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Nick Scali Furniture WA, Midland

Nick Scali Furniture WA, Midland

4.6 from 112 reviews

Reviews

(92)
(12)
(0)
(2)
(6)
  • Product Quality
    4.9 (68)
  • Return Claim MadeYes (1) · No (79)
  • Warranty Claim MadeYes (2) · No (80)
  • Product Appearance As advertised (69%) · Not as advertised (31%)
  • Customer Service
    5.0 (80)
Shiv

ShivPerth, WA

Louis - the great : from Midland Store

published

Very good range from contemporary to modern, lots of fabric selection to match your furniture with your home. Fantastic lounge selection and some good discounts at the moment. Very satisfied with the products.Fantastic service, very helpful and knowledgeable with options. Take your time to decide and then discuss options with Louis, top bloke who is very helpful and patient with selections and goes through every possible option.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland, WA
See all answers

Rima was great help!! She was ready at the drop of a hat and nothing was too hard! We can't wait to get our products!!

published

Fantastic store, well spread! Rima knew where everything was and could show us all the fabrics we needed and offered great advice when matching furniture and colours!!
Absolutely love our products can't wait to pick it up!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland
See all answers
Sue

SuePerth, WA

Rima at Midland was great!

published

Rima was very knowledgeable on the products, and made choosing a lounge enjoyable. She was also great on giving us design ideas. I can’t wait to see our new lounge!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland
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Josh F.

Josh F.Perth, WA

  • 2 reviews

Katie from Nick Scali in Midland is a really delightful sales person

published

Katie at the Midland store was very helpful and a very delightful person, she is very knowledgeable and allowed us to take our time in choosing the right furniture for our new house.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland
See all answers
Bronwyn Innes

Bronwyn InnesPerth, WA

Great service

published

Louis was very helpful and made our experience enjoyable with his knowledge and friendly manner. He showed us many suitable lounges after finding out what was important to our needs.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
See all answers
Joanne

JoannePerth, WA

Great Customer Service

published

Took us quite a while to decide exactly what we wanted. Rima was fantastic - very patient and knowledgeable about the products, she helped us choose exactly what fits in our room, can’t wait for our lounge to arrive!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland
See all answers
Tom Dew

Tom DewPerth, WA

Thankyou Louis

published

After 3 visith and endless patients from Louis we have today finely ordered new lounge furniture.
Louis gave friendly and professional service and had full knowledge of the range of furniture, a pleasure to deal with.

Thank you,
Tom and Monica Dew

Customer Service
Product Quality
Warranty Claim MadeNo
Store LocationMidland WA
See all answers

Fantastic Customer Service

published

I found the staff (Katie) extremely helpful, knowledgeable and professional. She assisted my partner and I in the tricky design decisions around making a lounge suite purchase. I would definitely shop there again :)

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationClayton Street, Midland, WA
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The reviewer stated that an incentive was offered for this review

Great service and interior design advice

published

Rima helped us select the perfect lounge for our family including the style colour and leather selection. Would highly recommend visiting the midland store and speaking with Rima fantastic knowledgeable friendly service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland
See all answers
Furniture Shops

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Phillip

PhillipPerth, WA

Very Satisfied

published

We visited the Midland Nick Scali store 3 times trying to decide on the lounge we wanted. Rima was there each time and was exceptionally helpful and accommodating while we spent many hours wandering the large display room. The only down side it the lead time for the order but we will get a custom lounge exactly how we want.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
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How Customer Service Should Be.

published

After a very shaky start with an ex employee and a payment error on my part I was extremely pleased with the service from Louis. Never failed to call back and sorted delivery out to my complete satisfaction. This is the diffrence between on-line shopping and dealing in person with a very competent member of staff. Dont lose this young man. C. Mac

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland W.A.
See all answers
Georgia

GeorgiaWheatbelt, WA

  • Verified customer

Most amazing customer service

published

Louis greeted us at the store, he was friendly, knowledgeable and great to deal with. He made our shopping experience easy and enjoyable, it was our second time visiting the store.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Inayah

InayahPerth, WA

Very satisfied customer.

published

My husband and I went the Nickscali in Midland yesterday took us 3 hours there couldn’t decide what we want, Rima spent 3 hours with us to help us choose whats best for our new house. She’s very lovely lady and has a lot passion! We have had very good service from her and the manager team. We’ve purchased our dream sofa and a set of Provence
I recommend this shop not just very high quality and also very friendly staff. I won’t spend so much money if I don’t get the best service in here. So Rima 5 stars for you.
Mitchell and inayah.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland
See all answers

Superb service

published

Store is huge and neatly laid out. I met Katie, a quiet pleasant person who offered us the best advice on the item we purchased. Thanks a million. We'll done.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland
See all answers
John

JohnPerth, WA

excellent sales experience

published

Today I made a follow up visit to the Midland store and was greeted by Katie, who remembered my name from a previous visit. She was very patient and gave us very good advice on various choices available. She was never pushy but appeared at the right time to offer assistance. I enjoyed the experience and the many options available and purchased a sofa. I am looking forward to the delivery later and would like to thank Katie for her exceptional customer service and would recommend Nick Scali Midland.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland WA
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Furniture Shops

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Ray Datodi

Ray DatodiPerth, WA

Spacious furniture shopping

published

The store was easy to navigate with a good range of quality products. Sales staff were busy with customers yet able to adequately assist in choosing products. On making our purchases paperwork was expediently and efficiently finalized.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
See all answers
Jade A.

Jade A.Perth, WA

Finding the perfect lounge

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland
See all answers
Harriet

HarrietPerth, WA

Fantastic service

published

Thank you to Rima for her excellent standard of customer service. My husband and I visited the Midland store a few times to decide on our new lounge suite, and on each visit Rima provided friendly and knowledgeable advice, without being pushy or intrusive. We very much appreciated her assistance and now can't wait for our lovely 'Elwood' lounge suite to be delivered. Great sale price too! Thank you, Rima.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Excellent service from Rima : )

published

It was nice to be greeted by a happy yet professional staff member.
Not too pushy, or over friendly, as in some stores!
I look forward to the delivery of my new 'sofa bed'.
Many thanks Rima. Ps. Keep smiling : )

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland WA
See all answers
Andrew B.

Andrew B.Perth, WA

Very satisfied with service from Rima

published

Purchased a lounge from Rima. She was excellent to deal with and went above and beyond in helping us to customise the lounge to suit our requirements. Thank you Rima

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
See all answers
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