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Nick Scali Furniture QLD

Nick Scali Furniture QLD

Fortitude Valley, Cairns, MacGregor, etc...
4.3 from 1,078 reviews · View Details

Reviews

4.7

383 reviews
5
(338)
4
(18)
3
(2)
2
(9)
1
(16)
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Jenny G.

Jenny G.Darling Downs, QLD

  • 2 reviews
  • 3 likes

Friendly and helpful service

published

Salesman was knowledgeable about product. Has taken awhile to find the perfect lounge with the right dimensions so very happy with our decision. Lots of information provided prior to purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore

Absolute Pleasure

published

A satisfying experience, staff were great and not in your face, just the right balance of being helpful but not pushy. Would recommend anybody who goes there to have a chat to Monty. The store itself had a great feel to it as well - not cluttered, good work will shop here again for sure

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSkygate Brisbane

Great customer service from Kevin and the team at the Fortitude Valley Store.

published

We purchased a lounge from Kevin in store yesterday. He was helpful, courteous and a pleasure to deal with.

All too often, good service is overlooked. It was nice to have someone knowledgeable and friendly to help us with our purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
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Lys

LysSouth East Queensland, QLD

Perfect lounge and occasional chairs

published

George at the Valley store looked after me. Brilliant so knowledgeable about leathers and furniture. Makes a difference when you buying big ticket items. The valley store is well placed with plenty of room to view options and I’m delighted with my leather couch and chairs. Covid certainly added some wait time for delivery but that’s the new norm for everything. It was worth the wait. Thanks George for making this a great experience too. I’ve been back and bought another occasional chair from George.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley Brisbane QLD

Great in store service but horrible after sales online customer care

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationQLD MacGregor
1 comment
Dave
Dave

Not sure why it says this has been remediated. It hasn’t been remediated yet

The reviewer stated that an incentive was offered for this review

Mick and Amanda

Mick and AmandaSouth East Queensland, QLD

Great customer service

published

Great customer service from Matt at the Morayfield store, what a friendly guy and could not help us enough on deciding what we were needing for our house. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
Janet C

Janet CSouth East Queensland, QLD

  • 5 reviews
  • 5 likes

Great service and advice

published

I appreciated Michael's help in finding exactly what I was looking for and his advice with the choice of fabric. Very satisfied with my purchase and looking forward to having it in my apartment.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFortitude Valley

Great Quality and Excellent Friendly Service

published

Thank you Belinda for an excellent service!!!
Great store and very friendly service . The furniture are exceptional quality. Highly recommended Belinda if you’re looking for something unique for your home.
Thank u again.
Angel & Amy

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns
Marnie

MarnieFar North Queensland, QLD

Service and delivery

published

Went into store a couple of times to choose furniture. Belinda was excellent in assisting me with options and styles. Very friendly And nothing was too hard. Clear with balance if payment and delivery information. Very satisfied with her service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns Qld
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AR KM

AR KMFar North Queensland, QLD

Amazing Service

published

Today we received excellent service from Scott. He was kind, friendly and gave us great information. The store had a fantastic range that was better than other furniture stores in town. Thanks for your time and assistance Scott.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns QLD

Great service

published

Gaby & Brad gave excellent customer service and knew exactly what to show us in the store from our description of what we were after. We couldn’t have asked for better service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Sharon

SharonSouth East Queensland, QLD

Wonderful shopping experience!

published

We are very grateful to Marina for her warmth and professionalism in helping us to pick out the perfect lounge yesterday. We were looking for a replacement lounge that ticked our 'style', 'comfort' & 'affordability' boxes, and popped into Nick Scali Aspley not really expecting to find anything within our price range. We were delighted instead by the quality and variety, and walked out having ordered out the perfect lounge! Thanks again Marina - we can't wait for our new lounge to be delivered.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley QLD
Alfia

AlfiaSouth East Queensland, QLD

  • 2 reviews

Great Service!

published

We were on the hunt for a new theatre lounge and luckily met Michael. Michael quizzed us on our usage needs and what our issues were with our current lounge. Michael showed us options we would never have considered and finally we chose the Calgary lounge and it meets all of our needs including some we didn't think about! Thank you so much for taking the time to know us and what we needed.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFortitude Valley, Queensland
Johnny Gee

Johnny GeeSouth East Queensland, QLD

  • 2 reviews
  • 1 like

We don't intend to do business with them ever again.

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
8 comments
Nick Scali
Customer S.Nick Scali
Johnny Gee
Johnny Gee
Johnny Gee
Johnny Gee

Sent

Excellent service

published

Ivanka is an excellent sales representative at Nick Scali, Fortitude Valley, Qld. She was very patient and helpful when I was deciding to buy my new leather lounge. She’s also very knowledgeable about her products.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley, Queensland
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Excellent customer service

published

My wife had seen television advertising and went straight to the lounge we wanted. Easy to find. Michael was our salesman and you couldn’t find a better one. Warm and professional. Just right

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude valley

Great customer service

published

Kevin at the Fortitude Valley store provided great customer service. He was able to answer all of our questions, and really knew his stuff. Friendly and helpful without being pushy to get the sale.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
kvl14figjam

kvl14figjamSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Great service

published

Sonja was very knowledgeable, honest and helpful in choosing our lounge. She gave us options and was a good sounding board for queries and options. I would recommend Sonja to anyone

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRobina

Great Service

published

Great service from Troy. Needs to flex on price though :-) Prompt, knowledgeable and knows the product very well. Keep up the good work Troy. Your an asset to Nick Scali

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore

Fabulous customer service and quality products

published

Marie gave fabulous customer service today! Not pushy, very knowledgeable about the lounges and friendly and professional. A pleasure to shop with people like Marie assisting. Would definitely shop at Maroochydore again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore Qld
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Questions & Answers

Greg lilillington

Greg lilillingtonasked

QLD, Robina

What time does the stone open today

1 answer
Nick Scali
Customer S.Nick Scali

Hi Greg,

Thank you for reaching out!

Our Robina showroom is open from 10 am - 5 pm today!

I hope this helps, feel free to contact us via feedback@nickscali.com.au if you have any other queries going forward.

Sincerely,

Hayden
Nick Scali Customer Care

Ruth Webb

Ruth Webbasked

QLD, Morayfield

Do you repair worn leather on a sofa

1 answer
Nick Scali
Customer S.Nick Scali

Hi Ruth,

Thank you for reaching out!

Please contact our service team on 1300 880 370 and follow the prompts to speak with customer service. Our service team will be happy to look into your concern with you and offer advice and assistance on how you can address this.

Sincerely,

Hayden
Nick Scali Customer Care

Paula S.

Paula S.asked

QLD, Bundall

Where could I find a Bally TV unit and how much

No answers

Get an answer from our members and Nick Scali representatives

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