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Nick Scali Furniture NSW, Warrawong

Nick Scali Furniture NSW, Warrawong

4.7 from 396 reviews

Reviews

(341)
(35)
(7)
(2)
(12)
  • Product Quality
    4.7 (57)
  • Return Claim MadeYes (4) · No (59)
  • Warranty Claim MadeYes (10) · No (54)
  • Product Appearance As advertised (67%) · Not as advertised (33%)
  • Customer Service
    4.9 (57)


Outstanding service

published

I came into the store whicjh was very clean and easy to navigate around the furniture. I found my piece and the salesperson Angela was great answered all my questions
It was a great experience

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers

Nicole

NicoleIllawarra, NSW

Pleasant Shopping Experience

published

We were greeted by Brittany within moments of entering the store. We were simply there to browse but she was very helpful in showing us products and then we found the perfect pieces for our new home. As the home is not yet completed Brittany assisted us with an avenue to be able to still purchase the products on sale and delay the order delivery which suited our needs perfectly. Very pleasant, helpful and a great asset to the store. Thank you Brittany.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWarrawong
See all answers
Gary

Gary

  • 3 reviews

Delivery service

published

Dom Michael and Chris where on time and took great care to install our lounge and explained how it worked. Very happy with their service.thank you Nick Scali for sending a great team

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers
gavin

gavinIllawarra, NSW

excellent delivery service

published

dom michael and chris we're on time polite made a difficult delivery look easy with great care they installed my sofa bed in my room with little room for error but they took there time and with a delicut touch installed it with no problem thank you boys for a great experience and a job well done

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

Frank martelli

published

Frank came out today to repair my coffee table frank did a great job and I’m very happy with the service provided thanks thanks thanks thanks very happy with frank


Anna

AnnaIllawarra, NSW

  • 2 reviews

Warm & Genuine service

published

Nick Scali furniture is the most stylish on the market. We purchased dining table, 8 dining chairs, buffet and leather lounge. The service we received from Brittany (Warrawong store NSW) was warm and genuine. We felt very comfortable with her sales approach - she was patient and helpful whilst we were making our furniture choice.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong NSW
See all answers

Mark

MarkIllawarra, NSW

Delivery service

published

Dom Chris and Jeff were on time and very proffessional. Highly reccomend them for future services.thank you Nick Scalia for sending a great team that made us feel comfortable and they explained how to look after our tables thanks boys

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers

Fiona

FionaIllawarra, NSW

Excellent delivery service

published

Dom Michael and Chris were fantastic on time called me when they were on their way. Difficult access but they did a perfect job. Thanks guys well done for a great job.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWarrawong
See all answers
Ursula

UrsulaIllawarra, NSW

Delivery service

published

Dom Michael and Chris I’m very happy with the service I received they were on time neat and tidy and quick lovely men thank you nick Scali for sending a great team

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers

Beautiful dining setting

published

My wife & I were looking for a new dining setting for our new home. The range, price, quality and exceptional service from Jade was great. Our shopping experience was really enjoyable and the end result was a stunning piece of furniture for our home.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers

Great help from technician

published

Arthur ( technician) clearly explained whst had ‘hone wrong’ with the headrest. It was our ignorance of its working which led to us calling him. As well he advised us on battery life maintenance and general cleaning tips.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWarrawong
See all answers

mark

markIllawarra, NSW

delivery service high class

published

dom michael chris we're on time polite took great care with bring everything inside in uncomfortable weather it was raining but the boys just proved how experienced they are they took there shoes off with out me asking they know there job very well happy with every aspect of there work thank you boys for a great experience with nick scali furniture delivery service

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

lynette

lynetteIllawarra, NSW

perfect delivery service

published

dom chris and michael we're fantastic they called me to keep me in the know on how they were traveling cause they had a big day the boys turned up and even though they had a big day they powered on and completed a perfect delivery can't fault them for anything thank you boys for a great experience

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

paula

paulaIllawarra, NSW

  • Verified customer

delivery service well done

published

dom michael and chris we're on time polite took great care in the installation of my furniture they went above and beyond what I was expecting they treated me like a valued customer there service was bar none the best I have had in a long time tha k you boys

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers
Leo Sheppard

Leo SheppardIllawarra, NSW

Frank Martelli

published

Service call to repair sunken lounge seat.

Frank arrived on time. Waited no time in repairing my broken lounge. He is kind and courteous. Was able to repair my lounge onsite.... without delay of sending back to factory.

I really appreciated Frank’s enthusiasm and professionalism to his workmanship.

Best regards
MR

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationWarrawong. Nsw
See all answers

Terrible Leather Quality

published

Paid for extra"7 year accidental warranty" as we have kids.Just outside 2 year"standard"warranty,leather was peeling &service came out tested.Result was nothing they can do as they said due to wear &tear.We paid around 5k for this to only last 2 & half years???Never Again Nick Scali!!

Customer Service
Product Quality
Warranty Claim MadeYes
Store LocationWarrawong
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

Camille

CamilleWollongong

  • 2 reviews

Delivery of Furniture

published

Don Michael and Chris were punctual, courteous and professional
Furniture all delivered and installed safely and with care
Thanks guys for doing a great job!
We appreciated it and would be pleased to use your service again

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
See all answers

Lounge setup service

published

Prompt and courteous service, tried to set up lounges which was difficult as there was no set up manuals, so rang Nick Scali who promptly sent a service technician and properly set up the lounge


Sarah

SarahIllawarra, NSW

  • Verified customer

Delivery service

published

Dom Michael and Chris were very helpful on time and help me move the old lounge to the garage then place the boxes down stairs what a great team they are thank you boys and Nick Scali

Product Appearance As advertised

murray m.

murray m.Illawarra, NSW

delivery service

published

dom michael and chris we're on time polite took great care in assembling all the products that we bought they took there time even though they had more deliveries to do iv had some bad experience with deliveries but these boys restored my faith that there is good people out there who take care in there work thank you boys for a great experience

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwarrawong
See all answers

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