??!
1 photo
Nick Scali Furniture WA, Cannington

Nick Scali Furniture WA, Cannington

4.9 from 140 reviews

Reviews

(128)
(8)
(1)
(1)
(2)
  • Product Quality
    4.9 (67)
  • Return Claim MadeYes (0) · No (72)
  • Warranty Claim MadeYes (2) · No (70)
  • Product Appearance As advertised (84%) · Not as advertised (16%)
  • Customer Service
    4.9 (78)


Very pleasant purchase!!

published

I am a great believer in dealing with people NOT companies so whilst i have committed to purchase a lounge I consider that I have made the purchase from Dominica, NOT some company called Nick Scalli??

Thank you for your assistance Dominica. Much appreciated.

I now look forward to delivery as promised.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Lyn

LynPerth, WA

  • 2 reviews
  • Verified customer

Great service and very professional.

published

Very welcoming as I entered the store without overwhelming me. Gave me time to look around, offered very helpful advise and took the time to understand what I was after. Purchase process very efficient and professional. Clearly states all information needed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington
See all answers
Jake G.

Jake G.Perth, WA

  • Verified customer

Patience of saints

published

I spent ages trying to make my mind up on which fabric to select. I found all the staff very patient, understanding and co-operative while i spent time making my decision. Paul even carried the sample of fabric to the window to compare different light situations for me, which was great.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCannington
See all answers

Looking forward to it

published

It was easy to find what I wanted although the colour was difficult because of the lighting in the store, the grey colour did not look grey. We haven’t got our furniture yet.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCannington
See all answers

GLD

GLDPerth

PAUL at Cannington Perth WA

published

My husband and I have never been into a Nick Scali store before. Today (2/2/2020) we walked into the Cannington Branch WA and was greeted by a wonderful man named Paul. He showed us products that we were interested in. Paul was very professional, knowledgeable and helpful in advising us. We walked out with a leather lounge for our cinema room and 8 leather dining chairs. Very very happy with the quality and price of our furniture and of the amazing service. We will be back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCannington Perth WA
See all answers

Lounge suite purchases

published

A really wide range of modern and classic furniture to choose from, and some great assistance from Dominica. The experience was very positive, and we look forward to having these items in our home for many years. However, the store could certainly use an upgrade to the antiquated paper based ordering/purchasing system which added a significant and frankly unneccessary amount of time to the shopping experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington WA
See all answers

Excellent service

published

Paul was attentive, helpful and patient during our visit to find the perfect reading chair. He even helped us choose the fabric! We decided to buy a single seater recliner and can't wait to receive it!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Great service

published

Paul was very helpful on two occasions and patiently answered our many questions! We haven’t collected the items yet, but the customer service we have had to date has been great.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

great servive

published

purchased 2 lounges today from your Cannington store , saw Dominica, beautiful lady , excellent service and very helpful , store has a good product range and well set out , you can take your time to have a good look around , thanks Dominica xx

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington WA
See all answers

Great salesman

published

We originally visited the cannington store to look for a new recliner couch, Justin listened to our needs, showed us our options and we left knowing what lounge we wanted to purchase. We visited another retailer and thought we would like to check out another style of couch at nick scali so we popped into our local store in Cockburn where Taha showed us new options. We decided we still like the original one and purchased that day. Both Justin and Taha had fantatsic customer service, listened to our needs, didnt pressure to make a choice and purchase that day
Cant wait to get our new couch!!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Hunting for something different in couches

published

Good service and non-pushy sales staff from the moment we entered the store. Paul was very knowledgeable in what look for in couches and what was a good value offer in this January sale.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Cannington
See all answers

review

published

Navigation of store was good not cluttered clean and well laid out
Range of products was more than expected
Quality of products inspected was of a high standard
No assembly required on the item we purchased

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationcannington
See all answers

Melissa

MelissaPerth, WA

Excellent Service

published

The service we received from Justin was excellent. Nothing was too much trouble & he was a pleasure to deal with. We would highly recommend Justin & would absolutely purchase from him again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Cannington
See all answers

Kathryn P.

Kathryn P.Perth, WA

Great Staff

published

Paul was very patient as I moved chairs around to match styles and colours. It took me 3 months to decide on my final design and colour as this is going to be my "forever" sofa now.

Product Appearance Not as advertised
Store LocationCannington
Michelle

MichellePerth, WA

Love it!

published

Thanks to Paul at the Cannington store for his excellent service. Paul was very informative about the quality of the product and delivery options. I was also appreciative of how he listened to what I wanted and was friendly without being pushy. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington
See all answers

Great service!

published

Was welcomed and encouraged to browse the store, but was assured that if we had any questions answers were not far away. Brett was helpful and kind. Thank you for all your help.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Cannington W.A.
See all answers

This is perfect.

published

Paul helped us with the whole process when we went to the store. He is very patient and friendly. He is also very detailed in explaining to us different options available. Pleasant experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington WA
See all answers

Sharni

SharniPerth, WA

  • 3 reviews

Excellent Service

published

I recently visited Nick Scali store located in Cannington, WA. I was helped by Paul. He was very lovely to deal with, helped with all my questions. Got me to try all different leathers that were available. Was very patient with my questions about couches when I went all I went in to do was purchase a buffet. Excellent Service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington
See all answers

Service Excellence

published

Just placed an order for a Nick Scali leather sofa at their WA Cannington store. Was attended to by Paul. He was very helpful to us while we chose and re-chose our selection. Paul was very patient throughout the process and made the purchase a very pleasant experience. For service excellence 10/10.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington, WA
See all answers

Thanks Paul, Nick Scali in Cannington

published

Thanks Paul for your kind assistance and never ending patience in helping us choose our new furniture. We are looking forward to receiving our comfortable new couch, beautiful dining table and matching TV cabinet.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington
See all answers

Page 1 of 7

See all Nick Scali Furniture reviews

Questions & Answers

Sorry, there are no questions about Nick Scali Furniture WA, Cannington but you can read 217 questions about Nick Scali Furniture.


Get an answer from our members and Nick Scali representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.