Searching for the right size couch.
Ravona was very knowledgeable and helpful, knew the sizes of all the couches we looked at. We found the perfect couch amongst a huge range and it was on sale !
Fantastic service and product
Our couch is so comfortable and looks great. It was damaged by our naughty dogs but the staff are doing everything possible to help us get it fixed. The service when we purchased it was amazing but also the follow up care. I highly recommend Nick Scali furniture.
Absolutely wonderful place to shop
The store is well presented and has a warm feel.
The products are great.
This is my third product I have purchased for Nick Scali Furniture. Extremely satisfied.
Yes I did find it easy.
Great customer service
The sales person Nick, was extremely pleasant and helpful. He was proud of what he does at work.
Will make you feel confidant with the business in his hands for promoting goods.
The service given by Revona was exceptional not pushy informative and knowledgable. It was an easy decision to purchase my new lounge . The store was clean not cluttered and a good range to view
First rate customer service.
My wife and I decided to get almost all of our furniture from Nick Scali and we were very impressed with the quality and variety that they offer with constantly updated products.
The Store itself is really nicely laid out and easy to navigate with plenty of parking.
Easily the best part of the the experience was the customer service which will keep us coming back to the store in the future. The team at Nick Scali were great but special mention to Pete as he was a super star and he was always on the ball in keeping up with the new delivery dat...
A Fantastic Experience!
I went to Nick Scali as I required a dinning table, coffee table and a tv cabinet. My brother and his partner had shopped there recently and had a good experience with Pete the manager and recommended them. I was really impressed with their range of products. Everything there oozes quality.
Long story short, I found a style I really liked and made a deposit and booked a delivery date. Not long after a family member offered me a heap of furniture for free. I went back to Nick Scali and spoke to Peter. I wanted to change my order to a couch ins...tead and Peter helped make it happen. He was fantastic. In no way was I made to feel guilty for the rigmarole I caused. He made all the necessary changes and gave me all the time I wanted to select a couch. Overall I'm stoked with the service and product.
Nick welcomed us after seeing us eyeing of our future couch. He was super friendly and knew all about the frame, springs and cushions and then showed us through the fabric and colour options. Thanks for all your help mate
Good customer service
The store was easy to walk around and very well set up. We were assisted by BJ who was very helpful not pushy at all. We were looking for some dining chairs for a table we already had and BJ knew exactly which chairs would suit the table. BJ made it very simple and we picked the right chairs quickly. Completing the sale was simple, great customer service - thank you BJ.
Great service, quality products, my go to place!
Pete from this store is an absolute asset to the company. Every time I visit he greets with a smile, and goes above and beyond to assist all customers. Thanks for the brilliant service as always!
Best Store Manager Pete!
Pete is amazing and provided excellent service. He went above and beyond and took the time to listen to our needs fantastic service and we are very happy with Pete we would definitely be back
Quote for insurance and purchase of lounge suite
We found Nick to be very helpful with the quoting of a lounge suite for insurance purposes, the claim was processed, we went back to the store and confirmed which suite we wanted. Nick was not pushy, but attentive and ready to offer advice and help. He triple checked all details of our order and explained the process very clearly. I am glad we met Nick. Its not always the product or the price that makes it a pleasant transaction, or gets the sale, it can also be the attitude/ personality of the salesman.
New Lounge really did not know what I wanted
Went shopping for a new Lounge really did not want to start looking and thought I would have to go from store to store looking, what a surprise first and only store I went into found what I wanted. What a great store and fantastic range of products, all the staff were excellent and very helpful considering I really was not sure what I wanted and they made great suggestions. And when my lounges arrive I am sure I will be very happy with my final choice. Will definitely recommend Geelong store to all my family and friends. All great and friendly staff from the manager down I did appreciate the help In making my selection. Thank you to all in Geelong store.
Good comfortable service
Plenty of stock variety to view, and store help wasn't far away.
We knew what we wanted from Nick Scali TV ad and went to that product.
Pete made it comfortable to decide.
Just Right for Us
Very impressed on arrival. All items well presented and not crowded. Pete approached us promptly, he provided sensible advice and answered all questions. An easy and positive experience. Thanks you.
Pete was so welcoming and helpful. Gave us time and space to make our own decision and didn’t hassle us at all. Tremendous service compared to other furniture stores we had visited. Store was big and open and easy to navigate.
This is beautiful quality furniture.
The store was big and open it was easy to find what your after. The store had a huge range to pick from. The quality of the furniture is of high standards, all our furniture will be assembled for us on delivery.
Exceptional customer service
Navigating the store was easy as was finding what we wanted, which was also greatly facilitated by Pete. We were extremely satisfied with the quality of the products we bought.
Nick Scali managed a problem so well for me, thankyou I will always be grateful. To BJ , your compassion was overwhelming, I was not someone you knew. The Waurn Ponds store is lucky to have someone like you working for them.
Again I am so so grateful and thankyou to everyone concerned that assisted me
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