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Nick Scali Furniture VIC, Geelong

Nick Scali Furniture VIC, Geelong

4.4 from 39 reviews

Reviews

Review distribution

5 star
30
4 star
3
3 star
0
2 star
2
1 star
4

Jan-Geelong

Jan-Geelong

  • 2 reviews

Searching for the right size couch.

published

Ravona was very knowledgeable and helpful, knew the sizes of all the couches we looked at. We found the perfect couch amongst a huge range and it was on sale !

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWaurn Ponds
See all answers

Fantastic service and product

published

Our couch is so comfortable and looks great. It was damaged by our naughty dogs but the staff are doing everything possible to help us get it fixed. The service when we purchased it was amazing but also the follow up care. I highly recommend Nick Scali furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
See all answers
D Tout

D ToutSouthwest, VIC

Absolutely wonderful place to shop

published

The store is well presented and has a warm feel.
The products are great.
Extremely satisfied.
This is my third product I have purchased for Nick Scali Furniture. Extremely satisfied.
Yes I did find it easy.

Return Claim MadeNo
Product Appearance As advertised
Store LocationGeelong Warn Ponds

Great customer service

published

The sales person Nick, was extremely pleasant and helpful. He was proud of what he does at work.
Will make you feel confidant with the business in his hands for promoting goods.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWaurn Ponds
See all answers

Redpearl

Redpearl

  • 2 reviews

Great friendly service.

published

Ravona helped us out in the geelong store. She was lovely and friendly wasn't pushing at all. She made sure that we felt welcomed and she had heaps of time for us. So we are very satisfied

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

happy customer

published

The service given by Revona was exceptional not pushy informative and knowledgable. It was an easy decision to purchase my new lounge . The store was clean not cluttered and a good range to view

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWaurn Ponds
See all answers

Dion P.

Dion P.Southwest, VIC

First rate customer service.

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers

Seb49

Seb49Southwest, VIC

  • 2 reviews
  • 1 like

A Fantastic Experience!

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWaurn Ponds, Geelong
See all answers
Andrew C.

Andrew C.Southwest, VIC

Super helpful

published

Nick welcomed us after seeing us eyeing of our future couch. He was super friendly and knew all about the frame, springs and cushions and then showed us through the fabric and colour options. Thanks for all your help mate

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
See all answers

Good customer service

published

The store was easy to walk around and very well set up. We were assisted by BJ who was very helpful not pushy at all. We were looking for some dining chairs for a table we already had and BJ knew exactly which chairs would suit the table. BJ made it very simple and we picked the right chairs quickly. Completing the sale was simple, great customer service - thank you BJ.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWaurn Ponds
See all answers

Great service, quality products, my go to place!

published

Pete from this store is an absolute asset to the company. Every time I visit he greets with a smile, and goes above and beyond to assist all customers. Thanks for the brilliant service as always!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGEELONG
See all answers

Rose and Paul Stalio

Rose and Paul StalioSouthwest, VIC

Best Store Manager Pete!

published

Pete is amazing and provided excellent service. He went above and beyond and took the time to listen to our needs fantastic service and we are very happy with Pete we would definitely be back

Product Quality
Customer Service
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGEELONG
See all answers

Peter Nouwen

Peter NouwenSouthwest, VIC

Quote for insurance and purchase of lounge suite

published

We found Nick to be very helpful with the quoting of a lounge suite for insurance purposes, the claim was processed, we went back to the store and confirmed which suite we wanted. Nick was not pushy, but attentive and ready to offer advice and help. He triple checked all details of our order and explained the process very clearly. I am glad we met Nick. Its not always the product or the price that makes it a pleasant transaction, or gets the sale, it can also be the attitude/ personality of the salesman.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers

Jackie

JackieSouthwest, VIC

New Lounge really did not know what I wanted

published

Went shopping for a new Lounge really did not want to start looking and thought I would have to go from store to store looking, what a surprise first and only store I went into found what I wanted. What a great store and fantastic range of products, all the staff were excellent and very helpful considering I really was not sure what I wanted and they made great suggestions. And when my lounges arrive I am sure I will be very happy with my final choice. Will definitely recommend Geelong store to all my family and friends. All great and friendly staff from the manager down I did appreciate the help In making my selection. Thank you to all in Geelong store.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Geelong
See all answers

Good comfortable service

published

Plenty of stock variety to view, and store help wasn't far away.
We knew what we wanted from Nick Scali TV ad and went to that product.
Pete made it comfortable to decide.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWaurn Ponds, Geelong
See all answers

Just Right for Us

published

Very impressed on arrival. All items well presented and not crowded. Pete approached us promptly, he provided sensible advice and answered all questions. An easy and positive experience. Thanks you.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWaurn Ponds, Victoria
See all answers

Amazing service

published

Pete was so welcoming and helpful. Gave us time and space to make our own decision and didn’t hassle us at all. Tremendous service compared to other furniture stores we had visited. Store was big and open and easy to navigate.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Julie

JulieVictoria

This is beautiful quality furniture.

published

The store was big and open it was easy to find what your after. The store had a huge range to pick from. The quality of the furniture is of high standards, all our furniture will be assembled for us on delivery.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWaurn Ponds Geelong
See all answers

Exceptional customer service

published

Navigating the store was easy as was finding what we wanted, which was also greatly facilitated by Pete. We were extremely satisfied with the quality of the products we bought.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Waurn Ponds
See all answers

Kaye

KayeSouthwest, VIC

  • 2 reviews
  • 1 like

Exceptional Service

published

Nick Scali managed a problem so well for me, thankyou I will always be grateful. To BJ , your compassion was overwhelming, I was not someone you knew. The Waurn Ponds store is lucky to have someone like you working for them.
Again I am so so grateful and thankyou to everyone concerned that assisted me
Regards
Kate

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWaurn Pomds
See all answers

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
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