Reviewer Photos & Videos
The store is laid out well and is easy to walk around...Jess was helpful and well informed on product...we purchased a lounge suite and were allowed to take home swatches to match to our home before making a decision on colour...the whole process was easy and hassle free !
Love the range and found a lounge first visit. Easy to order and Jess was super helpful and friendly. Delivery time seems a little long, and the $85 CASH delivery fee seems a little strange also. But excited to receive our new lounge in hopefully 9-11 weeks.
Carlos Serralhelro, Service Technician visited our house this morning - 22.11.2018 - to look at our
Our recliners are looking a bit shabby on the uprights - Carlos explained to us it is the fabric and all is fine. He was very informative and did an excellent job of explaining why this is happening. He certainly knows his job and has been well trained. Pleasure to do business with him.
- Verified customer
Great Sales Manager
Rick was a huge help with purchasing my new furniture. Really friendly and went the extra mile to help me get furniture that will compliment each other. They didn't have the perfect piece available at the time so instead of letting me settle for second best, he searched for upcoming products and found something that would be just what we are after, thanks again.
Great personal experience from SONJA at Robina
We recently have purchased and are now awaiting the arrival of our beautiful lounge in which Sonja played a major part in helping us to make our decision. Sonja helped to transform a display into a format that best suited our home and requirements. Sonja was amazing in her first contact with myself and my daughter, Sonja preceded to highlight many features and benefits of your large showroom bursting with so many choices.
Sonja was informative and non pushy, we walked away feeling comfortable having made an appointment to come back with ...my husband and a took home a swatch, which she recommended to do, and she was right we changed our mind on the colour of our lounge when we looked at the swatch in our home. Upon our return a few days later, my husband was so impressed with the details he was given by Sonja, the decision was easy and we purchased the lounge I had first chosen with the guidance of Sonja. Thank you for making a decision so easy, can't wait till our lounge arrives.
Great experience with sales staff member at Nick Scale Robina
After searching high and low for a new modular lounge we stumbled upon the new Nick Scali showroom in Robina. We were immediately impressed by the display and even more so by Rick, the staff member who served us. Rick's knowledge of the product was impeccable and he immediately understood what we needed and why. Both my wife and I commented that Ricks service was by far the best we had encountered in our search for a couch. The huge range of products presented to us were excellent and we are very happy with the modular we eventually settled on.
Rick @ Robina is the best
We recently visited the Robina store to select a number of pieces for our new house. Rick was amazingly helpful, and genuinely cared about and was interested in the overall look and function of our space, sharing many great insights from his excellent knowledge of interior design. He went way over and above without being 'salesy' and was very generous with his time.
Great retail experience
We are return customers and we had another very good furniture shopping experience this weekend.
No hassles by the Staff. No stress.
The furniture was of a high standard.
Sonya answered all our questions and was patient with our decision making, and was helpful in offering a lot of information.
Will definately return to Nick Scali at Robina for our next furniture purchase.
What a pleasurable experience!
Having been in the market for a new lounge for a while...... i had been procrastinating due to previous "furniture buying" experiences over the years that literally had me pulling my hair out! However..... after dealing with Jessica at the Robina store, my lounge shopping experience was a absolute pleasure. Jessica was friendly, professional, and most of all genuine. Jessica made the whole process from start to finish something i actually enjoyed...... i now know where to go in the future for easy, genuine peace of mind furniture shopping.
Excellent Customer Service
We popped in just to look at rugs. Jessica took the time to get to know us and was able to recommend what would be perfect for our family and our home. We were pleasantly suprised at the professionalism and her genuine care in what we needed. Thank you for making its so easy
My purchase was made In-Store. The purchasing process was quick and simple. Exceptional customer service and communication skills by Rick. An absolute credit to your store. Went out of his way to help us and make the sale a smooth and easy process.
Helpful staff at Robina store
I have recently purchased my second lounge from Nick Scali, this time from the Robina store. The staff there were so helpful, especially Jessica, who listened to my brief and steered me through my choices. She has full product knowledge and the personality to make the process a fun experience. I couldn't be happier with my experience.
Choosing where to furnish my home
I have recently built a dwelling on my property to be used as an air b&b. Consequently i have been looking in all furniture stores on the Gold Coast for furniture.
Of all the places i have visited Nick Scali has been the standout. Not only the quality, price and style of the pieces, also the excellent service from one of the young sales ladies Jess.
Jess has been so patient with me as i really wanted the Wow factor! She has explained to me in detail the level of care and quality workmanship that goes into all the things crafted by Nick Scali...
Excellent products, professional service
On entering the store I was promptly greeted by a well presented lady named jess , she had great knowledge of all the lounges and answered all my questions. I wasn't sure exactly what I was after when I got there but with all the help from jess on fabrics, sizes and combinations of lounges I left feeling excited about my purchase. I would probably still be there if it wasn't for all her help and friendly service . Lounge was also delivered on time and in perfect condition
I recently purchased a lounge at your Robina Store. As well as being delighted with my new lounge I would like to applaud the young lady who helped me select a piece tailored to my personal needs.
Jessica Cale was extremely helpful and had a lovely manner about her. After listening intently to me and finding out exactly what I wanted she took her time to show me many options. She was happy to discuss and advise me in selecting a piece to perfectly suit the decor of my room. Also fitting the lounge to my frame.
The entire shopping process was a pleasure and I would like to commend and recommend Nick Scali and Jessica for her caring and helpful approach.
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