??!
1 photo
Nick Scali Furniture QLD

Nick Scali Furniture QLD

Fortitude Valley, Cairns, MacGregor, etc...
4.3 from 1,078 reviews · View Details

Reviews

4.6

199 reviews
5
(176)
4
(5)
3
(0)
2
(3)
1
(15)
Previous
Next

Reviewer Photos & Videos

  • More
Jenny G.

Jenny G.Darling Downs, QLD

  • 2 reviews
  • 3 likes

Friendly and helpful service

published

Salesman was knowledgeable about product. Has taken awhile to find the perfect lounge with the right dimensions so very happy with our decision. Lots of information provided prior to purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
Lys

LysSouth East Queensland, QLD

Perfect lounge and occasional chairs

published

George at the Valley store looked after me. Brilliant so knowledgeable about leathers and furniture. Makes a difference when you buying big ticket items. The valley store is well placed with plenty of room to view options and I’m delighted with my leather couch and chairs. Covid certainly added some wait time for delivery but that’s the new norm for everything. It was worth the wait. Thanks George for making this a great experience too. I’ve been back and bought another occasional chair from George.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley Brisbane QLD
Mick and Amanda

Mick and AmandaSouth East Queensland, QLD

Great customer service

published

Great customer service from Matt at the Morayfield store, what a friendly guy and could not help us enough on deciding what we were needing for our house. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
Furniture Shops

Find out how Nick Scali Furniture QLD compares to other Furniture Shops

Know better, choose better.

Compare all
Sharon

SharonSouth East Queensland, QLD

Wonderful shopping experience!

published

We are very grateful to Marina for her warmth and professionalism in helping us to pick out the perfect lounge yesterday. We were looking for a replacement lounge that ticked our 'style', 'comfort' & 'affordability' boxes, and popped into Nick Scali Aspley not really expecting to find anything within our price range. We were delighted instead by the quality and variety, and walked out having ordered out the perfect lounge! Thanks again Marina - we can't wait for our new lounge to be delivered.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley QLD
Johnny Gee

Johnny GeeSouth East Queensland, QLD

  • 2 reviews
  • 1 like

We don't intend to do business with them ever again.

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
8 comments
Nick Scali
Customer S.Nick Scali
Johnny Gee
Johnny Gee
Johnny Gee
Johnny Gee

Sent

Excellent service

published

Ivanka is an excellent sales representative at Nick Scali, Fortitude Valley, Qld. She was very patient and helpful when I was deciding to buy my new leather lounge. She’s also very knowledgeable about her products.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley, Queensland

Excellent customer service

published

My wife had seen television advertising and went straight to the lounge we wanted. Easy to find. Michael was our salesman and you couldn’t find a better one. Warm and professional. Just right

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude valley

Great customer service

published

Kevin at the Fortitude Valley store provided great customer service. He was able to answer all of our questions, and really knew his stuff. Friendly and helpful without being pushy to get the sale.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
kvl14figjam

kvl14figjamSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Great service

published

Sonja was very knowledgeable, honest and helpful in choosing our lounge. She gave us options and was a good sounding board for queries and options. I would recommend Sonja to anyone

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRobina
Furniture Shops

Find out how Nick Scali Furniture QLD compares to other Furniture Shops

Know better, choose better.

Compare all

Great Service

published

Great service from Troy. Needs to flex on price though :-) Prompt, knowledgeable and knows the product very well. Keep up the good work Troy. Your an asset to Nick Scali

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore

Fabulous customer service and quality products

published

Marie gave fabulous customer service today! Not pushy, very knowledgeable about the lounges and friendly and professional. A pleasure to shop with people like Marie assisting. Would definitely shop at Maroochydore again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore Qld

Great service and delivery.

published

Sales person Ben was very helpful and patient while we decided in store. Dresser and bed sides tables arrived on time. Delivery guys were pleasant and professional. Would purchase from them again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSkygate
a.bettiens18

a.bettiens18South East Queensland, QLD

Amazing Service!

published

Store was very easy navigate
Very satisfied
Aaron who looked after was great help and provided amazing service. We had previously been in looking and he helped us then and then helped us purchase our lounge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield

Staff were great

published

Store navigation was easy and staff directed us when asked.
Good range to choose from.

Staff were great, helpful and efficient without being pushy at all. Look forward to receiving our new lounge suite. Aaron was great

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
Wendy R

Wendy RSouth East Queensland, QLD

Great store and brilliant service.

published

Super helpful, friendly and informative staff. Aaron was brilliant, asked smart questions to find out what I was after and liked. Looked up alternative options from what was on display to ensure I knew what choices I had. Not pushy for the sale. Highly recommend this store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
Furniture Shops

Find out how Nick Scali Furniture QLD compares to other Furniture Shops

Know better, choose better.

Compare all
Steve

SteveFar North Queensland, QLD

Exceptional customer service

published

The layout of the store is fantastic, but I have to mention the exceptional customer service and care provided by Shez at the Cairns store. Highly recommending her to my friends and colleagues

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns North Queensland

ordered new lounge suite

published

very easy to navigate the store, well laid out
good range and choice
we believe the quality of the lounge suite we ordered is excellent
The service we received from John at Nick Scali Maroochydore was very impressive, he knows the products well and gave us lots of time to look without being intrusive . It was a pleasure doing business with him.

Chris and Yvonne

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore Qld
karthik

karthikSouth East Queensland, QLD

  • 2 reviews

Excellent customer Service

published

We bought lounges + Dining table and other furnitures from Nickscali Fortitude valley shop. Kevin was our sales person. He is very polite and gave excellent customer service. We visited the store 1 day before and he was not rushing us and gave enough time to us. He listened to our queries with patience and gave the best options based on his knowledge and experience. Next day we met him again and bought the furnitures. We got a good deal and very happy with the service. We recommend Nickscali and team especially Kevin at Fortitude valley in Brisbane. We give 200 /100 for our rating :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Fortitude Valley
Tracey

TraceyDarling Downs, QLD

Great customer service

published

The sales person Subi at the store was so helpful with her honesty about the pros and cons of different material that we were thinking about purchasing. We ended up ordering the Spencer 4 seater with a versatile material.It is yet to arrive but her regular updates are good. I will definitely buy there again because of the great service we received.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationToowoomba
Shirlee

ShirleeSouth East Queensland, QLD

Fan-bloody-tastic

published

The store was great. Large and easy to look around. Furniture was spaced well not to close to each other. The range of furniture was great. We were satisfied with what we bought.
David was the best +++ person to buy a sofa from. He was attentive, without being pushy, asked us all the right questions which enabled us to make an informed choice. We wanted leather and David was so knowledgeable regarding sofas and the different types of leathers. Also suggested, as we have pets, what would be best for us! Cant wait for our sofa to arrive. Will always look at Nick Scali, Morayfield first.....as long as David is there. Thanks David. Lee & Shirley

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield, Queensland
Page 1 of 10
See all Nick Scali Furniture reviews

Questions & Answers

Greg lilillington

Greg lilillingtonasked

QLD, Robina

What time does the stone open today

1 answer
Nick Scali
Customer S.Nick Scali

Hi Greg,

Thank you for reaching out!

Our Robina showroom is open from 10 am - 5 pm today!

I hope this helps, feel free to contact us via feedback@nickscali.com.au if you have any other queries going forward.

Sincerely,

Hayden
Nick Scali Customer Care

Ruth Webb

Ruth Webbasked

QLD, Morayfield

Do you repair worn leather on a sofa

1 answer
Nick Scali
Customer S.Nick Scali

Hi Ruth,

Thank you for reaching out!

Please contact our service team on 1300 880 370 and follow the prompts to speak with customer service. Our service team will be happy to look into your concern with you and offer advice and assistance on how you can address this.

Sincerely,

Hayden
Nick Scali Customer Care

Paula S.

Paula S.asked

QLD, Bundall

Where could I find a Bally TV unit and how much

No answers

Get an answer from our members and Nick Scali representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.