, as well as remove marks that I thought were permanent! He was very thorough, quick and professional. He also gave me great advice on aftercare. Very satisfied with his service.

Shop LocationNSW, Bankstown

Frank Martelli

published

Very effiicent service.He put secring clamps on thaht were found absent by hlm.Great staff.Thank you so much for his attention and findings.

Shop LocationNSW, Bankstown

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