Purchased a Julio leather recliner/chaise 3 seater lounge from Nick Scali Cairns and have only had the item 2 weeks and the chaise is a real issue. The seat of the chaise is lower than the chaise section and makes you go downward while seated. It has given me a very sore back and I cannot use that chaise anymore. I would like to know if Nick Scali would replace the lounge with another one which didn't have this problem. The recliner is okay however the buttons are right away from where you reach to use them. The middle seat which has no chaise or recliner is the only one I use. Very disappointed with this lounge and it cost a lot of money
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