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Nick Scali Furniture WA, Osborne Park

Nick Scali Furniture WA, Osborne Park

4.4 from 123 reviews

Reviews

4.4

123 reviews
5
(97)
4
(9)
3
(2)
2
(4)
1
(11)
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Janet

JanetPerth, WA

Great Customer Service

published

Thank you Lydia Wong for making our purchase experience a pleasure. Your enthusiasm shines through and you ensured we understood everything about the transaction, from slection to delivery and installation.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park WA
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Sladana was just amazing!!

published

Great customer service and knowledge of all the products. Definitely recommending Sladana, she was also very friendly. What i really liked about her she is that wasn’t pushy at all, and answered all our questions.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Perth Clearance Outlet
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Great Service by Lydia Wong

published

Lydia showed us a variety of sofas to choose from
There were a number for us to choose from that we liked
The sofa was excellent
The sofa was easy to assemble
Lydia was very helpful

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsbourne park
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Great service

published

A big thank you to Lydia at Osborne Park who provided great service throughout the sales process. Was excellent to deal with in store and provided valuable updates up to delivery!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
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Barb H

Barb HPerth, WA

Quality product

published

Very happy with my purchase, elegance and comfort combined. A big thank you to Svetlana who let me browse until I found the piece I wanted, and then was so very helpful in getting the business done. This was my first visit to any of your stores, and I certainly wasn't disappointed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNick Scali Clearance Store, Osborne Park
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Got a great quality dinning set and couches from them. Good service and diliver and fantastic product

published

All good. The quality of good is good at excellent price. I am glad that I stumbled into this store. I would highly recommend this seconds store. But not seconds quality.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationInnaloo
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Mark K

Mark KPerth, WA

  • 3 reviews

Great service

published

Very happy with the service provided by sue. She made sure that we made the right selection after numerous visits. Thanks so much for your help and patience as we have made a great decision.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Great customer service!

published

Really enjoyed shopping at Nick Scali perth store in scarbourgh as I dealt with Carl who wasn’t pushy but instead helpful and understanding on our needs- he helped us get a great deal!

Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised

Exceptional service at Osborne park!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne park
See all answers
Furniture Shops

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Liz D.

Liz D.Perth, WA

Professional service

published

We have purchased furniture from this store a few times before and have always had exceptional service, when I walked in a few days ago I was again impressed with Carl’s service, professional and made our decision easy.
We can’t wait to receive our new couch!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park Perth
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Rod

RodPerth, WA

  • 2 reviews

Poor quality Recliner broke down 3 times in 5 months

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
4 comments
Nick Scali
Customer S.Nick Scali
Rod
Rod

After making an assurance to investigate and resolve my complaint the Nick Scali representative was all talk and no response. The customer service is non existent. Do your homework first. I will never enter their business again.

Nick Scali
Customer S.Nick Scali

Finding the perfect pieces for our new home was a breeze!

published

We were met by the very enthusiastic Lydia. She was patient and flexible in helping us select the perfect lounge for delivery to our new home, and was an absolute pleasure to deal with. We will be back for her help with furniture for the rest of our home!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers

Great Customer Service

published

I really like the layout of the showroom. There are so many beautiful choices yet it feels comfortable and un-cluttered. Lydia was really patient as I took a long time considering my options. Her friendly nature and good product knowledge made for a great shopping experience. I purchased what I can say is the most comfortable couch I've ever sat on and I can't wait for my delivery.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
Julie

JuliePerth, WA

Very helpful

published

We were surprised with the quantity of electric recliners in the store and being specific with our needs Leanne was very helpful and pointed out to us the choices we could look at
Very friendly service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers
Isla

IslaSouth West, WA

Great customer service

published

Jackie really knew all the different couches and where they were in the massive shop! She helped mum and dad through all the choices to find the right one for our house, while my sister fell asleep!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
Furniture Shops

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Kath

KathPerth, WA

Ash was awesome

published

We have just spent most of the afternoon helping my mum and dad furnish their new house. Our experience was fantastic and Ash who helped us was awesome. A potentially very difficult situation was made easy and not stressful at all. Thanks to Ash for his time, honest opinion and efficient approach.

Highly recommend Ash and the Osborne Park Team

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers
anika_s

anika_sPerth, WA

  • 4 reviews

Very helpful!

published

Lydia was extremely helpful and quick with sorting out the purchase! Would happily return for her advice! Payment was easy and quick even though she was very busy helping multiple people!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Super helpful

published

Sales professional (Lydia) was fantastic. Knowledgeable, reassuring and great taste! Patient as we vasilated in our decision making and had loads of great ideas and suggestions. Very happy with purchase

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers
Ric R.

Ric R.Perth, WA

Best sales lady ever

published

Lydia is the best! Fun and intuitive, she managed to get my design and colours right and even encouraged me to go a bit wild with the Judo chair! Love it! Now just have to wait for delivery. Thanks Osborne Park team!

Customer Service
Product Appearance As advertised
Store LocationOsborne Park
Judy S

Judy SPerth, WA

Purchase Furniture

published

Sue, Osborne Park rooms, was awesome; her interior design knowledge proved very helpful. You're a keeper! Living room, bedroom, lounge room furniture chosen quickly (paperwork took the longest).
Thank you.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationScarborough Beach Road, Osborne Park
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