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Nick Scali Furniture QLD, MacGregor

Nick Scali Furniture QLD, MacGregor

3.9 from 122 reviews · View Statistics

Reviews

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James

JamesSouth East Queensland, QLD

  • 2 reviews

Poor experience at the MacGregor store

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMacgregor
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1 comment
Nick Scali
Customer S.Nick Scali

Great in store service but horrible after sales online customer care

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationQLD MacGregor
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6 comments
Dave
Dave

Not sure why it says this has been remediated. It hasn’t been remediated yet

Dave
Dave
Nick Scali
Customer S.Nick Scali

The reviewer stated that an incentive was offered for this review

Dex T.

Dex T.South East Queensland, QLD

Do customers matter?

published
Product Quality
Customer Service
Incentivised ReviewNo
1 comment
Nick Scali
Customer S.Nick Scali
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Andrew

AndrewSouth East Queensland, QLD

Terrible experience

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationNick Scali MacGregor
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2 comments
Nick Scali
Customer S.Nick Scali
Andrew
Andrew

Hi Hayden, I have sent you an email with my details. Thanks.

Joe

Joe

  • 2 reviews

Awesome service Mark

published

Mark helped us decide on the right product for us. He was very patient, we took rather a long time, but he made is feel at ease. Wonderful product, better service!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMacgregor
See all answers
Madonna

Madonna

  • 2 reviews

Fabulous service, thanks Mark

published

I would highly recommend Nick Scali Furniture at MacGregor. Thank you Mark for your exceptional service and great advice! Good range, lots to choose from. Quality furniture and good value.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali MacGregor, Qld
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Ashleigh

AshleighSouth East Queensland, QLD

  • 6 reviews
  • 1 like

Misleading information

published

Was not told on the day of order we had to pay CASH to our delivery guy. Made it sound like delivery was included with our $4200 lounge. Ridiculous. Rude staff too. Delivery guys were polite but also leave behind the huge boxes for you to discard which is just poor service really. Dont recommend. Go to Plush or somewhere else.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMacgregor
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1 comment
Nick Scali
Customer S.Nick Scali
Madeline Booker

Madeline BookerSouth East Queensland, QLD

GEORGIA AT MACGREGOR .THANK YOU

published

Georgia from Macgregor gives the best advice and service.made a purchase last week closer to home at bundall but wanted georgia s help. I left some items to purchase from her as shes isamazing. She even helped the girl at Bundall last week to organise my things there.. georgia thank you for always helping us out. We will be back for more. QM64622

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMacgregor
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Shari

ShariSouth East Queensland, QLD

  • 4 reviews

Very happy with entire experience

published

The store was large and set out well. Easy to compare different styles. Prices were good as it was Sale time. Lawrence was attentive without being pushy. He was a pleasure to do business with. This was my first time at Nick Scali but it won't be my last.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMcGregor
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Furniture Shops

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Scottd

ScottdSouth East Queensland, QLD

  • 2 reviews

Perfect couch for our lounge room

published

Great service from Mark at Macgregor store, walked us through the entire showroom looking for a couch to suit all our other new furniture. No pressure at all and was very patient with us while we were deciding between 2 items

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMacgregor
See all answers
Nicole

Nicole

  • 2 reviews

Service is exceptional in this store

published

Product is great. Show room floor was easy to navigate. Great price with current sale and organizing it all was easy. Sanjay was very helpful and accommodating with our requirements for our purchase.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMac Gregor
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Jasper Justus

Jasper JustusSouth East Queensland, QLD

  • 5 reviews
  • 1 like

Awesome Furniture and Great Customer Service Nickscali Macgregor

published
Product Quality
Customer Service
Incentivised ReviewNo
Karen

KarenSouth East Queensland, QLD

Great service

published

Great customer service from Lawrence at the Macgregor showroom.
Lawrence had good product knowledge and was very patient while I made my decision on which lounge to purchase from the large range of lounges on display.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMacgregor
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Unhappy

UnhappySouth East Queensland, QLD

  • 2 reviews
  • 1 like

Great customer service

published

I went to a lot of stores looking for just the right accent chair. The best quality and fabric section l found at Nick Scali. Mark at the McGregor Store helped me select the most comfortable chair and the best colour fabric to suit my decor.

Customer Service
Incentivised ReviewNo
Store LocationMacgregor
Margie

MargieSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Awesome purchase

published

Awesome price for top quality lounge, the fabric, the design everything I Love it! And on top of that I've just experience the best customer service ever, the staff was very friendly and very experienced.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMacGregor
See all answers
Furniture Shops

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Great service

published

It was easy to navigate the products at the MacGregor store with the help from Adon. He helped us with the selection of the lounge and fabric we needed. I totally recommend Adon to anyone looking for a lounge

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMacGreggor
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Trinity

TrinitySouth East Queensland, QLD

Great service found the perfect couch

published

I had a wonderful experience, Lawrence the employee who was helping us was so informative he helped us a lot to make the correct choice on a couch, I would definitely recommend a friend to come and shop at nickscali

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMacgregor
See all answers
Steph

StephSouth East Queensland, QLD

Great service and product

published

Staff member (Mark) was very helpful. Was very helpful even thought it was close to closing time. And more than helpful with getting dimensions and pricing. Very happy with the service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMacgregor
See all answers
Joseph

JosephQueensland

Hayden lounge.

published

We went to the MacGregor store looking for a new lounge. One of your store representatives approached us and her name was Georgia. She was very professional in her ability to help us choose the right product for our home.
Thankyou Nick Scali .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMac Gregor
See all answers
FPE

FPEBrisbane

  • 9 reviews
  • 5 likes

Super Impressed

published

If anyone is considering buying furniture, I 100% recommend this store. The furniture is good quality and with current sales it was affordable. I loved the real timber furniture and helpful sales person.

Customer Service
Incentivised ReviewNo
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Details

Compare all 61 Nick Scali Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
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