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Nick Scali Furniture VIC, Preston

Nick Scali Furniture VIC, Preston

4.8 from 253 reviews

Reviews

Review distribution

5 star
212
4 star
34
3 star
1
2 star
1
1 star
5

Allan was excellent.

published

We intended to purchase that day in store. Allan gave us the space we needed to go through all the lounge suites. We narrowed it down to 3 and Allan gave us all the information we needed to make the final decision. Excellent service Allan.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
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Cheryl

CherylGreater Melbourne (Metropolitan), VIC

Great Customer Service

published

I would like to thank Vipin from the Preston store on the great customer service I received. I had previously been in the store 2 years ago and he remembered me and was very courteous and attentive to my needs. I did purchase a leather couch from Vipin and although I have been undecided on the colour, he had given me the time for me to make my final decision. Thanks again Vipin.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
See all answers
Steven

StevenGreater Melbourne (Metropolitan), VIC

Love all Nick Scali furniture !

published

Have now been to the nick scali furniture store in Preston multiple times and each time Alan has helped us choose the perfect pieces for our home. We now have many pieces in our home and the process is always enjoyable and easy! Always feel well taken care of from store to delivery! Will keep coming back.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers

Vipin is the best!!

published

Vipin embodies the balance of acute customer service as well as having the intuition in providing customers with space and the resources needed to make a comfortable and enjoyable purchase. We would be happy to have him helping us again, Thanks Vipin!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers

Peter

PeterGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Good product range; helpful staff

published

We were interested in buying a new leather lounge suite and Nick Scali at Preston in Victoria is close to where we live. They have an extensive range of lounge suites, attractively displayed, in a large, well lit showroom. The salesman we interacted with, Oliver, was knowledgeable, helpful and friendly. We discussed our needs with him and, with his guidance, found a lounge suite that suited our needs, at a price we were comfortable with. We shopped around at several other stores prior to visiting Nick Scali at Preston and they were successful in gaining our business. Thanks, Oliver.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali, Preston, Victoria
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Sofa purchase made easy

published

Fantastic product range compared to competitors, great size store, easy to navigate and friendly staff. Product has not arrived yet, however service so far has been fantastic, everything thoroughly explained by Alan.

Great product knowledge and customer service from Alan. Very friendly and approachable, great personality and selling style.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
See all answers

Wonderful!

published

Store was easy to navigate and Vipin was very helpful! Vipin answered all our questions and also gave us time to consider our purchase. Delivery was prompt and we are very happy with the new couches!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers

jarredjohnraymond

jarredjohnraymondGreater Melbourne (Outer), VIC

  • Verified customer

Careless! Delivered incorrect product!!!!

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
See all answers
4 comments
Nick Scali
Customer S.Nick Scali

Great service

published

Customer service from Giancarlo in this store was fantastic! He answered all our questions, and was really knowledgeable. He gave us different options on extras available with our chosen lounge. Would highly recommend

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston VIC
See all answers
Andrea Johnson

Andrea JohnsonGreater Melbourne (Metropolitan), VIC

Very helpful with checking on availability with numerous products

published

Vipin from Preston store was fantastic. He gave us very useful information on the products we were interested in and also suggested others. Delivery times and instructions very straightforward. He was very positive in the quality of the products, which was reassuring.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers

A++ service

published

Satisfied and happy with service - happy with the purchase and assistance that was offered. Giancarlo was a huge help and a wealth of knowledge and was patient waiting for us to decide

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Anthony F

Anthony F

  • 2 reviews

Lounge purchase made easy!

published

Polina was great! We were initially indecisive between two styles, she was patient pointing out the benefits of each and we finally decided. Really a pleasure to deal with! Highly recommended

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers

Giancarlo was an excellent salesman. Very polite and through.

published

Giancarlo was very helpfull. Informative and paid attention to detail. The store was well laid out. The range of products was good and of a high quality. We were offered refreshments.

Product Quality
Customer Service
Warranty Claim MadeNo
Store LocationPreston
See all answers

Craig

CraigGreater Melbourne (Metropolitan), VIC

Great service from Alan, he knew his stuff .

published

Great service from Alan, the store was layer out perfectly and Alan was able to point us in the right direction in getting exceptional quality and value for our dresser

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPRESTON
See all answers

Fantastic

published

Carl was really helpful and made our entire purchase process really Easy. Kudos to the team at NS. They also go out of their way to help you get what you want.

Product Quality
Customer Service
Return Claim MadeNo

What a salesman!

published

This was our first time visiting Nick Scali. Alan went above and beyond for us!! He was very friendly and knew his stuff! Very happy with our purchase and want to commend Alan for his help. He's the best!

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston

Excellent in-store customer service

published

I ordered a Spencer sofa. My sales rep, Polina, was so friendly and helpful. She gave me plenty of honest advice, practical tips, answered all my questions and was personable and approachable. Thanks Polina!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
See all answers

chandra64j

chandra64jGreater Melbourne (Metropolitan), VIC

  • Verified customer

This is perfect HOME of Furniture of Home

published

We bought 2 three seater lounges and a large size rug.The Store Manager Vipin is energetic,helpful and friendly store manger.He is very knowledgeable person and very helpful to give us extra hand to select right furniture and colour.We definitely recommend Vipin and his store Preston Nick Scali for excellent customer service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationPreston
See all answers

Rachel

RachelGreater Melbourne (Metropolitan), VIC

Perfect couch and very helpful

published

Vipin was very helpful in working out what I wanted, delivery, care for the couch as well as sizing and style. Excellent service and would definitely use him again! Along with this they were very helpful in assuring me delivery could be made flexible to suit settlement on the house in which the furniture was going into.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston Victoria
See all answers

Josh

JoshGreater Melbourne (Metropolitan), VIC

Alans service was first class

published

Bought the Spencer sofa with chaise and Alans service was outstanding and made the decision easier and enjoyable. We cant recommend Nick Scalli Preston enough and the customer service provided there.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers

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