- Verified customer
Great help from Marcell. Very helpful, and very genuine with her service. I was given the time to try out lots of lounge suites and think about my choices without pressure. Thank you Marcell!
We had a fantastic experience with Marcell today. Marcell was extremely helpful ,courteous and made our purchase easy. We highly recommend Chirnside store and want to thank Marcell. We can't wait for our new lounge .
Simply the Best
Marcell gave us the best service we have ever received from all of our years of purchasing .She was informative and caring and gave us great advice and assistance throughout every stage of our purchase !
- Verified customer
In store experience
A big thank you to Marcell for all your help with our purchase of our new lounge suite.
Look forward to purchasing more products for our home from the Chirnside store.
So nice to deal with someone who gives you their full attention.
- Verified customer
Perfect customer service.
Purchased a lounge chaise Marcell was exceptional. She gave me her undivided attention. She showed me options of what I asked for and I ended up purchasing. It’s just great to have someone who loves their job. There needs to be more consultants like Marcell. Thanks
Amazing service from Marcell
My husband and I wandered in one day after a very negative experience at Freedom Furniture and we were greeted by the very welcoming Marcell. She helped us to identify exactly the type of table and chairs that would suit our furniture scheme. We purchased it that very day and we are absolutely thrilled with how beautiful it looks and blends seamlessly with the rest of our decor. We could not have done it without Marcell's expertise and good taste. She is adept at identifying your specific needs and likes and then finding exactly the right fit. I would highly recommend visiting Chirnside Park and specifically ask for Marcell, i guarantee you will receive the best service ever!!!
Marcell was extremely helpful.
Marcell was fantastic in helping us find what we were looking for and very informative about specs, options etc. We would definitely recommend Chirnside Nick Scarli and the friendly service.
Amazing customer service.
Marcel at chirnside park is fantastic. She really takes the time to go through the products and work with your style. Highly recommend checking out nick scali for your next bit of furniture!
Exceptional customer service
Marcell gave us excellent service when we bought our new lounge. She knew her products and showed us exactly what we were looking for. She listened to what our needs were. We were so impressed that when we bought our new dining table we went back to her for our purchase. I also took my daughter to buy her new couch and occasional chair from Marcell as she was so helpful and took the time to show her everything that was within her budget and fitted her criteria for fabric and colour. It was a pleasure buying our furniture.
Marcells amazing customer service
Marcell helped us navigate through the store, and choose a sofa that was exactly what we were after. She was so passionate, and helpful and we couldn't have been more happy! I can't recommend Marcell enough, her customer service is amazing!
Marcell our customer service consultant was A---Mazing, Very passionate about what she does . She was such a genuine and helpful person. Loved her so much I could invite her over for dinner. Cannot wait for our new lounge to arrive.
- Verified customer
Great couch, great service
The store was easy to navigate and love the quality and we had a great range showed to us for what we anted and the price range. Marcel who served us was very helpful and knew her products and really helped us to make the right choice, she made it so easy and enjoyable, I will defiantly be back to that store for any future purchases.
Great customer service
Sam was the lady that helped with our recent purchase of our furniture. We found Sam to be very helpful and nothing was too much trouble, even when I visited the store more than once before I ordered. We would be very happy to recommend Sam to our family and friends.
Very Very Happy.
Viewed sale ads on TV and this prompted visit. Had purchased from Nick Scali several years ago and was happy then. Thankfully, this happiness has continued. Staff member spoke to me soon after entering store. I said I wanted to wander around for a while and then I would have some questions. This was well received. After viewing furniture, in a well laid out store, I was ready for assistance and in this regard Marcell attended to me exceptionally well. She actively listened to what I required, made suggestions and explained options for couches I...liked. Gave me written details of selected product to think about. I returned the next day with husband and Marcell gave us her undivided attention. She was patient,professional and knowledgeable. Once we decided on purchase and worked through the tricky part of fabric selection she talked us carefully through contract. We left knowing we would recommend both Marcell and the Chirnside store to friends and family.
Marcel was very professional and helpful, in assisting me to choose all new furniture for my new apartment. I had three deliveries and the first delivery drivers and the third were exceptional. Not so much the second delivery. I am recovering from major surgery so the first and third delivery drivers broke up the packaging and put it in the bin for me. The second delivery drivers refused to help me. Thanks you to Tim and Seb for your help. It was really appreciated.
We were served by Sam, who took the time to introduce herself and listen to our needs and requirements for our home. She wasn't your typical 'pushy' sales person, and explained different options and showed us different styles and fabrics, in order for us to be 100 percent satisfied with our purchase. She made us feel at ease and treated us as valued customers. The ordering and purchasing steps were easy to follow and well explained by Sam. We would have no hesitation in recommending people to ask for Sam when the go to purchase from this store. Well done Nick Scali.
AMAZING service from Marcell everytime we came in
Store layout is easy to maneuver around and looks clean and well presented. Staff were very attentive and knowledgable. Marcell was easy to speak to and related well to our needs.
Great service and furniture
Have now put in a number of orders for sofas and seats and the experience has been great.
Marcell was great - she gave us relevant advice on colours and materials based on our family requirements. She has also kept us up to date on order delivery times and status.
The only strange thing with Nick Scali is delivery is not added onto the purchase - you have to pay the delivery driver (in cash) when they deliver.
Great Decision Making Experience.
As we were getting to the end of our renovations it was time to buy furniture. We wanted a feature piece for our living room. Marcell was great support in going through the design process of find the lounge that would fit perfectly in our home. It took a couple of visits to final bed our decision down. Marcell was patient and helpful, sharing her design knowledge with gentle support and guidance. Thank you Marcell.
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