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Nick Scali Furniture QLD, Fortitude Valley

Nick Scali Furniture QLD, Fortitude Valley

4.1 from 144 reviews

Reviews

Review distribution

5 star
96
4 star
17
3 star
3
2 star
7
1 star
21

James n Lea

James n LeaSouth East Queensland, QLD

  • Verified customer

Awesome

published

Been a while since we have experienced the level of service that we received from George at the Fortitude Valley showroom. The whole experience was an absolute pleasure, Thank you !

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
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Kevins got knowledge

published

Kevin was an expert in his field, his help and friendly nature is an asset to this business. A true champion and great to do our buying at the store

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude valley
See all answers
Steve

SteveSouth East Queensland, QLD

Peter was a star!

published

Peter Stasi gave us great ideas and helped us make some fantastic furniture choices. The store had a great variety to chose from as well. We really look forward to using it all soon.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers
  • Verified customer

Excellent

published

Peter the salesperson was so helpful and had a great knowledge and ideas that really help me and my wife pick our new sofa and extra chair , Please pass on a great job Peter , keep up the good work

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFortitude valley , brisbane qld
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peterss273

peterss273South East Queensland, QLD

Peter was a god send!

published

Peter helped Mum and I with our lounge choices. His great knowledge and attention to detail was a massive help to us. I would highly recommended Peter! His experience with full design and install made our decisions a breeze.
His ideas with colour palettes has helped me design my hole home style. Thanks again Peter!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Pete and Cath

Pete and CathSouth East Queensland, QLD

Peter Stasi

published

While we were very happy with the range and quality of the furniture, the pleasant, informative and thoroughness of the salesperson, Peter Stasi made the process a very pleasing experience overall. We appreciated his wisdom and his quick and efficient manner when it became necessary. Thank you Peter.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers

Rachel

RachelSydney Surrounds, NSW

Top service by kevin

published

Kevin was very efficient and friendly. This was my 3rd purchase of a nick scali lounge and have to say Kevin was the best i e dealt with a ross the 3 different stores ive purchased from

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude valley qld
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Fantastic Service from Peter

published

The store is well-set out and the staff attentive whilst giving time and space as well. Peter was very knowledgeable and helpful and made our experience very pleasant. Thanks Peter!

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
Carly W.

Carly W.South East Queensland, QLD

Wonderful customer service and excellent products

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers

. Peter Stasi was so attentive ,and knowledgeable. He was understanding of our requirements.

published

*Very well laid out store, light, bright and attractive.
* Extremely satisfied within really good range of choices.
*Very satisfied and happy, looking forward to seeing our choices in our home.
*Not applicable.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationValley
See all answers

Outstanding customer service

published

It goes without saying that the quality of the furniture is fabulous but what blew me away was the outstanding customer service. Thank you George you went above and beyond!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers

Kat

KatMelbourne

  • 2 reviews
  • 2 likes

Very helpful staff at a lovely store

published

Purchased a lounge yesterday. Was helped by George who was extremely knowledgeable and patient. Made the entire experience seamless. Great quality products and large variety of stock to choose from. This is now our third time purchasing from Nick Scali and all our other lounges are still going strong years on.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFortitude valley
See all answers

Sue

SueSouth East Queensland, QLD

Great Service

published

Great customer service. George showed us all the various options. I found George to be very knowledgeable, helpful, polite, and not pushy in his approach. I'd happily go back to Nick Scali at Fortitude Valley to see George for my next purchase.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers

Angela

AngelaSouth East Queensland, QLD

Shopping with ease.

published

Furniture was displayed in order of rooms which was easy to navigate.The staff were very friendly and pleasant.Peter Stasi was the person who served us and we found him to be professional,informative and non pushy.A very pleasant shopping experience.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers
Dr. Daniel Bower

Dr. Daniel BowerSouth East Queensland, QLD

Kevin always provides excellent service

published

No messing around; I have found Kevin to be polite, non-pushy, honest, clear and courteous. I've bought 3 times from him before and have more properties to outfit in the near future. Kevin tries to match furniture with what I like and is an absolute pleasure to deal with. Doesn't push me if I wish have to walk away and have a think, and has great interpersonal skills. Great asset to the NS team and a genuine caring salesperson. If I sold furniture I'd steal this salesperson from NS.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley; & ors.
See all answers

Kevin has been excellent

published

Kevin helped us find what we want, showed us various options. He was very helpful, knows the products and enthusiastic. Once we were shown all the options, Kevin left us alone to decide.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude valley
See all answers

CHERYL

CHERYLFar North Queensland, QLD

Vel Delivery Driver

published

Vel and Maddy were awesome . Great guys. Kept me updated re delivery times. Would definitely recommend. Efficient assembly. Put furniture exactly where requested. Very friendly and easygoing. Thanks. Cheers, cheryl.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns store
See all answers

Hongyu Feng

Hongyu FengFar North Queensland, QLD

Vel Delivery Driver

published

The delivery was nice and smooth. Very straight forward. Vel contacted us the day before and on the day to ensure it was delivered. Very friendly fellows. Thanks vel, appreciated.

Product Appearance Not as advertised
Store LocationCairns store

Apple

AppleBrisbane

  • 18 reviews
  • 14 likes

Don’t buy it!

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Expensive loung suite with warranty a joke

published

Sales staff at store were satisfactory. One single seater arrived with faulty reclining mechanism which failed and was replaced.
22 months later leather is peeling on same chair. Reviewed under their warranty and told it's our fault. Body oil etc is breaking down leather.
They could not explain why this only happened on 1 chair except to blame the user. The same user sat on our previous Natussi lounge chair for over 12 years without leaving a mark!
Clearly inferior leather which they refuse to replace. Additionally very poor customer service in dealing with their office over this complaint. We will never purchase from them again. Who wants to spend over $7000 for something only guaranteed to last less than 2 years!

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
See all answers

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
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