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Nick Scali Furniture WA, Jandakot

Nick Scali Furniture WA, Jandakot

4.7 from 141 reviews

Reviews

4.7

141 reviews
5
(117)
4
(14)
3
(1)
2
(5)
1
(4)
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Amazing April

published

After many many weekends of wandering around the store and debating when to order our furniture, to time it with the completion of our home build, we finally did so today. Through all our visits, April was there with advice and patience, making sure we were fully knowledgeable about everything we were looking at, and how long it would all take. She was so friendly every time we were there and always greeted us with a warm and genuine smile. Thanks so much for all your help, April! Love Angie and Jesse

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot, Perth
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Amazing customer service from April!

published

Huge thank you to April for her patience. April happily worked through options of couches and configurations and fabrics and nothing was too much trouble. Was a pleasure to place my order today!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationJandakot
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Candice M.

Candice M.Perth, WA

Perfect Service

published

April's service was perfect today at Jandakot. She listened to everything I was looking for and helped me find the most perfect lounge. There was no steering away for an upgrade or alternative. Thank you April!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot WA
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Excellent service. Very friendly

published

This store isnt out closest one but we were in the area for other reasons and decided to duck in. Store manager Taha was extremely helpful, spent a lot of time running through options, opinions and popular items. Found what we wanted and he was really good with showcasing colours, fabrics and layouts. Went home to measure out dimensions and once we decided on what we wanted, went back to Taha instead of our closer store because of how comfortable we felt with his service. Would definitely recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJandakot
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Lisa

LisaPeel, WA

Delivered on time & exactly as anticipated

published

Very happy with the advice Peter from Jandakot gave us when choosing our lounge. Also very happy that the lounge arrived at the agreed date - the delivery service was great - polite - asked me how I wanted it set up ... professional people from purchase to delivery.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
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Taha and Tess were great!

published

The sales people in store Taha and Tess were great and very patient waiting for my decision on which lounge to buy. I Will definitely return for my next purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationJandakot WA
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Sarah

SarahPerth, WA

Helpful and informative.

published

Thanks to Taha for a great shopping experience, he was informative and helpful without being pushy and was able to guide us to a product option at our price point and that suited our needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJandakot
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Wendy W.

Wendy W.Perth, WA

First class service.

published

Taha service was fantastic. He was very patient with me changing my decisions and helping me with different options.
Highly recommend him to any family or friends in the future.
A credit to your company.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationJandakot
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Paul

PaulSouth West, WA

No update from Nick Scali after handling out the deposit.

published

I haven't received any update from Nick Scali since placing the order on Jan 12, 2020.
I understand the current pandemic flu situation but a courtesy email as a minimum should be communicated to your customer. Nick Scali committed to me to contact me after 6 weeks after I pay my deposit on one of their product but didn't get any feedback since getting my DEPOSIT!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJandakot
See all answers
1 comment
Nick Scali
Customer S.Nick Scali
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Leanne Chaproniere

Leanne ChapronierePerth, WA

  • 2 reviews

Paul is a good salesperson . He acknowledged me, asked what I wanted, pointed me in the right direction and sold!

published

All your products are exceptional and well made. The only thing stopping us from buying was price.This last sale tipped us and the delivery time was the clincher. Good sale

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCockburn central
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C H

C HPerth, WA

  • 2 reviews

Taha is the greatest!

published

Taha needs to be the Welcoming face of every Nickscali store! Taha’s communication skills, product knowledge and helpfulness are incredible and his retail/sales experience has been the best I have encountered in years. thank you Taha!

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
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Sunshine

SunshineWestern Australia

Great all round !

published

Lovely selection of furniture.
Had very helpful Staff that made me feel relaxed and gave me space to make my selection without any pressure , I was give some good advice to help me make my final decision.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCockburn
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Chez

ChezPerth, WA

Good service

published

Made very welcome without feeling harassed..store manager was helpful & not pushy. I’m very happy with my product. Thank you. Enjoyed my visit very much..

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
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debb73

debb73South West, WA

  • 2 reviews

Great quality

published

Enjoyed entering a showroom and being able to clearly see the furniture, as well as walk around. Attentive staff ready to answer any queries, without feeling harassed. Quality, well made furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNick Scali Jandakot
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Blake

BlakePerth, WA

  • 10 reviews
  • 4 likes

Great furniture but not pickup option

published

Although I can't fault any of the furniture, they definently need to work on delivery/pickup options. We recently purchased a round swivel chair and got told we cannot pickup from the warehouse and we had to pay the $75 delivery fee and have it delivered. For me that is a deal breaker and I would have walked away but lucky for Nick Scali my other half insisted on getting it. The last time I shopped there I was given an option to pickup but now I'm told not anymore.

This is so backwards and definently needs working on.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Mick sciorio

Mick sciorioPerth, WA

  • 2 reviews

Good furniture, delivery system needs major work

published
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCockburn
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1 comment
Nick Scali
Customer S.Nick Scali
HappyClient

HappyClientPerth, WA

Atlanta Lounge excellent delivery service

published

Our Atlanta Lounge got delivered today, not only the protecting packaging was outstanding but the delivery driver Jamie and his mate did an amazing job unwrapping the lounge and washing their hands before touching any of the fabric. Very friendly and professional people. I hope they will always deliver every product we get from Nick Scali.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Jandakot
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Very helpful

published

Peter was very helpful on our numerous visits to the shop - he helped us to find exactly what we needed for our sofa and our specific need - even when it wasn’t shown in the brochure!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
mick

mick

  • 4 reviews
  • 2 likes

Excellent Service.

published

Very easy to deal with. Quick return on ordered goods. Beautiful furniture. Excellent service. I will come back. Follow up final payments from Taha were very well done.
Can’t wait to pick up and unwrap my sofa.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
See all answers
J   G H

J G HPerth, WA

Great one Taha left us to browse then available when needed

published

Taha was great. He let us know he was available and then gave us space to browse at our own pleasure. When we eventually needed help he had all the information.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJandakot
See all answers
Page 1 of 8
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Questions & Answers

Ray

Rayasked

WA, Jandakot

Can someone please call me back on 0403 530 007 concerning order WT07822. I have received email stating ready for delivery on Tuesday 7/4/20 and I want to confirm amount to be paid. Thank you

1 answer
Nick Scali
Customer S.Nick Scali

Hi Ray,

Thank you for reaching out!

Please contact our dispatch team on 1300 880 370 and follow the prompts to speak with dispatch. Our dispatch team will be happy to look into and assist you with any queries you may have regarding your delivery.

Sincerely,

Hayden
Nick Scali Customer Care

Get an answer from our members and Nick Scali representatives

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