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Nick Scali Furniture QLD, Robina

Nick Scali Furniture QLD, Robina (page 2 of 3)

4.5 from 58 reviews

Reviews

(45)
(7)
(0)
(3)
(3)
  • Product Quality
    3.9 (15)
  • Return Claim MadeYes (3) · No (15)
  • Warranty Claim MadeYes (3) · No (15)
  • Product Appearance As advertised (75%) · Not as advertised (25%)
  • Customer Service
    4.1 (16)

Reviewer Photos & Videos

  • More

great service

published

The store is laid out well and is easy to walk around...Jess was helpful and well informed on product...we purchased a lounge suite and were allowed to take home swatches to match to our home before making a decision on colour...the whole process was easy and hassle free !
Great quality

Shop LocationQLD, Robina

Excellent Service

published

Love the range and found a lounge first visit. Easy to order and Jess was super helpful and friendly. Delivery time seems a little long, and the $85 CASH delivery fee seems a little strange also. But excited to receive our new lounge in hopefully 9-11 weeks.

Shop LocationQLD, Robina

Carlos Serralhelro, Service Technician visited our house this morning - 22.11.2018 - to look at our

published

Our recliners are looking a bit shabby on the uprights - Carlos explained to us it is the fabric and all is fine. He was very informative and did an excellent job of explaining why this is happening. He certainly knows his job and has been well trained. Pleasure to do business with him.

Shop LocationQLD, Robina
  • Verified customer

Great Sales Manager

published

Rick was a huge help with purchasing my new furniture. Really friendly and went the extra mile to help me get furniture that will compliment each other. They didn't have the perfect piece available at the time so instead of letting me settle for second best, he searched for upcoming products and found something that would be just what we are after, thanks again.

Shop LocationQLD, Robina

Great personal experience from SONJA at Robina

published
Shop LocationQLD, Robina

Great experience with sales staff member at Nick Scale Robina

published

After searching high and low for a new modular lounge we stumbled upon the new Nick Scali showroom in Robina. We were immediately impressed by the display and even more so by Rick, the staff member who served us. Rick's knowledge of the product was impeccable and he immediately understood what we needed and why. Both my wife and I commented that Ricks service was by far the best we had encountered in our search for a couch. The huge range of products presented to us were excellent and we are very happy with the modular we eventually settled on.

Shop LocationQLD, Robina

Rick @ Robina is the best

published

We recently visited the Robina store to select a number of pieces for our new house. Rick was amazingly helpful, and genuinely cared about and was interested in the overall look and function of our space, sharing many great insights from his excellent knowledge of interior design. He went way over and above without being 'salesy' and was very generous with his time.

Shop LocationQLD, Robina

Di and Pete

Di and Pete

  • 2 reviews

Great retail experience

published

We are return customers and we had another very good furniture shopping experience this weekend.
No hassles by the Staff. No stress.
The furniture was of a high standard.
Sonya answered all our questions and was patient with our decision making, and was helpful in offering a lot of information.
Will definately return to Nick Scali at Robina for our next furniture purchase.

Shop LocationQLD, Robina
nicole

nicolepacific pines

What a pleasurable experience!

published

Having been in the market for a new lounge for a while...... i had been procrastinating due to previous "furniture buying" experiences over the years that literally had me pulling my hair out! However..... after dealing with Jessica at the Robina store, my lounge shopping experience was a absolute pleasure. Jessica was friendly, professional, and most of all genuine. Jessica made the whole process from start to finish something i actually enjoyed...... i now know where to go in the future for easy, genuine peace of mind furniture shopping.

Shop LocationQLD, Robina
Natalie

NatalieGold Coast

Excellent Customer Service

published

We popped in just to look at rugs. Jessica took the time to get to know us and was able to recommend what would be perfect for our family and our home. We were pleasantly suprised at the professionalism and her genuine care in what we needed. Thank you for making its so easy

Shop LocationQLD, Robina

Amazing!

published

Amazing customer service from Jess, she went above and beyond to make sure my partner and I found the perfect lounge for our home. Will definitely be back

Shop LocationQLD, Robina

Exceptional Service

published

My purchase was made In-Store. The purchasing process was quick and simple. Exceptional customer service and communication skills by Rick. An absolute credit to your store. Went out of his way to help us and make the sale a smooth and easy process.

Shop LocationQLD, Robina

Brad

BradGold Coast

Great experience

published

Fabulous service in the showroom from Jessica. Very happy with the style advice given and our final purchase. We will be back.

Shop LocationQLD, Robina

Helpful staff at Robina store

published

I have recently purchased my second lounge from Nick Scali, this time from the Robina store. The staff there were so helpful, especially Jessica, who listened to my brief and steered me through my choices. She has full product knowledge and the personality to make the process a fun experience. I couldn't be happier with my experience.

Shop LocationQLD, Robina

Choosing where to furnish my home

published
Shop LocationQLD, Robina

Amazing customer service!

published

I received excellent customer service from Jessica who was very helpful and knowledgeable. The quality of the product is just fantastic!!

Shop LocationQLD, Robina

Jess

JessGold coast

Excellent service at the robina store

published

Excellent service from the team members and sales at robina store - went in to purchase a rug a while ago and from there keep going back for the rest of my furnishings!

Shop LocationQLD, Robina

Dylan

DylanRobina

Excellent products, professional service

published

On entering the store I was promptly greeted by a well presented lady named jess , she had great knowledge of all the lounges and answered all my questions. I wasn't sure exactly what I was after when I got there but with all the help from jess on fabrics, sizes and combinations of lounges I left feeling excited about my purchase. I would probably still be there if it wasn't for all her help and friendly service . Lounge was also delivered on time and in perfect condition

Shop LocationQLD, Robina

Best service ever!

published

I will say it was one of the best buying experiences I have had. I got excellent service the sales staff had extensive product knowledge and I have been enjoying the comforts of my new lounge. I can only say I wish I had gone there sooner!

Shop LocationQLD, Robina

Customer Service

published

I recently purchased a lounge at your Robina Store. As well as being delighted with my new lounge I would like to applaud the young lady who helped me select a piece tailored to my personal needs.
Jessica Cale was extremely helpful and had a lovely manner about her. After listening intently to me and finding out exactly what I wanted she took her time to show me many options. She was happy to discuss and advise me in selecting a piece to perfectly suit the decor of my room. Also fitting the lounge to my frame.
The entire shopping process was a pleasure and I would like to commend and recommend Nick Scali and Jessica for her caring and helpful approach.
Sincerely
Adrian

Shop LocationQLD, Robina

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