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Nick Scali Furniture TAS, Hobart

Nick Scali Furniture TAS, Hobart

4.4 from 93 reviews

Reviews

4.4

93 reviews
5
(74)
4
(6)
3
(0)
2
(3)
1
(10)
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Murray

MurrayHobart, TAS

Knowledgeable Sales Staff

published

Quality sales staff with a huge knowledge of their product. So much so, we bought furniture for two rooms.
Quality leather, can’t wait for furniture to arrive.
Great value for money too.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHobart
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Great furniture, ridiculous waiting times

published

Love the range at Nick Scali and the quality is great but the positives end there. 4+ months waiting for delivery is absurd and then the delivery date is constantly changing and being pushed back. Second time buying from them and I think I won't bother again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Nick Scali
Customer S.Nick Scali
Michelle D

Michelle DSouth-East, TAS

Excellent Customer Service and exceptional Customer Experience

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambridge Hobart Tasmania
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Colette

ColetteHobart, TAS

Very poor/non existent customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambridge Park, Hobart
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

Proud to be a Nick Scali fan

published

Customer Service so helpful and friendly and store layout was fantastic recommend Nick Scali store highly. Furniture was of good quality and great prices Keep up the great work. Also would be great to see Australian only made furniture

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambridge Park. Cambridge Tasmania
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Outstanding service

published

Your staff member Matt who we met on Sunday in your Hobart store is absolutely outstanding!!
He was so knowledgeable in relation to the products I honestly didn’t know there was so much to know about couches.
We were on our way to put a deposit down at another store before quickly stopping at your Cambridge showroom, safe to say the deposit didn’t get put down on the other option.
Put simply, we left feeling like we should have been paying for the level of service we were provided.
You’ve got a winner in Matt!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCambridge, Hobart
See all answers

Product seems ok...service disappointing

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHobart
See all answers
1 comment
Nick Scali
Customer S.Nick Scali
Russell B.

Russell B.Hobart, TAS

A great experience

published

We found the furniture at Nick Scali unique and high quality. We were helped by Grace and she was so helpful and lovely. We ended up buying multiple pieces and can't wait until they're delivered. A very enjoyable day shopping. Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCambridge Park, Tas
See all answers
Garry

GarryHobart, TAS

Happy!

published

We were very pleased with the assistance we received while purchasing two TV room chairs. We're looking forward to their arrival (mid-September). We also took the insurance and delivery/assemble options.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHobart
See all answers
Furniture Shops

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Fantastic service, superb designs

published

We were looking for high quality furniture options that didn't look the same as every other shop, and Nick Scali delivered. Outstanding range of top-shelf options especially for lounges, tables and rugs. Dennis gave us great design suggestions and patiently answered every question we had - his faultless service lifted our buying experience to a whole new level. After trawling around half a dozen other places in Hobart we thought we'd have to visit the mainland to get the quality we wanted, but our trip to Nick Scali was a revelation and we bought a lot for our upcoming renovation. We will shop here again!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHobart, TAS
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Jo. S

Jo. SHobart, TAS

  • 2 reviews

Outstanding customer service

published

I entered the showroom with a bit of an idea but Mel was able to guide me easily. She took the time to go through ever detail and I never felt rushed. She was extremely patient throughout the process and understood I wanted to take my time and be sure of my choices. The most noteworthy was her move items so I could see them in full sunlight.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHobart, tas
See all answers
Brettany and Dylan

Brettany and Dylan

  • 2 reviews
  • 1 like

Great service

published

We had multiple questions about holding items for us and it was not an issue whatsoever. All our needs were met and we didn’t have one fault with the service!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCambridge Hobart Tasmania
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Louise and  Greg

Louise and GregCentral, TAS

Good service & happy with purchase

published

This is an overdue review.. love my couches & service was great from Mel, thankyou .. we are enjoying the comfort of our reckoning lounges .. the delivery guys assembled them for us & were also friendly & gave good service
Greg & Louise
Evandale

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambridge Hobart
See all answers

Absolutely fantastic delivery men

published

Just taken delivery of 2 sofas - Raj and Nitin were absolutely fantastic manoevering those heavy sofas into our house. Cheerfully did the backbreaking job and set up the sofas in a very short time.

Dianne

DianneHobart, TAS

Recliners

published

We decided to update our electric recliners to match a 3 seater sofa (with electric recliners @ both ends) that we had purchased from the same store a couple of years prior. We have been very happy with the quality and the comfort of the 3 seater sofa so we assume that the electric recliners that match will be of the same quality and comfort. Fortunately they were still available. We found the sales lady to be very helpful and accommodating. Nick Scali in Hobart is a fantastic store, very well laid out & easy to negotiate around. I guess you can say that I am a satisfied customer.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHobart store @ Cambridge
See all answers
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Peter

PeterSydney, NSW

  • 4 reviews
  • 4 likes

Beautiful furniture, great service

published

We were very happy with the selection of furniture available and found just what we wanted. Grace was very helpful and professional in her assistance. We hope that the delivery experience and quality of the pieces we selected is up to the standard of the store and sale service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambridge Park, Tasmania
See all answers

The store, staff and product were all perfect

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambridge Park, Tasmania
See all answers
glenbas

glenbasLaunceston, TAS

  • 2 reviews

Worst customer service ever

published

Purchased 2x2.5 seated electric sofas. Ordered beige. Salesman wrote down grey. We immediately told him did NOT want grey. He assured us that it would be beige as they are made overseas & this is what they call beige. Stupidly we believed him. We are now stuck with 2 sofas in our room which is decorated in cream, black & beige. Complaints to customer care & head office were fruitless. I asked head office if they could get me more of the leather to cover my pale cream dining chairs which are new & next to sofas. Was told to see an upholsterer. I also asked if sofas could be exchanged for floor stock & was told no as its not their policy. Totally disgusted with the treatment we have received

Return Claim MadeYes
Warranty Claim MadeYes
Store LocationCambridge tasmania
3 comments
Nick Scali
Customer S.Nick Scali
glenbas
glenbas
glenbas
glenbas

Good morning, we are still waiting on a reply.

Kylie Kean

Kylie KeanHobart, TAS

Cant wait to receive my couch

published

The sales consultant who assisted me was wonderful, very friendly and helped me with my fabric choice. I am extremely excited to get my new couch in a few months.

Customer Service
Product Quality
Product Appearance As advertised
Store LocationCambridge, Hobart
See all answers
Roey

RoeyHobart, TAS

Excellent service, bar none. Andrew was very helpful and spent quality time with my son and I choosing a great lounge.

published

I was looked after very well by Andrew who showed me furniture in the store. Found a beautiful couch and ottaman to match. Andrew was excellent help, bar none. Most appreciative.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambridge, Tasmania
See all answers
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