Ali was very informative and courteous. We were able to find what we wanted easily in the store and were given relevant and important information about the products. We were shown a range of items our price point and were very satisfied with the experience.
First Class in every aspect
After weeks of searching for the right furniture for our home, we thought we'd try Nick Scali. We were greeted by Vipin who, over the course of two days and many hours, helped us to finally find the perfect dining suite, lounge suite and a number of accessories as well. Vipin was courteous, had the right balance of helping us make our decision without being pushy, and was very patient. We had to make an amendment to our lounge for it to fit in our room and again Vipin was very quick to come up with a great solution. We are looking forward to receiving the furniture and in the meantime, highly recommend Nick Scali and their products. When you go there - ask for Vipin!
Best customer service! Thankyou Vipin!
Vipin from Nick Scali in Preston is great, super helpful and delivered fantastic service, would definitely recommend to anyone! Went in looking for a couch, and was met with the best customer service! Vipin really new what he was talking about and gave us the best advise and helped us make the best decision to suit our needs. Vipin is a Very Important Person In NickScali and a real asset to the business! Thankyou again Vipin from Ella and Darcy!
Excellent Service and Product
Great service from Alan. He helped select a couch perfect for our living room. The range was extensive and it was good to be able to pick and choose the pets and colours to build our lounge. Thanks.
Vipin was very courteous and let me wander and make up my own mind-no hard sell. Store was nice and spacious. Good range of furniture so I hope to return as my renovation progresses
An enjoyable experience
Ali was attentive without being smothering. Knowledgeable, friendly, easy going and a pleasure to deal with. The coffee table that we chose is gorgeous reasonably priced. We are looking forward to it being delivered. The assembly/delivery service was a great surprise. Much appreciated
Purchased some sofas from Alan at the Preston store, was really happy with his service!
Great layout and was really satisfied with the quality of the furniture. Alan made it really easy for us to find the “Right” one. No assembly required for the furniture purchased.
VIPIN, as the name says Very Important Person In Nick Scali
Very easy with the help of Vipin. We knew what we wanted having been to Nick Scali numerous times in one weekend, Vipin just helped us narrow it down and find the most suitable, affordable option for us. Nick Scali's range is second to none, modern, authentic & affordable.
Excellent customer service
We have been in a mission , looking for furnitures in a certain configuration. Vipin at Nick Scalia in Preston has been extremely helpful in finding and customising our furnitures and the customer service was superb.He was very knowledgeable about the products I highly recommend their store and service. Will definitely go back in future.
Service was excellent
I was looking for a particular configuration and Vipin was very helpful, nothing was too much trouble. He was very knowledgeable about the products and was also very good at ringing me back when I rang to enquire about things after leaving the store.
Excellent! Extremely helpful and informative
Alan was extremely professional, had great customer service, very polite and was very informative! Highly recommend anyone willing to purchase furniture in the near future from Nick Scali Preston to deal with Alan!
Alan was very helpful and we had a great experience.
The store was easy to navigate. The prices were fantastic and Alan was very helpful. We had a great experience. Delivery was on time and assembled. Thanks Alan. Highly recommend!
Best deal at Nick Scali, thanks Vipin!
Vipin the store manager has been an excellent service provider, he was very patient with me as I considered all my options and finally made a decision. The experience was made easy and enjoyable through the welcoming and helpful attitude of Vipin right through the process from beginning to end. Great dealing with Nick Scali Preston, and believe me I shopped around! Lillian
- Verified customer
Exceptional service received from Store manager. Mr Vipin, you are awesome!
It is very easy to navigate through the store with the help of store manager, Mr Vipin. Anything online that I like but not displayed in the store, Mr Vipin offered tireless help in checking stock availability immediately for us. Both my husband and I were very impressed by Mr Vipin’s knowledge of Nick Scali’s furniture, polite assistance, courteous helpful suggestions without being pushy, and allowing us to have 3 days cooling off period after the placement of order because we were not sure of our floor measurements. Thanks again, Vipin, for y...our exceptional customer service. Unfortunately due to our floor measurements constrains, we have to cancel the order. Mr Vipin made it no fuss in the cancellation. Our money was returned within 10 days. We would definitely come back to PRESTON store if we plan to buy any furniture from Nick Scali.
One of the best showroom of nickscali with lot of varieties. Vipin (sales person) has played major role in our purchase.
We have ordered modular lounge for our new home and exciting to put it in our new home. Vipin has helped us in deciding the lounge as per our floor plan design and comfort.
Well done Alan.
Allan was great, very professional and friendly provided great customer service answered all our questions very knowledgeable, nothing was to much trouble. Would recommend Nickscali furniture to all, great value.
What a great experience!
Beautiful TV lowline and gorgeous couch. Both sold to me by Alan. The furniture is amazing and top quality. Alan was so helpful, went above and beyond to please us and answered all our questions. A lovely salesman who is clearly passionate about customer service. Thanks Alan, and to the Nick Scali team.
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