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Nimble

Nimble

3.9 from 260 reviews · View Statistics
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Reviews

4.0
4 reviews
5
(2)
4
(1)
3
(0)
2
(1)
1
(0)
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Nate
NateSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Slow in responding

published

Applied in the AM, by close of business I still hadn’t received a response as to what was going on. Not sure if I used this mob years ago but if it was them then they were much quicker with a response

Transparency
2/5
Customer Service
2/5
Application Process
2/5
Timeliness
2/5
Incentivised Review No
Loan TypeVariable Rate
Nimble
NimbleNimble
Norhasimah Ahmad
Norhasimah AhmadPilbara, WA

Good n very efficient.

published

The staff was friendly n very helpful too. The loan was finalise within an hour of submittingThe instructions was very easy to follow. I was satisfied with outcome. I would recommend to anyone.

Transparency
4/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan Term 21 months
Nimble
NimbleNimble

Hi Norhasimah, thank you for your review. It's great to hear you were satisfied with the outcome and found the process easy. Have a great week - Team Nimble.

John
JohnGreater Melbourne (Outer), VIC

Timing is always key. Quick and easy

published

How you can choose your repayment and the duration of your loan is the best.
Nimble is always there when you least expect the unexpected.
Now they have a app, it just makes life just that little bit easier.

Transparency
4/5
Customer Service
4/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan Term 3 months
Nimble
NimbleNimble

Hi John! Thank you for your review. It's great to hear that we made things easier for you when the unexpected came up. Thanks again - Team Nimble

Marty
MartySouth East Queensland, QLD

Great customer service experience

published

I have found the customer service team to be exceptional. I recently needed to make changes to my repayments. My requests were resolved. Couldn't ask for more. Big thanks to the customer service team.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Term 6 months
Nimble
NimbleNimble

Thanks for your review Marty, we're glad you found our customer service exceptional. Have a great week - Team Nimble

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Questions & Answers

Jus
Jusasked

Was emailed earlier to ring re application. I rang amd was told they had everything, it's now 4 hours later , I've emailed twice,but still haven't been notified if my application was successful.
Have used nimble many times before, and its always been easy and quick with great service.
I applied yesterday, so it's 24 hours since.
Hoping to hear something soon, it's the weekend tmrw and was hoping to have the money before hand.

No answers
Ggage 61
Ggage 61asked

Excellent loan provider never had a problem always there for me thank you

1 answer
Nimble
NimbleNimble

Hi Ggage 61,

Thanks so much for the feedback, we're so glad we could help out!

Cheers,
- Team Nimble

Pat
Patasked

How do I delete my nimble account?

1 answer
Nimble
NimbleNimble

Hi Pat,

Please email customercare@nimble.com.au, they will be able to close your account for you. Enjoy your day!

Cheers,
- Team Nimble

See all Nimble questions

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