Reviewer Photos & Videos
Excellent customer service
My wife had seen television advertising and went straight to the lounge we wanted. Easy to find. Michael was our salesman and you couldn’t find a better one. Warm and professional. Just right
Great customer service
Kevin at the Fortitude Valley store provided great customer service. He was able to answer all of our questions, and really knew his stuff. Friendly and helpful without being pushy to get the sale.
Sonja was very knowledgeable, honest and helpful in choosing our lounge. She gave us options and was a good sounding board for queries and options. I would recommend Sonja to anyone
Great service from Troy. Needs to flex on price though :-) Prompt, knowledgeable and knows the product very well. Keep up the good work Troy. Your an asset to Nick Scali
Fabulous customer service and quality products
Marie gave fabulous customer service today! Not pushy, very knowledgeable about the lounges and friendly and professional. A pleasure to shop with people like Marie assisting. Would definitely shop at Maroochydore again.
Awesome experience. Friendly, helpful & knowledgable manager John who made our decision to go with Nick Scali an easy one . Huge range of floor stock to sit & feel what suited us.
Ivanka at the Homemaker Centre in Brisbane was superb.
All made easy with Ivanka's help as she was able to direct us & answer all our questions. After our selection was made she explained the process of payment & delivery very clearly
Great service and delivery.
Sales person Ben was very helpful and patient while we decided in store. Dresser and bed sides tables arrived on time. Delivery guys were pleasant and professional. Would purchase from them again.
Store was very easy navigate
Aaron who looked after was great help and provided amazing service. We had previously been in looking and he helped us then and then helped us purchase our lounge.
Staff were great
Store navigation was easy and staff directed us when asked.
Good range to choose from.
Staff were great, helpful and efficient without being pushy at all. Look forward to receiving our new lounge suite. Aaron was great
Great store and brilliant service.
Super helpful, friendly and informative staff. Aaron was brilliant, asked smart questions to find out what I was after and liked. Looked up alternative options from what was on display to ensure I knew what choices I had. Not pushy for the sale. Highly recommend this store.
- QLD, Cairns
- Verified customer
Exceptional customer service
The layout of the store is fantastic, but I have to mention the exceptional customer service and care provided by Shez at the Cairns store. Highly recommending her to my friends and colleagues
Geat selection, excellent salesman
When I usually get approached by a salesman I groan, but Brad was very polite and not pushy at all, really helpful, and let us shop at our own pace. He knew the best products for us and was very helpful with dimensions and colours etc, and helped us find the perfect lounge suite.
The store was well set out with plenty of room and a range of colours and styles as examples without having to dodge people to maintain social distancing. Great experience all round for the introverts like myself.
Scott listened to us and followed through on what we were looking for. He never pressured us but helped us find a suitable furniture piece that was available straight away
We would like to sincerely thank Brad for his exceptional customer service skills and wealth of knowledge and decorating advice. He was very professional, respectful and helpful.
We had previously browsed several other furniture stores and the experience at Nick Scali Aspley was far superior in comparison.
We will definitely be back and will happily recommend this store to family and friends. Thank you again Brad.
ordered new lounge suite
very easy to navigate the store, well laid out
good range and choice
we believe the quality of the lounge suite we ordered is excellent
The service we received from John at Nick Scali Maroochydore was very impressive, he knows the products well and gave us lots of time to look without being intrusive . It was a pleasure doing business with him.
Chris and Yvonne
Great service very friendly staff especially Ben, helped us with al our queries
Excellent all around, easy to find products and staff for queries. Looking forward to receiving our new lounge and enjoying it for years to come
Would return to this store for future purchases.
The reviewer stated that an incentive was offered for this review
Excellent service from Kevin
Kevin provided an excellent service in assisting us to select our furniture and providing advice about various design options. We really appreciated his extensive knowledge of products and courteous and very efficient service. Nice to interact with someone who provides genuine customer service.
Excellent customer Service
We bought lounges + Dining table and other furnitures from Nickscali Fortitude valley shop. Kevin was our sales person. He is very polite and gave excellent customer service. We visited the store 1 day before and he was not rushing us and gave enough time to us. He listened to our queries with patience and gave the best options based on his knowledge and experience. Next day we met him again and bought the furnitures. We got a good deal and very happy with the service. We recommend Nickscali and team especially Kevin at Fortitude valley in Brisbane. We give 200 /100 for our rating :)
New corner lounge
We received professional service. The lounge included a recliner. The recliner did rub on the ground when trying it but we have been promised that it will be fine when it is installed. The Skygate store was very tidy and well-presented. Monty the salesman was informative and very helpful to out the process of buying our lounge. We are very satisfied with our purchase. However delivery is not expected until November.
Questions & Answers
Do you repair worn leather on a sofa
Customer S.Nick Scali
Thank you for reaching out!
Please contact our service team on 1300 880 370 and follow the prompts to speak with customer service. Our service team will be happy to look into your concern with you and offer advice and assistance on how you can address this.
Nick Scali Customer Care
Where could I find a Bally TV unit and how much
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