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Nick Scali Furniture NSW, Warrawong

Nick Scali Furniture NSW, Warrawong

4.7 from 379 reviews

Reviews

Review distribution

5 star
324
4 star
35
3 star
7
2 star
2
1 star
11

Sarah

SarahIllawarra, NSW

  • Verified customer

Delivery service

published

Dom Michael and Chris were very helpful on time and help me move the old lounge to the garage then place the boxes down stairs what a great team they are thank you boys and Nick Scali

Product Appearance As advertised

murray m.

murray m.Illawarra, NSW

delivery service

published

dom michael and chris we're on time polite took great care in assembling all the products that we bought they took there time even though they had more deliveries to do iv had some bad experience with deliveries but these boys restored my faith that there is good people out there who take care in there work thank you boys for a great experience

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

Very fast and efficient recommend to anyone

published

Very happy will continue to purchase Nick scalli products service was easy to arrange and very prompt and efficient service tech understood problem quickly and rectified our issue thank you again

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWorrawong
See all answers
elise

eliseIllawarra, NSW

delivery service

published

dom michael and chris we're punctual polite took great care in assembling my lounge explaining how to clean and protect it they provided a service that went above and beyond what I was expecting would recommend them to anyone buying nick scali furniture thank you boys

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

doug

dougIllawarra, NSW

  • Verified customer

delivery service

published

Dom Michael and Chris have provided me a memorable experience with there professional work ethic and there diligence with my furniture delivery. These guys are meticulous in the way they go about there work. Every thing they do is done with the upmost respect for my home and me as a customer personally.i have no hesitation in recommending these guys they are the very few left today who provide real old fashion customer service. Thanks boys Nick Scali are lucky to have you.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

saravanan

saravananIllawarra, NSW

  • Verified customer

delivery service

published

dom michael and chris are one of a kind the professionalism they showed was A class they when above and beyond what I was expecting there customer service is bar none the best I have had in a long time they are a credit to them selves and nick scali

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

Ashpak

AshpakIllawarra, NSW

  • 2 reviews

Frank martelli

published

Frank was very professional and polite I was was very happy with the repair service he provided. He was very helpful and made sure the lounge was put back together correctly thank you frank for making this experience easy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Frank Martelli

published

very satisfied with service and repair. Clips that were left on the lounges should of been taken off, Frank took them off for me. He was very helpful in any questions I had to ask him. very happy customer.

Return Claim MadeNo
Warranty Claim MadeNo
Natalie

NatalieIllawarra, NSW

Amazing

published

We were very satisfied with Nick scali prompt reply as well as Frank Martelli service and communication. Frank was very helpful and made sure every else was good. We would definitely come back for any future purchases.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers
jason

jasonIllawarra, NSW

delivery service A++++

published

Dom michael and chris we're on time polite took great care in assembling my lounge dinning and coffee tables they took there time even though it was a big order they made sure I was happy with each piece before they moved on to the next would recommend them to anyone buying nick scali furniture and want the best delivery team thank you guys for a great experience

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationwarrawong
See all answers

Alan Jackson

Alan JacksonIllawarra, NSW

Very good service

published

Just like to say how happy I was with the fast and efficient service call Frank kept me informed through it all very courteous and helpful the whole time he was here

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

joseph

josephIllawarra, NSW

delivery service

published

dom michael and chris we're on time polite very friendly and professional taking great care in assembling my lounge explaining how to clean and protect them they took there time to explain the care pack and we're not in a hurry to leave like othere delivery drivers I have had

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationworrawong
See all answers

Gra

GraIllawarra, NSW

Great service, product quality assurance could improve

published

We are very happy with the product, recliner, however soon after delivery (within a couple of months) it had to have the motor replaced, then the battery... service has been excellent, Frank Martelli your latest technician visiting us in particular was very helpful, maybe better quality controls before delivery to minimise these problems would be a good idea?

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationWarrawong
See all answers

theresa

theresaIllawarra, NSW

delivery service

published

dom michael and chris we're on time polite took great care in assembling my buffee they took there SHOES off as not to dirty my carpet would recommend them to anyone buying nick scali furniture thanks boys for a great experience

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationwarrawong
See all answers
Gamer G.

Gamer G.Illawarra, NSW

Delivery Service

published

Dom, Michael, Chris. We are very satisfied with the delivery, Furniture arrived on time took the time to show us how to maintain our furniture would recommend them to anyone buyong nick scali furniture not to mention how polite they were thanks guys

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWarrawong
See all answers
subbi

subbiIllawarra, NSW

delivery service

published

dom michael chris from nick scali furniture delivery service were on time waited for me to get home very polite we're no in a rush made me feel comfortable with having strangers in my house they assembled everything with great care and placed them we're we wanted and made sure I was satisfied would recommend them to anyone buying nick scali furniture thanks boys

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationwarrawong
See all answers

Frances

FrancesIllawarra, NSW

Angela from the Warrawong Store

published

My husband and I visited the Warrawong Store and was served by Angela. We needed help in choosing a lounge for a holiday rental and we had visited many other furniture stores that day, but no one gave us such personal service and listened to what we were looking for. Angela suggested that we buy a buffalo lounge that would suit our needs. She explained why, how much and was so genuine
Yes we purchased that lounge and had it delivered last week.. Amazing
We came back into the store on the weekend and personally thanked Angela and showed her photos of the new lounge in the holiday rental.
Thank you again Angela and Nick Scali for helping us choose a lounge.
Keep up the good work.
Kind regards
Frances and Anthony Dark

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWarrawong
See all answers

Mike

MikeIllawarra, NSW

Arthur from After sales repair team

published

Defective sofa, Arthur was very professional and polite fixed the sofa up like new 10/10 fixed sofa with extra padding and went above and beyond to get are sofa looking like brand new. Especially when you pay $5k for it yo I want it looking right

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationWarrawong
See all answers

Craig

CraigIllawarra, NSW

Great service

published

Arrived on time and quickly addressed concerns. Polite and courteous and very helpful. Service was above expectations which reassured me of our warranty guarantee. Highly recommend Arthur for service and customer relationships.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers

garry

garryIllawarra, NSW

delivery service

published

dom michael and chris we're fantastic on a day like today raining they took great care to make sure my lounges did not get wet and even took there SHOES off to make sure my floors were dry they are a great team and what I saw work great together they are a credit to them selves and to nick scali thank you boys

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationwarrawong
See all answers

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