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Nick Scali Furniture QLD

Nick Scali Furniture QLD (page 2 of 54)

Fortitude Valley, Cairns, MacGregor, etc...
4.3 from 1,078 reviews · View Details

Reviews

4.3

1,078 reviews
5
(763)
4
(132)
3
(21)
2
(32)
1
(130)
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Great Service

published

Great service from Troy. Needs to flex on price though :-) Prompt, knowledgeable and knows the product very well. Keep up the good work Troy. Your an asset to Nick Scali

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
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Fabulous customer service and quality products

published

Marie gave fabulous customer service today! Not pushy, very knowledgeable about the lounges and friendly and professional. A pleasure to shop with people like Marie assisting. Would definitely shop at Maroochydore again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore Qld
See all answers
Donna

DonnaSouth East Queensland, QLD

Amazing service

published

Awesome experience. Friendly, helpful & knowledgable manager John who made our decision to go with Nick Scali an easy one . Huge range of floor stock to sit & feel what suited us.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMaroochydore Qld
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Loz

LozSouth East Queensland, QLD

Ivanka at the Homemaker Centre in Brisbane was superb.

published

All made easy with Ivanka's help as she was able to direct us & answer all our questions. After our selection was made she explained the process of payment & delivery very clearly

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHomemaker Centre Brisbane
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Great service and delivery.

published

Sales person Ben was very helpful and patient while we decided in store. Dresser and bed sides tables arrived on time. Delivery guys were pleasant and professional. Would purchase from them again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSkygate
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a.bettiens18

a.bettiens18South East Queensland, QLD

Amazing Service!

published

Store was very easy navigate
Very satisfied
Aaron who looked after was great help and provided amazing service. We had previously been in looking and he helped us then and then helped us purchase our lounge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
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Staff were great

published

Store navigation was easy and staff directed us when asked.
Good range to choose from.

Staff were great, helpful and efficient without being pushy at all. Look forward to receiving our new lounge suite. Aaron was great

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
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Wendy R

Wendy RSouth East Queensland, QLD

Great store and brilliant service.

published

Super helpful, friendly and informative staff. Aaron was brilliant, asked smart questions to find out what I was after and liked. Looked up alternative options from what was on display to ensure I knew what choices I had. Not pushy for the sale. Highly recommend this store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
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Steve

SteveFar North Queensland, QLD

Exceptional customer service

published

The layout of the store is fantastic, but I have to mention the exceptional customer service and care provided by Shez at the Cairns store. Highly recommending her to my friends and colleagues

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns North Queensland
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John S.

John S.South East Queensland, QLD

Geat selection, excellent salesman

published

When I usually get approached by a salesman I groan, but Brad was very polite and not pushy at all, really helpful, and let us shop at our own pace. He knew the best products for us and was very helpful with dimensions and colours etc, and helped us find the perfect lounge suite.
The store was well set out with plenty of room and a range of colours and styles as examples without having to dodge people to maintain social distancing. Great experience all round for the introverts like myself.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAspley, Qld
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Excellent service

published

Scott listened to us and followed through on what we were looking for. He never pressured us but helped us find a suitable furniture piece that was available straight away

Customer Service
Return Claim MadeNo
Store LocationCairns
Clover A.

Clover A.South East Queensland, QLD

Excellent Service

published

We would like to sincerely thank Brad for his exceptional customer service skills and wealth of knowledge and decorating advice. He was very professional, respectful and helpful.
We had previously browsed several other furniture stores and the experience at Nick Scali Aspley was far superior in comparison.
We will definitely be back and will happily recommend this store to family and friends. Thank you again Brad.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAspley, QLD
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ordered new lounge suite

published

very easy to navigate the store, well laid out
good range and choice
we believe the quality of the lounge suite we ordered is excellent
The service we received from John at Nick Scali Maroochydore was very impressive, he knows the products well and gave us lots of time to look without being intrusive . It was a pleasure doing business with him.

Chris and Yvonne

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore Qld
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Liz

LizSouth East Queensland, QLD

Great service very friendly staff especially Ben, helped us with al our queries

published

Excellent all around, easy to find products and staff for queries. Looking forward to receiving our new lounge and enjoying it for years to come

Would return to this store for future purchases.

Product Quality
Store LocationSky gate Qld

The reviewer stated that an incentive was offered for this review

Jacqui

JacquiSouth East Queensland, QLD

Excellent service from Kevin

published

Kevin provided an excellent service in assisting us to select our furniture and providing advice about various design options. We really appreciated his extensive knowledge of products and courteous and very efficient service. Nice to interact with someone who provides genuine customer service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers
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karthik

karthikSouth East Queensland, QLD

  • 2 reviews

Excellent customer Service

published

We bought lounges + Dining table and other furnitures from Nickscali Fortitude valley shop. Kevin was our sales person. He is very polite and gave excellent customer service. We visited the store 1 day before and he was not rushing us and gave enough time to us. He listened to our queries with patience and gave the best options based on his knowledge and experience. Next day we met him again and bought the furnitures. We got a good deal and very happy with the service. We recommend Nickscali and team especially Kevin at Fortitude valley in Brisbane. We give 200 /100 for our rating :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Fortitude Valley
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Paul

PaulSouth East Queensland, QLD

  • 2 reviews

New corner lounge

published

We received professional service. The lounge included a recliner. The recliner did rub on the ground when trying it but we have been promised that it will be fine when it is installed. The Skygate store was very tidy and well-presented. Monty the salesman was informative and very helpful to out the process of buying our lounge. We are very satisfied with our purchase. However delivery is not expected until November.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSkygate Qld
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Tracey

TraceyDarling Downs, QLD

Great customer service

published

The sales person Subi at the store was so helpful with her honesty about the pros and cons of different material that we were thinking about purchasing. We ended up ordering the Spencer 4 seater with a versatile material.It is yet to arrive but her regular updates are good. I will definitely buy there again because of the great service we received.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationToowoomba
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Alison Tait

Alison TaitFar North Queensland, QLD

  • 3 reviews

Great range and professional service

published

Only went to look. Found the range to be excellent with plenty of great options. After doing a bit of lounging and receiving good, unobtrusive and knowledgeable guidance, decided on our new pieces. Thank you again Scott.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns, Queenland
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Shirlee

ShirleeSouth East Queensland, QLD

Fan-bloody-tastic

published

The store was great. Large and easy to look around. Furniture was spaced well not to close to each other. The range of furniture was great. We were satisfied with what we bought.
David was the best +++ person to buy a sofa from. He was attentive, without being pushy, asked us all the right questions which enabled us to make an informed choice. We wanted leather and David was so knowledgeable regarding sofas and the different types of leathers. Also suggested, as we have pets, what would be best for us! Cant wait for our sofa to arrive. Will always look at Nick Scali, Morayfield first.....as long as David is there. Thanks David. Lee & Shirley

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield, Queensland
See all answers
Page 2 of 54
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Questions & Answers

Greg lilillington

Greg lilillingtonasked

QLD, Robina

What time does the stone open today

1 answer
Nick Scali
Customer S.Nick Scali

Hi Greg,

Thank you for reaching out!

Our Robina showroom is open from 10 am - 5 pm today!

I hope this helps, feel free to contact us via feedback@nickscali.com.au if you have any other queries going forward.

Sincerely,

Hayden
Nick Scali Customer Care

Ruth Webb

Ruth Webbasked

QLD, Morayfield

Do you repair worn leather on a sofa

1 answer
Nick Scali
Customer S.Nick Scali

Hi Ruth,

Thank you for reaching out!

Please contact our service team on 1300 880 370 and follow the prompts to speak with customer service. Our service team will be happy to look into your concern with you and offer advice and assistance on how you can address this.

Sincerely,

Hayden
Nick Scali Customer Care

Paula S.

Paula S.asked

QLD, Bundall

Where could I find a Bally TV unit and how much

No answers

Get an answer from our members and Nick Scali representatives

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