Reviewer Photos & Videos
Not much support with new Pegasus 36,disappointing from Nike.
Previous 4 pairs Nike shoes very happy with,
Pegasus 36, $180 at offficial Nike shop Shellharbour sq NSW,disappointing and not comfy,pity i wore them at home otherwise could have returned then maybe,was told if i have worn them no returns,enjoy!!
Great answer thanks.
Terrible terrible never purchase from Nike
Waited 3 weeks emailed numerous of times called several times to be promised it will arrive and they will look after me only to be told 4 weeks later that it was (lost in transit) bloody ridiculous will never purchase from here again. What a joke
It charges me international transaction fee and plus online order never arrives 4 weeks already
Terrbile company and customer service, worst of the worst. Have contacted customer care team 3 times, it is like talking to answering machine, same sentence, same answers, never kept promises.
ordered something nearly a week ago. it’s been sitting at sydney for the whole time. other stores send there items that same day or the next. how lazy. not a good company. i’ve been tracking my item and like i said. just been sitting at sydney taking there time. pathetic
online store was easy to navigate through. Most things I was looking for I could find. Delivery was fast. several items were out of stock, but thats ok I found them instore
Return policy is very accommodating
Some initial teething problems when they moved their distribution to Europe, however things are running pretty smoothly now. Shipping is fairly reasonable and the returns policy is very reasonable. Would be 5 stars if overseas credit card fees weren't charged, this shouldn't happen when buying from a local site.
awful nike sneaker
I bought a pair of 27 c nike sneakers from ASOS in February 2019. I have not used it many times.just in some occasions. although I payed 220$ to buy it it torn out after some months. I am so cross and upset. I don't know where can I complain? it is frustrating. I have not expected such a bad quality of this famous brand.
I am so sorry for this awful brand. I will never buy anything from nike and will recommend no one to buy.
Quality products, great range
Have always bought weekly based shoes from Nike and haven not been disappointed thus far - lasting, comfortable and fashionable. Somewhat recently have branched out into the Nike brand in terms of the clothing and tis the same case there. - lasting, comfortable and fashionable. Mainstream brand, but truly good quality comfortable fashionable but on the expensive side.
How do I get to speak to someone who can help me in Australia I ordered some shoes 4 weeks ago that said they would be here in four weeks when I checked out it said 6 weeks. Every time I try to sort this out I get some overseas person who is rude and extremely unhelpful
Don't buy from Nike online store
I placed an order online and found out later that I am charged for International transaction fee although there is no indication in the basket when you finalise your payment and the currency was shown in AUD. Contacted Live Chat twice and the staff kept terminating our conversation without waiting for my reply.
Also beware that you have to wait around 4-12 business days for the delivery.
Better go to a physical store to make a purchase....
Easily worst experience online shopping in 10 years
So I ordered a dri fit training shirt. Couple weeks pass, I get the delivery. Except its two, hideous backpacks. Go online to chat support. Chat not working. Go to email. Email doesnt work. Call, get put on hold for 10 mins, not long after he either hangs up on me or the line gets cut off because its diverted overseas.
Never shopping with nike again, first time I have ordered online from them. Nor will i buy their products anymore after many years of loyalty. Adidas for me from now on.
Nike does not stand behind the quality of their products
Nike does not stand behind the quality of their products and after being a customer for 25 years, I will never ever buy another Nike product again because of it.
I had a pair of nike running shoes tear apart after 4 months of use. I contacted the Nike store where i purchased them and all they could say was they had a 90 day return policy and they could do nothing about the bad quality shoes that tore apart.
I contacted enough Nike people until I was speaking with the Senior Customer Management rep and after 3 phone calls their best solution...was to say they stand behind their 90 day policy instead of standing behind delivering a high quality product. In the best case scenario I hoped Nike would offer to exchange the shoes for a pair that were not torn apart, but they didn't think that was a reasonable request. Nike did not even think to offer even a 50%, 10%, 1% discount on a new pair of shoes. They didn't offer to repair the shoes. Their best suggestion was to go buy a new pair of shoes and hope the next pair don't rip apart. I am absolutely appalled at this level of service from such a reputable company. I have sold my existing stock holdings I had with Nike, and I will never purchase a single Nike item for myself or as a gift again.
Wow....Didn't think a company as big as Nike could have such terrible service.
I ordered 3 pairs of shorts on sale OVER A MONTH AGO. After back and forth with customer support. They sent me incorrect tracking link that said my order had been delivered to another state. After another week all of a sudden they cancelled my order with no explanation and offered me a refund and a measly 20 percent off code. That's cool besides the fact that the shorts are now sold out and the others aren't even on sale anymore. Also it's been nearly a week and I am yet to receive my refund
Easy and well priced
The new plus range in Nike has been excellent!
True to size and no worry it's going to arrive and be too small. Breathable material and excellent quality! Finally don't have an excuse not to work out
Never never buy from online store
Online store is not in Australia. Give estimate for shipping then still waiting for delivery. 2 weeks later. When I called to ask, told the products come from Amsterdam and once they reach Aussie shores Nike is not responsible for how long they take to get here. So peeved. Bought my daughter shoes as can't get them on actual stores as they stock very little kids stuff. Never buy again from Nike
No notification of redirection. Place of pickup is 30 minutes drive on main road. Closest post office 5 minute walk. Can get to 6 other post offices closer than where was left. Never buy again. They do not want the online business. So be it.
No Tracking, Late Delivery, Can't answer email.
Just like to thank nike for their "up to the minute tracking". My order was placed 12 days ago and still nothing has arrived. It was estimated...between...the 20th and 25th, so you would think that they would be able to get an estimate right considering they do this all the time. No not nike, sent them an email 3 days ago that has gone unanswered (see below). I rely on up to date tracking as the posty even leaves parcels that are meant to be signed for at the front gate, which is fine if I know it's coming. This is all the tracking I can get (below). Thanks again for the non-tracking and late delivery nike. Will be sure not to buy your crap again.
Refused to replace faulty shoes
Refused to replace faulty shoes
I've had some good NIKEs before, but the last pair I bought turned out to be faulty after a few months of light wear. NIKE refused to replace, fix or refund them. This is illegal and I will be following up with Australian Consumer Affairs. A $200 shoe should last more than a few months.
Bought a pair of vapour max shoes at a retail store which after wearing intermittently for four months, the sole gave out & air started leaking. High end shoes, do not even last four months. Refused to refund or replace as they said it is wear and tear after 4 measly months of use. So they are trying to make out that you wear them day in day out for 4 months which is rubbish. Called Nike Australia. Disconnected multiple times. Finally get through but went straight to a voicemail telling you to email them, rushed through the email address so you...have to keep ringing back to get it. Replied to me on email by saying it is wear & tear. A shoe you use for maximum 10 hours a week for 4 months. Adidas replaced their shoes when they were breaking down after 3 months. Not Nike. So they dont guarantee the quality of the product & if the shoe is inherently poor quality, then just say wear and tear. I have emailed them asking them how the shoes cannot handle 4 months intermittent use without breaking down from wear & tear, but there are comprehension issues & they keep parroting back to me its not a manufacturing issue, its wear & tear, without addressing the actual question I'm asking.
Can't Run Around in Nike Jordans!!!!
I purchased a pair of Jordans (recommended by a physio) for my son to wear for school, as they had great ankle support. I discussed at length with the manager of the Foot Locker Cannington store in Perth that I had to have this brand as they had been recommended for my son for school and he also recommended these shoes. A few months later the stitching around the laces on one shoe was all coming loose. I returned the shoe but at the time (Summer)they didn't have any suitable shoe to replace them. I kept the shoes until the new stock arrived. I ...was told that the manager would call me when this stock arrived, he never did, I had to chase them up! Eventually some 3-4 months later, I got replacement shoes. All good... 4 months later I was checking my son's shoes as he said they were hurting and saw that the sole had completely split just where there was some fancy pattern on the sole!! These shoes were expensive, you expect young kids to grow out of shoes before they wear them out, at least that is what has happened with every other brand of shoe my son has had. I again head back to the Cannington store to show the manager. I was greeted with a groan...! Then on inspection of the shoe the lady said.. And I quote "These are Retro Shoes, you Can't run in them" (!)!!!??? Now my son is 6 years old, he is not that sporty and doesn't do any extracurricular sports, other than swimming, thankfully he doesn't need the shoes for that. So the only running he does is "around" going from classroom to classroom maybe? I would hardly call that 'running' in any sporting capacity, I would also defy anyone to stop a 6 yr old from "running around" at school? The assistant when I purchased the shoes knew that I was purchasing for my son to wear at school. If he had said at the time, that should there be any form of activity that included movement then these are not the shoes for you, I wouldn't have bought them, simple. So a word of warning** When purchasing Sports Shoes from Nike Jordan, be advised that You can not run in them! Even run around. Nike, get your act together, your reviews are really bad, I just wish I had read these before purchasing. I have since advised the Physio who also now does not recommend your shoes to anyone. Or the parents at school, anyone that I talk to really... Seriously... Can't run around in sport's shoes, ridiculous!
Questions & Answers
In my profile picture i am comparing two different types Nike Tn Airs, black set are the best set of runners i ever owned ever , the other tiger stripe about as good as asics runners only , how many different type of Nikes T N Airs are there on the market today?i was curious as both pairs were size 15 , Nike Tn Airs being the only brand that fits my awkward size 12 feet it seems.
what shoes is best for my jogg???
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands||Physical Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Own Label||Own Label|
|Buy Now, Pay Later Options||None||None|
|Type of Footwear Offered||Exercise & Sport Shoes||Exercise & Sport Shoes|
|Clothing Type||Baby & Toddler, Children, General / Everyday, Plus Size and Swimwear||Baby & Toddler, Children, General / Everyday, Plus Size and Swimwear|
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