??!
1 photo
Nick Scali Furniture NSW, Penrith

Nick Scali Furniture NSW, Penrith

4.7 from 169 reviews

Reviews

Review distribution

5 star
141
4 star
20
3 star
0
2 star
1
1 star
7

Halis TV Unit

Halis TV UnitSydney, NSW

This looks exactly we were after.

published

It was very easy to navigate the store.Range of products was excellent.Quality looks good,but can't really comment as we have not received the unite as yet.Cannot comment on assembly as same we have not received the unit as yet.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith.

Dan

DanSydney Surrounds, NSW

Excellent chair!! Wonderful customer service.

published

Julie was extremely helpful and professionally friendly. I would recommend her to anyone. You don’t get service like hers often these days.
And of course the chair we bought was perfect for our needs.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers

Great service!

published

Our lounge kept coming apart and had problems when reclining it but Frank Martelli was really friendly and fixed our lounge on first call out. Good customer service, we're happy customers.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationPenrith
See all answers

Great furniture

published

Always like the furniture at Nick Scali and choice available with plenty of space to browse. Nitika was very helpful and friendly. We still have it to be delivered and are confident it will meet our requirements.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPenrith
See all answers

Lovely customer service

published

Bryan was able to assist us in finding the perfect lounge and in the material most suited to our family. His service was exceptional and not pushy like most sales people can be. Nothing was too hard for Bryan and he explained everything so well, the purchasing process was so easy. Thanks again!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers

New Lounge

published

Great service and products. Happy with my purchase and Nikita was great. She helped me out with colours and fabrics to ensure I got the perfect lounge which suited us best.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers

Sherree R.

Sherree R.Sydney, NSW

Delivery service

published

Dom Michael and Chris did an amazing job delivering our lounge, they were exactly on time and efficient setting it up! Explained everything. Thank you for such a great job guys !!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers

Joan and Graeme

Joan and GraemeSydney Surrounds, NSW

Beautiful furniture amazing service

published

We have recently purchased dining room and lounge room furniture from Nick Scali at Penrith and can't speak more highly of the staff, in particular, Bryan. Their helpfulness, product knowledge and advice is second to none. The store layout makes shopping for furniture very easy as the space is large and customer friendly. The furniture in the store is modern, stylish and sophisticated we would highly recommend. Delivery and unpacking of our furniture was excellent as was the customer service regarding delivery dates.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers

Frank martelli

published

Frank was right on time and fixed my mechanism in no time and assured me of the quality of product by answering all my questions thank you very much frank

hughesj80

hughesj80Sydney Surrounds, NSW

  • Verified customer

Brilliant experience!

published

We recently bought a lounge from Nick Scali Penrith. Our experience from start to finish was excellent. From the moment we walked into the showroom and were greeted by Bryan, everything was easy, even enjoyable. Far from being pushy, Bryan was engaging, helpful and genuinely interested in us and what we wanted. We actually felt like we were talking to an old friend! I'm usually a bit skeptical of sales people, but I think Bryan is just a good bloke. It made all the difference. Our lounges were delivered and set up without a hitch. And we love them, they have turned out to be just what we needed. We couldn't be happier.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Penrith
See all answers

Great experience with Dilara and Penrith team

published

Dilara and the team at Penrith store are fantastic. She provided expert advice and took time to understand what we want and needs. She was very friendly and was amazing interacting with us and even our kids. The product is in excellent quality and we could not be happier

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Karen W

Karen WSydney, NSW

Excellent customer service!

published

We received excellent service from Bryan at the Penrith store. We had previously seen him on another occasion and were impressed with his pleasant and courteous manner and also his attention to detail regarding the lounge suite we were looking at. The day we ordered our lounge was late afternoon on the last day of sales so he was run off his feet but he still endeavoured to spend time with us while we considered our purchase. We are looking forward to delivery of our new lounge suite.

Customer Service
Store LocationPenrith

Terrible

published
Store LocationPenrith
5 comments
Nick Scali
Customer S.Nick Scali
Ash82
Ash82
Ash82
Ash82

Mr Frank Martelli

published

Frank was prompt and did the job
He used a heat lamp to bring out the marks in the lounge. He was helpful and pleasant and willing to assist with everything

Happy with service

published

Carlos was early for appointment which was suited perfectly. Fixed the problem quickly and checked the other lounge just in case. Very happy with his service and timing. Thank you

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
See all answers
Simone Barnhoorn

Simone BarnhoornSydney, NSW

Service Technician

published

David came out to fix the manual recline leaver on our lounge and he fixed it without any problems and it was done in no time also very nice and polite man. Thankyou

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith NSW
See all answers

Kristy Sultana

Kristy SultanaSydney, NSW

Carlos was fantastic.

published

Carlos was so professional, friendly and very knowledgeable. He contacted me to arrange a time that worked for me. A big asset to your company. He is definitely highly recommended.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers

Melinda chelliah

Melinda chelliahSydney, NSW

  • 2 reviews

Carlos technician

published

Carlos was very professional, he called in advance to say he would be early and also fixed the problem promptly.

Shop LocationNSW, Penrith

Technician Carlos ,

published

Technician Carlos , arrived on time and was very professional and was helpful with questions we had regarding our lounges. Thank you.

Shop LocationNSW, Penrith

Very very happy with my new lounge

published

Love Penrith store & staff. Wrong cleaning product came with delivery. Right product delivered today by frank martelli lovely man

Shop LocationNSW, Penrith

Page 1 of 9

See all Nick Scali Furniture reviews

Questions & Answers

Sorry, there are no questions about Nick Scali Furniture NSW, Penrith but you can read 203 questions about Nick Scali Furniture.


Get an answer from our members and Nick Scali representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
Compare all Nick Scali Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.