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Nimble

Nimble

3.9 from 260 reviews · View Statistics
See the Best Short Term Loans in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

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Reviewer Photos & Videos

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Kenny Z.
Kenny Z.
  • 3 reviews
  • 1 like

Good service !

published

Recently applied for loan and got approved very quickly, the money was in the next day, and got what I needed for, It’s alright. I will recommend their service. Good work.

Incentivised Review No
Nimble
NimbleNimble

Not accurate

published

I’ve waited over a day to get my application approved. The website states within minutes?
I need this loan for study reasons. This is ridiculous I was told this would be the best company and get my loan within 60 mins ?

Transparency
2/5
Customer Service
2/5
Nimble
NimbleNimble

Waiting and stressed

published

In the past I haven't had any issues with Nimble. But I made an application and its been 9 hours and its still saying verifying. I wouldn't have applied for a pay day loan if I didn't need the money urgently. The fees are really high. Its been a stressful day and I've called and their phones weren't working and I sent 2 emails to follow up and havent had any response. I just want to no if its yes or no.

Application Process
1/5
Timeliness
1/5
Nimble
NimbleNimble
Nate
NateSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Slow in responding

published

Applied in the AM, by close of business I still hadn’t received a response as to what was going on. Not sure if I used this mob years ago but if it was them then they were much quicker with a response

Transparency
2/5
Customer Service
2/5
Nimble
NimbleNimble
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Reviewer
Reviewer Adelaide
  • 16 reviews
  • 9 likes

The guidelines on who gets money or not is skewed

published

Extra costs are ridiculous considering there is little admin involved! I found that I was immediately permitted to have a loan on multiple requests - then, randomly I was declined - even though my financial situation had improved significantly from the previous times I had requested a loan!!
Then, there’s no customer service to speak to - so who gets all the fees you pay back ??!!!!
Not a good place to get a loan when the rules around the loan are warped.
I don’t use this company anymore - I much prefer “My pay now”, which has much less fees!!!!

Transparency
2/5
Customer Service
1/5
Nimble
NimbleNimble
Carly
CarlyMetropolitan Adelaide, SA

Not helpful and feel let down!

published

Got approved for my first loan with Nimble, easy set up, easy to deal with and good repayment options. ALWAYS paid on time and paid off early. After receiving an unexpected emergency vet bill, I provided customer service with my card details to make my last payment...very quick to take my money...Was then DECLINED, with NO valid reason given. No change in circumstances on my application. Was happy with initial set up, yet now feel very screwed over after they just made plenty of money out of me. I'm quite simply DISGUSTED!

Transparency
2/5
Customer Service
2/5
Nimble
NimbleNimble
Shell
ShellSouth East Queensland, QLD

Wonderful

published

I experienced the most professional and respectful customer service.
I did not experience any unexpected extra costs as Nimble showed my repayments that I needed to make.
I am very satisfied with the rate I received for this loan.

Application Process
4/5
Timeliness
5/5
Nimble
NimbleNimble

Hi Shell, Wonderful to hear! We love delighting our customers with our products and Customer Service skills! Have a wonderful rest of your week- Team Nimble

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Great backup for when you’ve over sent for the month

published

I’m happy with the customer service and the prompt reply to the loan request. I think I would rate nimble 5 stars if there was like a loyalty status in place where people who have lent on several occasions and are always paying off their loan on time and without any dramas get a lower interest rate for their next loan. Maybe that’s something worth considering in future.

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Dan, Thank you for your review and feedback! We're so pleased you had another great experience! Something to think about for sure! Have a great rest of your week- Team Nimble

Mitch
Mitch
  • 2 reviews

Great Service, fast easy, but do not like their marketing tactics

published

Fast, easy, and in my account within the next business day. Their marketing tripe they send is in accurate. Travel agents have saved their customer hundreds of thousands of dollars by protecting them against companies that go bust (bestjet, fly365, Bentours, etc etc). Please don't peddle poorly researched crap. If it wasn't for the below article I was sent, I would have given 5 stars.

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Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Mitch. Thanks for your review, we'll be sure to pass your feedback on to the Marketing Team. Have a great weekend - Team Nimble

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Been great when I needed it most

published

Was just after Christmas and needed some extra funds to get though the holidays and was really quick and easy to do with nimble it got me though it perfectly

Transparency
4/5
Customer Service
4/5
Nimble
NimbleNimble

Hi Chris. We're delighted to hear you found our services to be quick and easy - 2 things we pride ourself on. Have a great week - Team Nimble

Great service there when you need them

published

Very helpful, they nimble got me through the Christmas break as im casual employment atm no holiday pay so very grateful it's the second time nimble have helped me & would definitely use them again

Transparency
4/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Ham! Thank you for your review, we really appreciate it. We're delighted to hear that you would use Nimble again - we would be more than happy to help when we can. Thanks - have a great week, Team Nimble.

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The reviewer stated that an incentive was offered for this review

Peter
PeterSouth East Queensland, QLD

4 stars

published

It
would of been 5 stars but still waiting for my nimble card that was issued on the 20/11/19 but getting another loan was still effortless no extra costs so far happy

Transparency
5/5
Customer Service
4/5
Nimble
NimbleNimble

Hi Peter, Thanks for your review. We're sorry that things haven't been seamless for you and we'd like to reach out and help. Please email us on customercare@nimble.com.au and our team will pick this up with you. Many thanks - Team Nimble

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satanistcore
satanistcore
  • 4 reviews
  • 2 likes

Great speedy and just plain cool

published

I have used nimble a few times and they haven't really let me down since I will use them in the future if I'm in a pinch fast and quick thumbs up Nimble

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi there! Thanks for your review - we're happy to help when you need us most. Have a great week - Team Nimble.

Consumer Advocate
Consumer AdvocateSydney, NSW
  • 6 reviews
  • 2 likes

Not great but not bad: Excessive fees

published
Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi there, thanks for taking the time to review your experience with Nimble. Many thanks - Team Nimble

Simple

published

Simple and if your totally sure you need a loan it's fast. Process is as simple as can be and approval rate is instant. I would recommend this loan company to all

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Jared - thanks for your review. It's great to hear that you'd recommend us and that you found the process simple - we work hard to make sure our service is speedy and straightforward. Have a great week - Team Nimble

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Questions & Answers

Jus
Jusasked

Was emailed earlier to ring re application. I rang amd was told they had everything, it's now 4 hours later , I've emailed twice,but still haven't been notified if my application was successful.
Have used nimble many times before, and its always been easy and quick with great service.
I applied yesterday, so it's 24 hours since.
Hoping to hear something soon, it's the weekend tmrw and was hoping to have the money before hand.

No answers
Ggage 61
Ggage 61asked

Excellent loan provider never had a problem always there for me thank you

1 answer
Nimble
NimbleNimble

Hi Ggage 61,

Thanks so much for the feedback, we're so glad we could help out!

Cheers,
- Team Nimble

Pat
Patasked

How do I delete my nimble account?

1 answer
Nimble
NimbleNimble

Hi Pat,

Please email customercare@nimble.com.au, they will be able to close your account for you. Enjoy your day!

Cheers,
- Team Nimble

See all Nimble questions

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