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Nick Scali Furniture VIC, Chirnside

Nick Scali Furniture VIC, Chirnside

4.7 from 76 reviews

Reviews

(64)
(7)
(2)
(1)
(2)
  • Product Quality
    4.8 (36)
  • Return Claim MadeYes (0) · No (42)
  • Warranty Claim MadeYes (1) · No (41)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Customer Service
    4.9 (42)
Nicholas Gunther

Nicholas GuntherGreater Melbourne (Outer), VIC

  • Verified customer

Outstanding Service

published

Great help from Marcell. Very helpful, and very genuine with her service. I was given the time to try out lots of lounge suites and think about my choices without pressure. Thank you Marcell!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside Park
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Customer service

published

We had a fantastic experience with Marcell today. Marcell was extremely helpful ,courteous and made our purchase easy. We highly recommend Chirnside store and want to thank Marcell. We can't wait for our new lounge .

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside
See all answers
David

DavidGreater Melbourne (Outer), VIC

Simply the Best

published

Marcell gave us the best service we have ever received from all of our years of purchasing .She was informative and caring and gave us great advice and assistance throughout every stage of our purchase !

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside Park , ViC
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Debbie

DebbieGreater Melbourne (Outer), VIC

  • Verified customer

In store experience

published

A big thank you to Marcell for all your help with our purchase of our new lounge suite.
Look forward to purchasing more products for our home from the Chirnside store.
So nice to deal with someone who gives you their full attention.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChirnside. Vic
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Tina k

Tina kGreater Melbourne (Outer), VIC

  • Verified customer

Perfect customer service.

published

Purchased a lounge chaise Marcell was exceptional. She gave me her undivided attention. She showed me options of what I asked for and I ended up purchasing. It’s just great to have someone who loves their job. There needs to be more consultants like Marcell. Thanks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside
See all answers
Dana

DanaGreater Melbourne (Outer), VIC

Amazing service from Marcell

published

My husband and I wandered in one day after a very negative experience at Freedom Furniture and we were greeted by the very welcoming Marcell. She helped us to identify exactly the type of table and chairs that would suit our furniture scheme. We purchased it that very day and we are absolutely thrilled with how beautiful it looks and blends seamlessly with the rest of our decor. We could not have done it without Marcell's expertise and good taste. She is adept at identifying your specific needs and likes and then finding exactly the right fit. I would highly recommend visiting Chirnside Park and specifically ask for Marcell, i guarantee you will receive the best service ever!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationChirnside Park
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Narelle.

Narelle.Greater Melbourne (Inner), VIC

Marcell was extremely helpful.

published

Marcell was fantastic in helping us find what we were looking for and very informative about specs, options etc. We would definitely recommend Chirnside Nick Scarli and the friendly service.
Thankyou Marcell.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside Park
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Fabulous service

published

Marcell was friendly professional & very informative; helping us to find just what we were looking for. Thank you Marcell.
We certainly recommend talking to Marcell at Nick Scarli, Chirnside Park Victoria .

Amazing customer service.

published

Marcel at chirnside park is fantastic. She really takes the time to go through the products and work with your style. Highly recommend checking out nick scali for your next bit of furniture!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChirnside park
See all answers
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Debbie

DebbieGreater Melbourne (Outer), VIC

Exceptional customer service

published

Marcell gave us excellent service when we bought our new lounge. She knew her products and showed us exactly what we were looking for. She listened to what our needs were. We were so impressed that when we bought our new dining table we went back to her for our purchase. I also took my daughter to buy her new couch and occasional chair from Marcell as she was so helpful and took the time to show her everything that was within her budget and fitted her criteria for fabric and colour. It was a pleasure buying our furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationChirnside Park
See all answers
Tayla

TaylaGreater Melbourne (Outer), VIC

Marcells amazing customer service

published

Marcell helped us navigate through the store, and choose a sofa that was exactly what we were after. She was so passionate, and helpful and we couldn't have been more happy! I can't recommend Marcell enough, her customer service is amazing!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside Park
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Marvelous Marcell

published

Marcell our customer service consultant was A---Mazing, Very passionate about what she does . She was such a genuine and helpful person. Loved her so much I could invite her over for dinner. Cannot wait for our new lounge to arrive.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChirnside Victoria
See all answers
Happy customer

Happy customerGreater Melbourne (Outer), VIC

  • Verified customer

Great couch, great service

published

The store was easy to navigate and love the quality and we had a great range showed to us for what we anted and the price range. Marcel who served us was very helpful and knew her products and really helped us to make the right choice, she made it so easy and enjoyable, I will defiantly be back to that store for any future purchases.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnsidepark
See all answers
Wendy Pell

Wendy PellGreater Melbourne (Outer), VIC

Great customer service

published

Sam was the lady that helped with our recent purchase of our furniture. We found Sam to be very helpful and nothing was too much trouble, even when I visited the store more than once before I ordered. We would be very happy to recommend Sam to our family and friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside Park
See all answers
Deborah

DeborahGreater Melbourne (Metropolitan), VIC

Very Very Happy.

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChirnside Park, Victoria
See all answers
Furniture Shops

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Cathy

CathyGreater Melbourne (Outer), VIC

  • 2 reviews

Good Service

published

Marcel was very professional and helpful, in assisting me to choose all new furniture for my new apartment. I had three deliveries and the first delivery drivers and the third were exceptional. Not so much the second delivery. I am recovering from major surgery so the first and third delivery drivers broke up the packaging and put it in the bin for me. The second delivery drivers refused to help me. Thanks you to Tim and Seb for your help. It was really appreciated.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChirnside Park
See all answers
Ian and Lyn

Ian and LynGreater Melbourne (Outer), VIC

Great Service

published

We were served by Sam, who took the time to introduce herself and listen to our needs and requirements for our home. She wasn't your typical 'pushy' sales person, and explained different options and showed us different styles and fabrics, in order for us to be 100 percent satisfied with our purchase. She made us feel at ease and treated us as valued customers. The ordering and purchasing steps were easy to follow and well explained by Sam. We would have no hesitation in recommending people to ask for Sam when the go to purchase from this store. Well done Nick Scali.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside Park
See all answers
Kylie

KylieGreater Melbourne (Outer), VIC

AMAZING service from Marcell everytime we came in

published

Store layout is easy to maneuver around and looks clean and well presented. Staff were very attentive and knowledgable. Marcell was easy to speak to and related well to our needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside
See all answers
Peter F.

Peter F.Greater Melbourne (Outer), VIC

Great service and furniture

published

Have now put in a number of orders for sofas and seats and the experience has been great.

Marcell was great - she gave us relevant advice on colours and materials based on our family requirements. She has also kept us up to date on order delivery times and status.

The only strange thing with Nick Scali is delivery is not added onto the purchase - you have to pay the delivery driver (in cash) when they deliver.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Chirnside Vic
See all answers

Great Decision Making Experience.

published

As we were getting to the end of our renovations it was time to buy furniture. We wanted a feature piece for our living room. Marcell was great support in going through the design process of find the lounge that would fit perfectly in our home. It took a couple of visits to final bed our decision down. Marcell was patient and helpful, sharing her design knowledge with gentle support and guidance. Thank you Marcell.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside - Victoria
See all answers
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