Louis - the great : from Midland Store
Very good range from contemporary to modern, lots of fabric selection to match your furniture with your home. Fantastic lounge selection and some good discounts at the moment. Very satisfied with the products.Fantastic service, very helpful and knowledgeable with options. Take your time to decide and then discuss options with Louis, top bloke who is very helpful and patient with selections and goes through every possible option.
Rima was great help!! She was ready at the drop of a hat and nothing was too hard! We can't wait to get our products!!
Fantastic store, well spread! Rima knew where everything was and could show us all the fabrics we needed and offered great advice when matching furniture and colours!!
Absolutely love our products can't wait to pick it up!
Rima at Midland was great!
Rima was very knowledgeable on the products, and made choosing a lounge enjoyable. She was also great on giving us design ideas. I can’t wait to see our new lounge!
Katie from Nick Scali in Midland is a really delightful sales person
Katie at the Midland store was very helpful and a very delightful person, she is very knowledgeable and allowed us to take our time in choosing the right furniture for our new house.
Louis was very helpful and made our experience enjoyable with his knowledge and friendly manner. He showed us many suitable lounges after finding out what was important to our needs.
Great Customer Service
Took us quite a while to decide exactly what we wanted. Rima was fantastic - very patient and knowledgeable about the products, she helped us choose exactly what fits in our room, can’t wait for our lounge to arrive!
After 3 visith and endless patients from Louis we have today finely ordered new lounge furniture.
Louis gave friendly and professional service and had full knowledge of the range of furniture, a pleasure to deal with.
Tom and Monica Dew
Fantastic Customer Service
I found the staff (Katie) extremely helpful, knowledgeable and professional. She assisted my partner and I in the tricky design decisions around making a lounge suite purchase. I would definitely shop there again :)
The reviewer stated that an incentive was offered for this review
Great service and interior design advice
Rima helped us select the perfect lounge for our family including the style colour and leather selection. Would highly recommend visiting the midland store and speaking with Rima fantastic knowledgeable friendly service.
We visited the Midland Nick Scali store 3 times trying to decide on the lounge we wanted. Rima was there each time and was exceptionally helpful and accommodating while we spent many hours wandering the large display room. The only down side it the lead time for the order but we will get a custom lounge exactly how we want.
How Customer Service Should Be.
After a very shaky start with an ex employee and a payment error on my part I was extremely pleased with the service from Louis. Never failed to call back and sorted delivery out to my complete satisfaction. This is the diffrence between on-line shopping and dealing in person with a very competent member of staff. Dont lose this young man. C. Mac
- Verified customer
Most amazing customer service
Louis greeted us at the store, he was friendly, knowledgeable and great to deal with. He made our shopping experience easy and enjoyable, it was our second time visiting the store.
Very satisfied customer.
My husband and I went the Nickscali in Midland yesterday took us 3 hours there couldn’t decide what we want, Rima spent 3 hours with us to help us choose whats best for our new house. She’s very lovely lady and has a lot passion! We have had very good service from her and the manager team. We’ve purchased our dream sofa and a set of Provence
I recommend this shop not just very high quality and also very friendly staff. I won’t spend so much money if I don’t get the best service in here. So Rima 5 stars for you.
Mitchell and inayah.
excellent sales experience
Today I made a follow up visit to the Midland store and was greeted by Katie, who remembered my name from a previous visit. She was very patient and gave us very good advice on various choices available. She was never pushy but appeared at the right time to offer assistance. I enjoyed the experience and the many options available and purchased a sofa. I am looking forward to the delivery later and would like to thank Katie for her exceptional customer service and would recommend Nick Scali Midland.
Spacious furniture shopping
The store was easy to navigate with a good range of quality products. Sales staff were busy with customers yet able to adequately assist in choosing products. On making our purchases paperwork was expediently and efficiently finalized.
Finding the perfect lounge
Who would of thought finding a lounge suite would be so challenging. However with that being said, we always knew we wanted a Nick Scali for their modern and contemporary design.
We attended Midland store at least 5 times before purchasing and dealt with Rima on each occasion. We found all dealings to be professional, warm and comfortable (something that doesn’t always happen when you’re in pursuit of a product). Rima you provided the perfect balance of service, not too pushy but very attentive and helpful.
I wouldn’t leave a review if I di...dn’t believe in the product or person selling it. Rima you were excellent to not only myself and husband but to our 8 month old son. Thankyou for the time you took to explain the maintenance requirements of our lounge, the prices and turn over times.
Thank you to Rima for her excellent standard of customer service. My husband and I visited the Midland store a few times to decide on our new lounge suite, and on each visit Rima provided friendly and knowledgeable advice, without being pushy or intrusive. We very much appreciated her assistance and now can't wait for our lovely 'Elwood' lounge suite to be delivered. Great sale price too! Thank you, Rima.
Excellent service from Rima : )
It was nice to be greeted by a happy yet professional staff member.
Not too pushy, or over friendly, as in some stores!
I look forward to the delivery of my new 'sofa bed'.
Many thanks Rima. Ps. Keep smiling : )
Very satisfied with service from Rima
Purchased a lounge from Rima. She was excellent to deal with and went above and beyond in helping us to customise the lounge to suit our requirements. Thank you Rima
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