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Nick Scali Furniture VIC, Preston

Nick Scali Furniture VIC, Preston

4.8 from 298 reviews

Reviews

(254)
(36)
(2)
(1)
(5)
  • Product Quality
    4.8 (105)
  • Return Claim MadeYes (1) · No (120)
  • Warranty Claim MadeYes (7) · No (115)
  • Product Appearance As advertised (86%) · Not as advertised (14%)
  • Customer Service
    4.9 (122)

Excellent service

published

Ali was very informative and courteous. We were able to find what we wanted easily in the store and were given relevant and important information about the products. We were shown a range of items our price point and were very satisfied with the experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
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First Class in every aspect

published

After weeks of searching for the right furniture for our home, we thought we'd try Nick Scali. We were greeted by Vipin who, over the course of two days and many hours, helped us to finally find the perfect dining suite, lounge suite and a number of accessories as well. Vipin was courteous, had the right balance of helping us make our decision without being pushy, and was very patient. We had to make an amendment to our lounge for it to fit in our room and again Vipin was very quick to come up with a great solution. We are looking forward to receiving the furniture and in the meantime, highly recommend Nick Scali and their products. When you go there - ask for Vipin!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Ella

EllaGreater Melbourne (Outer), VIC

  • 2 reviews

Best customer service! Thankyou Vipin!

published

Vipin from Nick Scali in Preston is great, super helpful and delivered fantastic service, would definitely recommend to anyone! Went in looking for a couch, and was met with the best customer service! Vipin really new what he was talking about and gave us the best advise and helped us make the best decision to suit our needs. Vipin is a Very Important Person In NickScali and a real asset to the business! Thankyou again Vipin from Ella and Darcy!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
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Tracy

TracyMelbourne

  • 2 reviews

Excellent Service and Product

published

Great service from Alan. He helped select a couch perfect for our living room. The range was extensive and it was good to be able to pick and choose the pets and colours to build our lounge. Thanks.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
Suz Williams

Suz WilliamsGreater Melbourne (Metropolitan), VIC

great store

published

Vipin was very courteous and let me wander and make up my own mind-no hard sell. Store was nice and spacious. Good range of furniture so I hope to return as my renovation progresses

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
Corina Dix

Corina Dix

  • 2 reviews

An enjoyable experience

published

Ali was attentive without being smothering. Knowledgeable, friendly, easy going and a pleasure to deal with. The coffee table that we chose is gorgeous reasonably priced. We are looking forward to it being delivered. The assembly/delivery service was a great surprise. Much appreciated

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston, Victoria
See all answers

Purchased some sofas from Alan at the Preston store, was really happy with his service!

published

Great layout and was really satisfied with the quality of the furniture. Alan made it really easy for us to find the “Right” one. No assembly required for the furniture purchased.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
Belin B.

Belin B.Greater Melbourne (Inner), VIC

VIPIN, as the name says Very Important Person In Nick Scali

published

Very easy with the help of Vipin. We knew what we wanted having been to Nick Scali numerous times in one weekend, Vipin just helped us narrow it down and find the most suitable, affordable option for us. Nick Scali's range is second to none, modern, authentic & affordable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreson
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Glen

GlenGreater Melbourne (Outer), VIC

Alan the sales man was fantastic

published

The store was very easy to navigate and
There was a huge range of products.
The quality on show was one of the reasons I chose to purchase from them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Furniture Shops

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Fantastic experience

published

Staff were welcoming & very helpful. They offered a range of options in each sofa & there was a good range of fabrics to choose from. Fantastic deals to check at the moment.

Return Claim MadeNo
Store LocationPreston
Joseph

JosephGreater Melbourne (Outer), VIC

Excellent customer service

published

We have been in a mission , looking for furnitures in a certain configuration. Vipin at Nick Scalia in Preston has been extremely helpful in finding and customising our furnitures and the customer service was superb.He was very knowledgeable about the products I highly recommend their store and service. Will definitely go back in future.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali ,Preston
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Debbie S.

Debbie S.Central Highlands and Goldfields, VIC

Service was excellent

published

I was looking for a particular configuration and Vipin was very helpful, nothing was too much trouble. He was very knowledgeable about the products and was also very good at ringing me back when I rang to enquire about things after leaving the store.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston Victoria
See all answers
Glenn O.

Glenn O.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent! Extremely helpful and informative

published

Alan was extremely professional, had great customer service, very polite and was very informative! Highly recommend anyone willing to purchase furniture in the near future from Nick Scali Preston to deal with Alan!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Alan was very helpful and we had a great experience.

published

The store was easy to navigate. The prices were fantastic and Alan was very helpful. We had a great experience. Delivery was on time and assembled. Thanks Alan. Highly recommend!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
See all answers
Lillian S.

Lillian S.Greater Melbourne (Metropolitan), VIC

Best deal at Nick Scali, thanks Vipin!

published

Vipin the store manager has been an excellent service provider, he was very patient with me as I considered all my options and finally made a decision. The experience was made easy and enjoyable through the welcoming and helpful attitude of Vipin right through the process from beginning to end. Great dealing with Nick Scali Preston, and believe me I shopped around! Lillian

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston VICTORIA
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Furniture Shops

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Freda Lai

Freda LaiGreater Melbourne (Metropolitan), VIC

  • Verified customer

Exceptional service received from Store manager. Mr Vipin, you are awesome!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPRESTON Nick Scali store at Bell Street
See all answers

Great sofa buying experience.

published

Very quality range, easy to navigate store, found what we liked very easily.
Incredibly helpful staff.
Allen is a great salesman, he really knows his stuff and is a very nice man

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Greenwood_nest

Greenwood_nestGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent

published

One of the best showroom of nickscali with lot of varieties. Vipin (sales person) has played major role in our purchase.
We have ordered modular lounge for our new home and exciting to put it in our new home. Vipin has helped us in deciding the lounge as per our floor plan design and comfort.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
See all answers
Mr G

Mr GGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Well done Alan.

published

Allan was great, very professional and friendly provided great customer service answered all our questions very knowledgeable, nothing was to much trouble. Would recommend Nickscali furniture to all, great value.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston, Vic
See all answers

What a great experience!

published

Beautiful TV lowline and gorgeous couch. Both sold to me by Alan. The furniture is amazing and top quality. Alan was so helpful, went above and beyond to please us and answered all our questions. A lovely salesman who is clearly passionate about customer service. Thanks Alan, and to the Nick Scali team.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston, Victoria
See all answers
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