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Nick Scali Furniture WA, Jandakot

Nick Scali Furniture WA, Jandakot

4.6 from 133 reviews

Reviews

(109)
(14)
(1)
(5)
(4)
  • Product Quality
    4.9 (41)
  • Return Claim MadeYes (2) · No (50)
  • Warranty Claim MadeYes (2) · No (51)
  • Product Appearance As advertised (76%) · Not as advertised (24%)
  • Customer Service
    4.8 (54)
Paul

PaulSouth West, WA

No update from Nick Scali after handling out the deposit.

published

I haven't received any update from Nick Scali since placing the order on Jan 12, 2020.
I understand the current pandemic flu situation but a courtesy email as a minimum should be communicated to your customer. Nick Scali committed to me to contact me after 6 weeks after I pay my deposit on one of their product but didn't get any feedback since getting my DEPOSIT!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJandakot
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1 comment
Nick Scali
Customer S.Nick Scali
Leanne Chaproniere

Leanne ChapronierePerth, WA

  • 2 reviews

Paul is a good salesperson . He acknowledged me, asked what I wanted, pointed me in the right direction and sold!

published

All your products are exceptional and well made. The only thing stopping us from buying was price.This last sale tipped us and the delivery time was the clincher. Good sale

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCockburn central
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C H

C HPerth, WA

  • 2 reviews

Taha is the greatest!

published

Taha needs to be the Welcoming face of every Nickscali store! Taha’s communication skills, product knowledge and helpfulness are incredible and his retail/sales experience has been the best I have encountered in years. thank you Taha!

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
See all answers
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Sunshine

SunshineWestern Australia

Great all round !

published

Lovely selection of furniture.
Had very helpful Staff that made me feel relaxed and gave me space to make my selection without any pressure , I was give some good advice to help me make my final decision.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCockburn
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Chez

ChezPerth, WA

Good service

published

Made very welcome without feeling harassed..store manager was helpful & not pushy. I’m very happy with my product. Thank you. Enjoyed my visit very much..

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
See all answers
debb73

debb73South West, WA

  • 2 reviews

Great quality

published

Enjoyed entering a showroom and being able to clearly see the furniture, as well as walk around. Attentive staff ready to answer any queries, without feeling harassed. Quality, well made furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNick Scali Jandakot
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Blake

BlakePerth, WA

  • 10 reviews

Great furniture but not pickup option

published

Although I can't fault any of the furniture, they definently need to work on delivery/pickup options. We recently purchased a round swivel chair and got told we cannot pickup from the warehouse and we had to pay the $75 delivery fee and have it delivered. For me that is a deal breaker and I would have walked away but lucky for Nick Scali my other half insisted on getting it. The last time I shopped there I was given an option to pickup but now I'm told not anymore.

This is so backwards and definently needs working on.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Mick sciorio

Mick sciorioPerth, WA

  • 2 reviews

Good furniture, delivery system needs major work

published
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCockburn
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1 comment
Nick Scali
Customer S.Nick Scali
HappyClient

HappyClientPerth, WA

Atlanta Lounge excellent delivery service

published

Our Atlanta Lounge got delivered today, not only the protecting packaging was outstanding but the delivery driver Jamie and his mate did an amazing job unwrapping the lounge and washing their hands before touching any of the fabric. Very friendly and professional people. I hope they will always deliver every product we get from Nick Scali.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Jandakot
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Very helpful

published

Peter was very helpful on our numerous visits to the shop - he helped us to find exactly what we needed for our sofa and our specific need - even when it wasn’t shown in the brochure!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
mick

mick

  • 3 reviews

Excellent Service.

published

Very easy to deal with. Quick return on ordered goods. Beautiful furniture. Excellent service. I will come back. Follow up final payments from Taha were very well done.
Can’t wait to pick up and unwrap my sofa.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
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J   G H

J G HPerth, WA

Great one Taha left us to browse then available when needed

published

Taha was great. He let us know he was available and then gave us space to browse at our own pleasure. When we eventually needed help he had all the information.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJandakot
See all answers
DJ B.

DJ B.Perth, WA

Great staff - knew when to give us space.

published

Taha was great. He let us know he was available and then gave us space to browse at our own pleasure. When we eventually needed help he had all the information. A pleasure to do business with. The wait time for furniture build is long, but this was made clear from the get-go, so at least our expectations were properly managed. Looking forward to receiving our new Nick Scali furniture. :)

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCockburn Central
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Anita

AnitaPerth, WA

Great staff

published

We would like to state that we were very happy with the service after our recent visit and purchase.
Taha was an extremely helpful and not pushy sales guy, also very friendly and his attention to detail after purchase (that being the stapling of our invoices exactly :) was a good laugh.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
See all answers

Excellent customer service

published

Peter was excellent with his knowledge of the products purchased and very thorough with the purchasing process... the store was very clean and well set out all staff very friendly

Customer Service
Product Quality
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
See all answers
Furniture Shops

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Rob

Rob

  • 2 reviews

A different, better furniture shopping experience.

published

Very friendly staff made sure we had the right info to pick our furniture and pointed us to similar styles to consider.
Lots of fabric options to match our style.
Staff were not pushy - it was a pleasant experience

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot
See all answers

Exceptional customer service!

published

Thank you Aseel and Louis for your patient, knowledgeable and helpful service!! I will definitely be back to do business with this store.
Great products and very good quality! Recommend 100%

Customer Service
Product Quality
Paul

PaulPerth, WA

Exactly what was looking for and great service

published

Store was very easy to get around and look at different items staff are very pleasant and helpful were very satisfied with the quality of the products available Also advise the couch would be assembled on delivery

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationThree seater couches
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Exemplary service.

published

From the very initial encounter we had with your host Mr Peter Tripoli we were very impressed with his knowledge and his ability to help us buy the sofa we wanted.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJandakot WA
See all answers
Jelena

JelenaPerth, WA

Good salesman

published

The store was a typical furniture shop with the difference being a conscientious salesman Peter who welcomed us almost immediately. I was in no hurry for a sofa purchase but Peter was so convincing, I made a deal. I haven't received said sofa as yet so I cant comment on much else but I was happy with Peter's recommendations

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJandakot
See all answers
Page 1 of 7
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Questions & Answers

Ray

Rayasked

WA, Jandakot

Can someone please call me back on 0403 530 007 concerning order WT07822. I have received email stating ready for delivery on Tuesday 7/4/20 and I want to confirm amount to be paid. Thank you

1 answer
Nick Scali
Customer S.Nick Scali

Hi Ray,

Thank you for reaching out!

Please contact our dispatch team on 1300 880 370 and follow the prompts to speak with dispatch. Our dispatch team will be happy to look into and assist you with any queries you may have regarding your delivery.

Sincerely,

Hayden
Nick Scali Customer Care

Get an answer from our members and Nick Scali representatives

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