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Nick Scali Furniture NSW, Belrose

Nick Scali Furniture NSW, Belrose

4.3 from 174 reviews

Reviews

4.3

174 reviews
5
(122)
4
(26)
3
(4)
2
(4)
1
(18)
  • Product Quality
    3.8 (22)
  • Return Claim MadeYes (0) · No (21)
  • Warranty Claim MadeYes (4) · No (18)
  • Product Appearance As advertised (92%) · Not as advertised (8%)
  • Customer Service
    4.4 (23)
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Great customer service

published

Thank you Monica! So much product knowledge, so much patience and very helpful which made my purchase decision easy and the process straight forward.
Highly recommend Monica as someone to assist in you when visiting Nick Scarli.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBelrose
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Lori

LoriSydney, NSW

  • 3 reviews

Dylan - I felt very safe and looked after. Thank u!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
See all answers
Meredith Gibson

Meredith GibsonSydney, NSW

  • 2 reviews

We were given time to make our selection

published

A very large store to wander around. A friendly staff member was able to point us in the right direction. Steffi at Belrose was an absolute pleasure to deal with. Respectful, not pushy, in fact I have never had such pleasant service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBelrose
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SandiS

SandiSSydney, NSW

  • 2 reviews

Don't believe a word they say. They lie to get your business & don't care when when they can't deliver on time

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBelrose
See all answers
1 comment
Nick Scali
Customer S.Nick Scali
Carol

Carol

  • 2 reviews

Frank Martelli

published

Perfectly punctual and perfectly professional and perfectly helpful!! Did a fabulous job. Was very obliging with all issues noted as well as an extra touch up. Also adjusted the doors very well. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBellrose Store
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Frank martelli

published

Service call from Frank was Who came to my house to demonstrate how to operate manual headrests Frank was on time polite and great to work with thanks frank martelli

Katrina H.

Katrina H.Sydney, NSW

Great service

published

The highlight of our experience was the sales assistant. She was extremely friendly and helpful. She was quick to ask if we needed any help, and listened to us. She then was able to help us decide what would work best for us. Her name is Jess ( a casual ).

Return Claim MadeNo
Warranty Claim MadeNo
Jean

JeanCollaroy

  • 2 reviews

Frank Martelli

published

Frank was punctual, polite, helpful and very professional. He was also tidy and showed respect in my home, he used a drop sheet to protect my rug. I am very happy with the service.

Julia O

Julia OSydney

  • 2 reviews

Frank Martelli

published

Thank you nicks Cali for sending this wonderful technician to come to my house to fix a leg in such hot day and what a through diligent work well done very satisfied

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah
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Frank Martelli

published

Frank was really wonderful. He removed a scratch from my bench- it now looks like new! He also gave me some great advice about looking after my table. Thanks Frank!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
See all answers
ElizaR

ElizaR

  • 2 reviews

Excellent experience

published

Thank you to Nick Scali staff at Belrose in particular Steffi, it has been an easy and enjoyable process to choose and order our new family lounge. We returned numerous times to ensure we chose the perfect option and Steffi was always smiling, incredibly helpful and very patient. Highly recommended!

Customer Service
Product Quality
Store LocationBelrose
Bee53

Bee53Sydney, NSW

  • 3 reviews

Love my recliner

published

Good store with friendly helpful staff
Plenty of space in between displays
Choice of fabrics and good price
Did have to wait about 12 weeks for delivery but worth the wait
Delivery was hassle free and they assembled the sofa
Only downside was disposing of the enormous cardboard box it arrived in

Customer Service
Product Quality
Store LocationBelrose NSW
Kerry45

Kerry45SYDNEY

  • 2 reviews

Fantastic customer service from Steffi

published

Great product range, excellent customer service form Steffi who was not at all pushy but tuned in to what we needed and showed us appropriate options. We felt guided by a knowledgeable and helpful person. We now wait for the recliners to arrive.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBelrose
See all answers

Excellent experience over multiple visits

published

Steffi took great care of me, helping me with the size room I had to work with, the family situation and everyone’s needs and preferences. Even while I was waiting occasionally to meet with Steffi other sales people enquired to ensure I was being looked after. Products haven’t been delivered yet so I can’t comment on quality and sturdiness. I do wish I could change the foot/leg options on the furniture but it can’t all be my way! Thanks for everything. I hope the furniture stands up to the tests of a family over time.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBelrose
See all answers
Anna

AnnaSydney, NSW

Inferior product

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Nick Scali
Customer S.Nick Scali
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HW01

HW01Sydney

  • 2 reviews

Good service

published

Used Nick Scalli numerous times. Always great service and good quality furniture too. Very good customer service and after sales service as well. On time delivery and friendly staff with a welcoming smile

Customer Service
Product Quality
Store LocationBelrose Super Centre
Sunil

SunilSydney, NSW

Delivery service

published

Dom Michael and Chris did a amazing job took there time To make sure I was happy with the placement of my lounge they explained how to look after it and what to do if I ever moved thank you boys for a great experience

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
nathan

nathanSydney, NSW

delivery service A +

published

dom michael and chris we're on time polite took great care in assembling my bed the made sure that it all lined up and that my mattress fit in it could not be happier with the service they provided and would recommend them to anyone buying nick scali furniture

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationbelrose
See all answers
Jodi paterson

Jodi patersonSydney, NSW

Delightful effective technician

published

The Nick scali lounge we purchased has been a disaster.however the technicians you send out are consistantly helpful and delightful. As this is the second visit and we have only had the sofa 14 weeks in this time we are hopeful this will be the last. Frank Martello was polite clean effective explained everything he did

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Excellent customer service

published

Steffi was amazing! Perfect customer service. Knowledgeable and so helpful. I would definitely recommend seeing her for your sofa. She took the time to explain which sofa would be best for our family.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
See all answers
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