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Nick Scali Furniture QLD, Morayfield

Nick Scali Furniture QLD, Morayfield

4.9 from 41 reviews · View Statistics

Reviews

4.9

41 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    4.8 (32)
  • Return Claim MadeYes (1) · No (40)
  • Warranty Claim MadeYes (0) · No (41)
  • Product Appearance As advertised (24) · Not as advertised (4)
  • Customer Service
    4.9 (38)
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Sandra Sams

Sandra SamsSouth East Queensland, QLD

Great quality, we love our new lounge

published

When we decided on the corner lounge we wanted, we were able to order the chairs in the configuration that suited our room, this was a big plus. The staff were very helpful, not pushy at all and we are very happy with the quality. The leather feels lovely and the seats are so comfy. We are very happy with our purchase. Thanks for your help guys.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers
Mick and Amanda

Mick and AmandaSouth East Queensland, QLD

Great customer service

published

Great customer service from Matt at the Morayfield store, what a friendly guy and could not help us enough on deciding what we were needing for our house. Thank you

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers
a.bettiens18

a.bettiens18South East Queensland, QLD

Amazing Service!

published

Store was very easy navigate
Very satisfied
Aaron who looked after was great help and provided amazing service. We had previously been in looking and he helped us then and then helped us purchase our lounge.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers
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Staff were great

published

Store navigation was easy and staff directed us when asked.
Good range to choose from.

Staff were great, helpful and efficient without being pushy at all. Look forward to receiving our new lounge suite. Aaron was great

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers
Wendy R

Wendy RSouth East Queensland, QLD

Great store and brilliant service.

published

Super helpful, friendly and informative staff. Aaron was brilliant, asked smart questions to find out what I was after and liked. Looked up alternative options from what was on display to ensure I knew what choices I had. Not pushy for the sale. Highly recommend this store.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers
Shirlee

ShirleeSouth East Queensland, QLD

Fan-bloody-tastic

published

The store was great. Large and easy to look around. Furniture was spaced well not to close to each other. The range of furniture was great. We were satisfied with what we bought.
David was the best +++ person to buy a sofa from. He was attentive, without being pushy, asked us all the right questions which enabled us to make an informed choice. We wanted leather and David was so knowledgeable regarding sofas and the different types of leathers. Also suggested, as we have pets, what would be best for us! Cant wait for our sofa to arrive. Will always look at Nick Scali, Morayfield first.....as long as David is there. Thanks David. Lee & Shirley

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield, Queensland
See all answers
Rod

RodSouth East Queensland, QLD

My new couch

published

Great open store in which to view a good selection of products and make a selection. We found a great quality couch that suits our needs. Great sales service also.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMorayfield Qld
See all answers
mark m.

mark m.South East Queensland, QLD

50% off price 100% comfort

published

Went to Amart sat down on a wide variety of couches. So so... Went to NickScali where Andrew was knowledgeable and we never felt pressured. I think the quality is just a little better and the 50% off sale meant we could afford a top quality product.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers

Very Satisfied with Andrew as our salesperson. Very helpful but not pushy.

published

1- It was easy to navigate the store and Andrew was helpful to show us what we were after.
2- It's a huge store with a lot of products in it which is very good.
3- Haven't received it yet.
4-N/A

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers
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Exceptional customer experience

published

Visited Andrew at the Morayfield store a number of times throughout the process of shopping around and comparing options. Nothing we experienced came close to how Andrew looked after us.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers

Fantastic Customer Sevice

published

My mum and I had a fantastic shopping experience at Nick Scali Morayfield. The store was well laid out and our salesperson David was very friendly, easy to chat too, not pushy at all. Gave us plenty of time to browse on our own but was available when we had any questions. We felt so realxed we could have easily stayed all day, feet up watching a series. We can't recommend his sevice highly enough. My mum came away with a an order for the most comfortable couch. Can't wait to shop there again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMorayfield, Qld
See all answers

Fantastic customer service

published

I went to the Nick Scali Morayfield store to look at lounges. I was served by Andrew Baird, very very helpful without being pushy, lots of knowledge and patient. Top bloke.
I will defiantly be back to see Andrew for my for my dining setting.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers

Fantastic customer service

published

We went to Nick Scali at Morayfield to look at new lounges, Aaron the salesperson was fantastic and knew all details about the lounges we were interested in.
He helped to show the different styles and colours and how they would suit in our home. We narrowed it down and bought a 4 seater and 2.5 seater.
Can't wait for them to arrive.
THanks Aaron

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers
Brenden

BrendenSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

great friendly service

published

My partner and i recently purchased a new couch and rug from nick scali, the customer service from Aaron was great! He made us feel comfortable while we were in the shop. We did not feel obligated to make a purchase on the day, we left the store and went home to make sure that the items we were looking to purchase were going to be 100% what we were after. Once we were sure, we went back to the showroom we put our deposit down on our couch, we returned a week later and paid for the rug which has since been delivered. We are waiting on the delivery of our lounge, should arrive in coming weeks. The store layout was nice and easy to work our way around the store, clean and tidy. I would shop again at nick scali aswell as refer others to also.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationmorayfield, queensland
See all answers

Exceptional service

published

I have finally found a salesman that understood my needs and took the time to explain everything in depth to me. Thank you Aaron for being so diligent and caring. Morayfield Nick Scali you definitely have a keeper. Thank you. Vicky Bowd

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield Queensland
See all answers
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Outstanding customer service.

published

Aaron assisted us with the purchase of 2 lounges, his customer service was exceptional. He was very knowledgeable and not at all pushy. The whole process was enjoyable. Would definitely shop here again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield
See all answers

Amazing Andrew!

published

Andrew was fantastic! Friendly, helpful salesman with a sense of humour. We knew what we wanted but unfortunately the configuration we wanted was not an option. Andrew helped us to find a number of alternatives all of which were suitable and a similar design to what we originally wanted. Andrew took us step by step through the paperwork making sure he covered all of the fine points. We can't wait for our new lounge suite to arrive!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMorayfield, QLD
See all answers
Corey

Corey

  • 2 reviews

Great Customer Service Experience

published

From the very moment we entered the store, Andrew (Sales Assistant) greeted us with a friendly welcome and accepted that we wanted time to have a look around without being stalked and hassled. When we were ready, Andrew was very helpful with answering our questions and giving us a bit of guidance. We needed to visit an alternative shop to view an item they didn’t have on display but we were more than happy to make the effort to return to Morayfield to place the order with Andrew as he provided a very enjoyable shopping experience, and can’t wait for our new furniture to arrive.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield, QLD
See all answers
Ian C

Ian CSouth East Queensland, QLD

  • 2 reviews

Andrew: just the best salesman and really helpful!

published

Andrew really helped us make a decision which in the end turned out just perfect. I just hope the delivered product lives up to our expectations in six weeks time.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMorayfield, Qld
See all answers
Waddles

WaddlesSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Great service from Aaron on some quality furniture

published

Purchased a buffet in Acacia wood that we were after, really good quality and received awesome service from Aaron instore at the Morayfield store. June sales so the price was also top drawer.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMorayfield Qld
See all answers
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Questions & Answers

Ruth Webb

Ruth Webbasked

QLD, Morayfield

Do you repair worn leather on a sofa

1 answer
Nick Scali
Customer S.Nick Scali

Hi Ruth,

Thank you for reaching out!

Please contact our service team on 1300 880 370 and follow the prompts to speak with customer service. Our service team will be happy to look into your concern with you and offer advice and assistance on how you can address this.

Sincerely,

Hayden
Nick Scali Customer Care

Get an answer from our members and Nick Scali representatives

Details

Compare all 61 Nick Scali Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
Compare all 61 Nick Scali Furniture

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