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Nick Scali Furniture SA, Marion

Nick Scali Furniture SA, Marion

4.7 from 125 reviews

Reviews

(101)
(19)
(0)
(1)
(4)
  • Product Quality
    4.8 (38)
  • Return Claim MadeYes (1) · No (43)
  • Warranty Claim MadeYes (2) · No (42)
  • Product Appearance As advertised (79%) · Not as advertised (21%)
  • Customer Service
    4.9 (46)


Amazing Service.

published

It’s not often I go out of my way to leave reviews online. But the service I recently received from your salesman Scott was top notch. Really helpful and informative; made the process and purchase a breeze. Good help is hard to find these days; but not at Nick Scali Marion if you’re lucky enough to be greeted by Scott.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
See all answers

Ben

Ben

  • 2 reviews

Awesome TV Unit

published

Bought a TV unit from Nick Scali Marion. The salesman Scott was super helpful and the unit I bought looks great in our living room. Bought a couch a year ago from there too and that is great as well. Definitely recommend to anyone.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
Tanya

TanyaMetropolitan Adelaide, SA

Always amazing service

published

We have so far purchased a dining table and chairs a leather lounge and coffee table, see images I have photographed from our home. We just ordered the swivel lounge chair and looking forward to adding to our collection. Scott at the Marion branch is our number 1 go to guy, always helpful never pushy and extremely pleasant to deal with. We have been completely converted, used to buy our furniture from Harvey Norman but Nick Scali is classy, great quality and the absolute best service EVERY time. Thank you Scott and all you fabulous guys and girls at Marion xx

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers

3 x products, 3 x Issues

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
4 comments
Nick Scali
Customer S.Nick Scali
Leah
Leah
Leah
Leah

Yep.....10 days later and no response. Typical nick scali!!


Enzo

EnzoMetropolitan Adelaide, SA

  • 2 reviews

Wonderful customer service and product knowledge

published

The store layout was great, with plenty of room to browse and a huge range to select from. The quality and cleanliness of products on display was exceptional. Above all, we experienced wonderful customer service and product knowledge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion, South Australia
See all answers

Sharon

SharonMetropolitan Adelaide, SA

The lounge suite is perfect

published

I choose a very comfortable lounge & very happy with my choice. Rebecca was our sales assistant & she was absolutely lovely. I would recommend Rebecca & the other staff to everyone who is looking to purchase

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers

Chad

ChadMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Excellent Service, very helpful and informative. Thanks Scott

published

Went looking for a couple of single electric recliner chairs at the Marion Store with my elderly mother. Dealt with Scott. Fantastic guy, very informative and nothing was too hard. Showed Mum all her options and she ended up choosing the "Kylie". Beautiful Recliner, very comfortable. Thanks Scott for all your help, will definitely return again.....Cheers

Customer Service
Product Quality
Return Claim MadeNo

Great service

published

The sales team provided great service and advice during our purchase process. Very helpful in all respects. Scott was very good and provided a level of service beyond our expectations.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Emma Morgan

Emma MorganMetropolitan Adelaide, SA

  • 5 reviews

Fantastic service

published

So happy with my new Melinda recliner chair and the service received from the staff at Nick Scali Marion store. They went out of their way to make sure the chair was delivered on my day off and now I'm enjoying evenings relaxing in my new super comfortable chair.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion, SA
See all answers
Andrew W.

Andrew W.Metropolitan Adelaide, SA

Absolutely love my new lounge suite, perfect

published

Everything was well laid out within the store, good lighting which made it easy to see and walk thru and all products were of high quality. The staff were friendly, approachable and willing to support and provide excellent service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Furniture SA, Marion
See all answers

Kate

KateMetropolitan Adelaide, SA

Excellent customer service

published

Phil & Daniel were extremely helpful with our selections.
The store has great and helpful customer service without feeling pressured to make quick decisions, but you also dont feel like a burden
Receiving product January

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
See all answers

Dee

DeeMetropolitan Adelaide, SA

Good old fashioned service

published

Excellent service, the staff were very friendly and helpful, they were not pushy. We took advantage of the Black November sale, very happy with the great deal on discontinued dining chairs.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
See all answers

Terrific customer service

published

Deb was wonderful in helping us select a new lounge suite to fit our smaller home and also in selecting the colour. Both Scott and Deb were helpful in matching the colour of the lounge suite with a rug from the store. I would highly recommend the store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMarion South Australia
See all answers

Michelle

MichelleMetropolitan Adelaide, SA

Thrilled with our purchases!

published

We had visited the store back in September when we were looking for a modular lounge but after seeing some went home and realised they would actually take up too much of the room. In the meantime I had been on-line and seen the Hunter which I quite liked and in the end was the perfect choice for our home. I think I may have trouble getting my partner out of the recliner!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
Bill A

Bill AMetropolitan Adelaide, SA

A Joy to Shop at Marion Store

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion S A
See all answers
Tania D

Tania DMetropolitan Adelaide, SA

  • 3 reviews

Great service worth going out of your way

published

Marion is not my local store, served by Daniel great who provided great customer service left with all the information. After going to my local store to make purchase received no service at all and went back to Marion to purchase and out of my way to get great service. Thats what make sales!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers

Tracy H

Tracy HMetropolitan Adelaide, SA

Wonderful service

published

Received wonderful service at the Marion store, particularly with the manager Phil. Phil was great to deal with, even though we were somewhat indecisive due to the number of items being purchased with included three lounges and eight chairs. Phil was extremely helpful, knowledgable and understanding and would highly recommend the Marion store and Phil. Have previously had very positive experiences with Marion Nick Scali so happy to be return customers.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
See all answers

customer service excellence

published

We received excellent service with a product issue that was resolved expediently. Staff at the Marion store are extremely helpful, patient and professional. Great product range and service and I highly recommend Nick Scali Marion.

Customer Service
Product Appearance As advertised

Can't go past Nick Scali - another successful shopping experience

published

Top quality products at reasonable price and excellent customer service - this time it was Daniel and most helpful, informative & friendly - really knows his stuff! Would not hesitate to recommend Nick Scali Marion.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion, SA
See all answers

Mark

MarkMetropolitan Adelaide, SA

Found the most comfortable Couch

published

The Marion store was easy to get around and find the Couch we wanted. Scott assisted us in such a friendly manner, he really stood out as a person who made you enjoy your 'shop'. Scott also explained how well built the couches are. There was no pressure, we did check out other stores next door, but we came back to make our purchase with Scott. We look forward to the delivery date.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAdelaide Marion Store
See all answers

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