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Nick Scali Furniture NSW, Prospect

Nick Scali Furniture NSW, Prospect

4.8 from 24 reviews

Reviews

Review distribution

5 star
22
4 star
1
3 star
0
2 star
0
1 star
1

dm.lum

dm.lumNew South Wales

Brilliant customer service and product knowledge

published

Iyad, the sales representative that assisted was an absolute gentleman and very patience with my numerous questions and mind changing. Iyad's product knowledge and additional advice made the entire experience of choosing a new lounge what could otherwise be a difficult experience very seamless.

I would definitely use Nick Scali as my first choice when shopping for other furniture.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationProspect
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Exactly what we were looking for.

published

Our sales assistant Rosa was very patient and helpful with choosing the style of lounge and colour options as well. The best customer service we've had in a long time.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationProspect
See all answers
Mhd

MhdSydney, NSW

Great Service at this store

published

I was happy that I came to this store, service is great, many varieties to choose from and I end up getting what I wanted exactly.
Look no more, this is the best Nick Scali store.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationProspect
See all answers

Excellent Customer Service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Prospect
See all answers

Lounge selection .

published

Prospect store has wide range to choose from. Excellent service by Mark. Got all the information needed to decide about the lounge. Order has been placed and Looking forward to delivery.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationProspect
See all answers

Rana

RanaSydney, NSW

  • 2 reviews

Friendly and welcoming staff

published

Walked into the prospect store and was greeted by Mark , who was warm n caring throughout my selection and gave me his thoughts on the colours which was really helpful.
Would highly recommend the prospect store for it’s excellent customer service.
Thank you so much ....

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Gary

GaryNSW, 2148

An efficient, yet relaxed shopping experience

published

Easy to find, with plenty of parking spaces available.
An extensive show room with well laid out displays.
Was immediately attended to by a smartly dressed and courteous gentleman.
Helpful and attentive to our requirements. Wasted no time in narrowing down to choices which we finally picked one from.
Will now have to see if this will be matched, come delivery day.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Marcus Z

Marcus ZSydney, NSW

Should of not visit the others to save time.

published

Went to the other stores and went back to the first one. The stock is what we are looking for and the staff very helpful. Only once criticism is that the coffee machine needs to be upgraded.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationProspect
See all answers
THE FLEURETTES

THE FLEURETTES

  • 3 reviews
  • 1 like

We were so impressed with the Sales Person who served us

published

Our shopping experience was very pleasant. The Sales Consultant was efficient and very engaging. The shop had a lot of variety although I would have liked to choose a different colour of fabric, if available.

Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationProspect

Delievery time

published

I explained my situation about needing my lounge delivered no later than end of September and the lady adviced me if not delivered I can come and get the lounge on display I called the store asking about my order it was the same lady and she told me should be delivered between 22/09 and 01/10 . I called back today and l was adviced that the furniture is not in Sydney yet and it should arrive at the warehouse on the 07/10 and they do not know about the delivery date when I asked about getting the lounge on display they said cannot do that .So simply the lady lied about it .lam expecting visitors from overseas and I will be without a lounge thanks to nick scali prospect.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationProspect
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

New Alpa lounge service

published

Found our new Alpa lounge was not as comfortable as the one in the show room. Technician came out today and put extra foam in the back cushion. It's much better and we were told if its still not good they can come back and add more. This was good to hear as we still might get some extra cusion in the base. Technician was punctual and helpful.

Product Quality
Customer Service
Return Claim MadeNo

Brad

BradSydney, NSW

  • Verified customer

Excellent customer service

published

The store had exactly what we were after the shopping experience was excellent. Rosa was professional and went out of her way to assist us both in store and when following up on our purchase.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Diwakar - exceptional service

published

He was extremely nice and very helpful with our sale. He showed us a range of different products and was very knowledgeable about the different styles of furniture. Highly recommend him as well as Nick Scali to friends and family!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationProspect
See all answers

Excellent Store, Extremely Happy with Service

published

I was helped by Nupur and found her to be knowledgeable about the furniture and she worked hard to accommodate me. I was interested in a particular type of sofa and she found it for me. She did an a excellent job of offering me different options without pressuring me to buy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Prospect
See all answers
Murwareed  AMIRI

Murwareed AMIRISydney, NSW

  • 2 reviews

She is so help full . Love her service.

published

Excellent quality love the store, easy to find the location. Iam very satisfied with quality and design. I will recommend nickscali to my all family and friends. Thank u , nikkata

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Kunal B.

Kunal B.Sydney, NSW

Loved the services provided.

published

Incredible Services provided by *NITIKA, her Customer Handling Skills are unsurpassed. I have visited the store couple of times but always returned confused till my last visit when Nitika (sales agent) helped me out to finalize
what I want, She was quick in sorting all concerns I had, also her product knowledge is amazing. She's a Star of Nick Scali Prospect.
Thanks heaps.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPROSPECT
See all answers

Zac

ZacSydney, NSW

Best service ever NITIKA

published

we had a very unique experience, going from store to store until we met Nitika. She went above and beyond in assisting us find certain floor stock, even though it was not at her store.
We only will shop at prospect store because of Nitika moving forward.
Great staff member a true asset.
Recommend promotion.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationProspect
See all answers

Nadya

NadyaSydney, NSW

Great service at the store

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect store (not the Outlet)
See all answers

Baqer

BaqerSydney, NSW

Professional Advice and friendly Staff

published

Rosa was very knowledgeable and made our shopping experience pleasant. We appreciated her guidance and help. We will surely visit Nick Scali Prospect store again. The product range was great.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationProspect
See all answers

Sal

SalSydney, NSW

Good company with good support and very helpful people.

published

Very good furniture providers. Easy to navigate through the store. Staff in store very helpful without being pushy (thank god).

After sales support was outstanding. Arthur was very helpful and was quick to fix the issue at home after delivery.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationProspect
See all answers

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
Release dateJul 2019
Compare all Nick Scali Furniture

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