Nick Scali Furniture NSW, Penrith

Julie was courteous, professional, and helpful at all times. We had been to several furniture retailers (including other Nick Scali branches) and the quality of service offered by Julie was outstanding.

My partner Martin and I came in to look at sofas, and Bryan was incredibly patient and helpful. We didnt even purchase anything on the day but returned to Penrith from Eastwood to make our purchase the next day thanks to his brilliant customer service.

We easily found what we were looking for. The coffee tables we purchased were exactly what we were looking for. The product is of excellent quality and the delivery people were friendly and polite.

Thank you Julie for your professional approach. We have been looking for 6 weeks and in that time, no one came close to your mature, intelligent and professional sales manner. Thank you

The staff were very helpful. It was easy to navigate around the store, and we found what we were looking for. There was a good range of products available. We bought the products on sale. The furniture was in stock, and we don't have to wait long for delivery. We haven't received the furniture as yet.

The staff were very good no pressure at all and very helpful in every way.We kept changing and it was no problem.The range of products was very good.as for the lounge it has not arrived yet.

Service Technician George.
George carried on the high quality service we received in store. George immediately recognised the problem & adjusted the Ram on the lounges . Considerate to our problem , well presented , respectful & very experienced in his work. The lounge chairs are perfect now. Thank you George .

It was very easy to navigate the store.Range of products was excellent.Quality looks good,but can't really comment as we have not received the unite as yet.Cannot comment on assembly as same we have not received the unit as yet.

Julie was extremely helpful and professionally friendly. I would recommend her to anyone. You don’t get service like hers often these days.
And of course the chair we bought was perfect for our needs.

Our lounge kept coming apart and had problems when reclining it but Frank Martelli was really friendly and fixed our lounge on first call out. Good customer service, we're happy customers.

Always like the furniture at Nick Scali and choice available with plenty of space to browse. Nitika was very helpful and friendly. We still have it to be delivered and are confident it will meet our requirements.

Bryan was able to assist us in finding the perfect lounge and in the material most suited to our family. His service was exceptional and not pushy like most sales people can be. Nothing was too hard for Bryan and he explained everything so well, the purchasing process was so easy. Thanks again!

Great service and products. Happy with my purchase and Nikita was great. She helped me out with colours and fabrics to ensure I got the perfect lounge which suited us best.

Dom Michael and Chris did an amazing job delivering our lounge, they were exactly on time and efficient setting it up! Explained everything. Thank you for such a great job guys !!

We have recently purchased dining room and lounge room furniture from Nick Scali at Penrith and can't speak more highly of the staff, in particular, Bryan. Their helpfulness, product knowledge and advice is second to none. The store layout makes shopping for furniture very easy as the space is large and customer friendly. The furniture in the store is modern, stylish and sophisticated we would highly recommend. Delivery and unpacking of our furniture was excellent as was the customer service regarding delivery dates.

Frank was right on time and fixed my mechanism in no time and assured me of the quality of product by answering all my questions thank you very much frank

We recently bought a lounge from Nick Scali Penrith. Our experience from start to finish was excellent. From the moment we walked into the showroom and were greeted by Bryan, everything was easy, even enjoyable. Far from being pushy, Bryan was engaging, helpful and genuinely interested in us and what we wanted. We actually felt like we were talking to an old friend! I'm usually a bit skeptical of sales people, but I think Bryan is just a good bloke. It made all the difference. Our lounges were delivered and set up without a hitch. And we love them, they have turned out to be just what we needed. We couldn't be happier.

Dilara and the team at Penrith store are fantastic. She provided expert advice and took time to understand what we want and needs. She was very friendly and was amazing interacting with us and even our kids. The product is in excellent quality and we could not be happier

We received excellent service from Bryan at the Penrith store. We had previously seen him on another occasion and were impressed with his pleasant and courteous manner and also his attention to detail regarding the lounge suite we were looking at. The day we ordered our lounge was late afternoon on the last day of sales so he was run off his feet but he still endeavoured to spend time with us while we considered our purchase. We are looking forward to delivery of our new lounge suite.