Alan the sales man was fantastic
The store was very easy to navigate and
There was a huge range of products.
The quality on show was one of the reasons I chose to purchase from them.
Staff were welcoming & very helpful. They offered a range of options in each sofa & there was a good range of fabrics to choose from. Fantastic deals to check at the moment.
Excellent customer service
We have been in a mission , looking for furnitures in a certain configuration. Vipin at Nick Scalia in Preston has been extremely helpful in finding and customising our furnitures and the customer service was superb.He was very knowledgeable about the products I highly recommend their store and service. Will definitely go back in future.
Service was excellent
I was looking for a particular configuration and Vipin was very helpful, nothing was too much trouble. He was very knowledgeable about the products and was also very good at ringing me back when I rang to enquire about things after leaving the store.
Excellent! Extremely helpful and informative
Alan was extremely professional, had great customer service, very polite and was very informative! Highly recommend anyone willing to purchase furniture in the near future from Nick Scali Preston to deal with Alan!
Alan was very helpful and we had a great experience.
The store was easy to navigate. The prices were fantastic and Alan was very helpful. We had a great experience. Delivery was on time and assembled. Thanks Alan. Highly recommend!
Best deal at Nick Scali, thanks Vipin!
Vipin the store manager has been an excellent service provider, he was very patient with me as I considered all my options and finally made a decision. The experience was made easy and enjoyable through the welcoming and helpful attitude of Vipin right through the process from beginning to end. Great dealing with Nick Scali Preston, and believe me I shopped around! Lillian
- VIC, Preston
- Verified customer
Exceptional service received from Store manager. Mr Vipin, you are awesome!
It is very easy to navigate through the store with the help of store manager, Mr Vipin. Anything online that I like but not displayed in the store, Mr Vipin offered tireless help in checking stock availability immediately for us. Both my husband and I were very impressed by Mr Vipin’s knowledge of Nick Scali’s furniture, polite assistance, courteous helpful suggestions without being pushy, and allowing us to have 3 days cooling off period after the placement of order because we were not sure of our floor measurements. Thanks again, Vipin, for y...our exceptional customer service. Unfortunately due to our floor measurements constrains, we have to cancel the order. Mr Vipin made it no fuss in the cancellation. Our money was returned within 10 days. We would definitely come back to PRESTON store if we plan to buy any furniture from Nick Scali.
Great sofa buying experience.
Very quality range, easy to navigate store, found what we liked very easily.
Incredibly helpful staff.
Allen is a great salesman, he really knows his stuff and is a very nice man
One of the best showroom of nickscali with lot of varieties. Vipin (sales person) has played major role in our purchase.
We have ordered modular lounge for our new home and exciting to put it in our new home. Vipin has helped us in deciding the lounge as per our floor plan design and comfort.
Well done Alan.
Allan was great, very professional and friendly provided great customer service answered all our questions very knowledgeable, nothing was to much trouble. Would recommend Nickscali furniture to all, great value.
What a great experience!
Beautiful TV lowline and gorgeous couch. Both sold to me by Alan. The furniture is amazing and top quality. Alan was so helpful, went above and beyond to please us and answered all our questions. A lovely salesman who is clearly passionate about customer service. Thanks Alan, and to the Nick Scali team.
Vipin was so helpful
Store was laid out so lounges were easily viewed no one was pushy and left us to browse as we asked then when we had an idea of what we wanted Vipin was extremely helpful and knowledgeable and it was no trouble to measure and show swatches etc the sofa we chose is still being made but so far can not fault service provided .,,
5 stars for Alan
A very friendly and helpful staff. Excellent customer service by Alan. He is very polite and friendly.
Store has good range of quality products.Got a good deal on TV cabinet, coffee table and corner table.
Ali was very helpful but also gave us the space alone to discuss and work out what we wanted. We found the range of fabrics and colours good and can’t wait until we get our new lounges!
Allan at NS Preston was so helpful, knowledgeable and patient. Would highly recommend going and seeing him !
I didn’t have much time and he made the process very very easy
Excellent sales Alan
Alan has been really helpful and he is very patient and polite. We've been through a lot of furniture stores but nowhere beats Nick Scali and no one else is greater than Alan. He guided us through and we finally chose our favourite couch. Really love it and highly recommended.
Excellent customer service. Thank you so much to Alan who went above and beyond! Great product. Very happy with the fabric options and being able to customise. Extremely happy with my purchase.
Vipin top notch service
Hi today we purchase 2 sofas and 2 rugs .The store was very well presented and we found Vipin to be very knowledgeable ,professional and very courteous thanking you . We will be back in for more .Carlo and Maria favata
The reviewer stated that an incentive was offered for this review
Great customer service and can't wait for our new furniture
Vipin provided high quality customer service at all times, he was patient with us even when we changed our mind on the couch and colour. He had substantial knowledge on all products and provided great advice when needed. We are really excited to receive our goods and the quick turn around on some of our products was a bonus, we can't wait for our couch. Keep up the good work
Questions & Answers
Hi just wondering if my couch is still being delivered
Customer S.Nick Scali
Thank you for reaching out!
Please contact our dispatch team on 1300 880 370 and follow the prompts to speak with dispatch. Our dispatch team will be happy to look into and assist you with your query.
Should you have any other queries or concerns going forward, please don't hesitate to contact me via email@example.com
Nick Scali Customer Care
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.