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Nimble

Nimble

3.9 from 259 reviews · View Statistics
See the Best Short Term Loans in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

Previous
Next

Not accurate

published

I’ve waited over a day to get my application approved. The website states within minutes?
I need this loan for study reasons. This is ridiculous I was told this would be the best company and get my loan within 60 mins ?

Transparency
2/5
Customer Service
2/5
Nimble
NimbleNimble
Nate
NateSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Slow in responding

published

Applied in the AM, by close of business I still hadn’t received a response as to what was going on. Not sure if I used this mob years ago but if it was them then they were much quicker with a response

Transparency
2/5
Customer Service
2/5
Nimble
NimbleNimble
AJRose
AJRoseSouth East Queensland, QLD
  • 11 reviews
  • 2 likes

Quick, Easy and Simple.

published

Great! They helped out multiple times when I've been stuck with my daughter. As for the fees they do tell you in the beginning before accepting the loan. They're easy to deal with and haven't had any issues. Thankyou so much.

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble
Reviewer
Reviewer Adelaide
  • 16 reviews
  • 9 likes

The guidelines on who gets money or not is skewed

published

Extra costs are ridiculous considering there is little admin involved! I found that I was immediately permitted to have a loan on multiple requests - then, randomly I was declined - even though my financial situation had improved significantly from the previous times I had requested a loan!!
Then, there’s no customer service to speak to - so who gets all the fees you pay back ??!!!!
Not a good place to get a loan when the rules around the loan are warped.
I don’t use this company anymore - I much prefer “My pay now”, which has much less fees!!!!

Transparency
2/5
Customer Service
1/5
Nimble
NimbleNimble
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Competitive, responsive and good website.

published
Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble
Anthony
AnthonySydney, NSW
  • Verified

STRESS RELIEF

published

Great online customer service. The costs were very clear from the start with no extras. The rate was to be expected from the market and I was happy with that

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Anthony, It's great to hear you thought we were crystal clear from start to finish! We're glad to hear you are happy with the rate and our customer service! We appreciate your review very much! - Team Nimble

Tania T.
Tania T.Metropolitan Adelaide, SA

Nimble it’s 10 Stars from me

published

Nimble and it’s easy process offers a sense of security knowing if needed I can get financial help fast. Quick, easy and reliable. Customer satisfaction is important to them always.

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Tania, Thank you for taking the time to review us! We are so glad you are a satisfied customer of ours! Have an awesome rest of your week - Team Nimble

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Romeo b.
Romeo b.Central Highlands and Goldfields, VIC

This is perfect...helped when I had my daughter.

published

Customer service experience with this company was amazing. I experience an unexpected extra costs during the loan and they where will8ng to help. I am very satisfied with the rate I received for this loan.

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Romeo, It's awesome to hear you thought the customer service experience was amazing and appreciate our willingness to help when unexpected things come up! We hope you and your daughter have a fabulous rest of your week - Team Nimble

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Ronald
RonaldNorth Queensland, QLD

nimble TELL US WHY YOU LOVE US!

published

they were very fast and easy to use and quick response times and very friendly, and everything fully explained , very satisfied with everything about there service 10 out of 10

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Ronald, It's great to hear you are very satisfied with your experience and we appreciate you taking the time to review us! Have a wonderful rest of your week - Team Nimble

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Shane Tilden
Shane TildenGreater Melbourne (Outer), VIC

great

published

always handy when extra cash is needed, would use again. easy repayment terms, direct debit is very easy and no need to worry about missing a payment because automatically debited

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Shane, Thank you for taking the time to review us! We're glad to hear you had a great experience and will be back again! Have a great rest of your week- Team Nimble

Lew
LewGreater Melbourne (Metropolitan), VIC

Excellent for when you're in a bit of a pickle!

published

Nimble has been able to help me on two occasions, where I had been in situations that could've been a lot worse financially if Nimble hadn't of come to the rescue! I found the application process to be very user friendly and quick to fill out, and was amazed at how fast each time the funds had been available in my account (literally within minutes). The pay-back fees associated with paying back a set amount too are quite reasonable, as is the time frame options given to pay back. Would definitely use again if I get stuck again!

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Carly
CarlyMetropolitan Adelaide, SA

Not helpful and feel let down!

published

Got approved for my first loan with Nimble, easy set up, easy to deal with and good repayment options. ALWAYS paid on time and paid off early. After receiving an unexpected emergency vet bill, I provided customer service with my card details to make my last payment...very quick to take my money...Was then DECLINED, with NO valid reason given. No change in circumstances on my application. Was happy with initial set up, yet now feel very screwed over after they just made plenty of money out of me. I'm quite simply DISGUSTED!

Transparency
2/5
Customer Service
2/5
Nimble
NimbleNimble
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Eildon
EildonGreater Melbourne (Outer), VIC

Backup

published

Transactions are straightforward and efficient. It is great to know I can access money quickly and without complicated forms or signing the house over. I enjoy being able to choose the period of repayment.

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Eildon, We're glad we could be a great backup for you! Also pleased you love the control you have over payment periods and our uncomplicated application process! Have a fabulous rest of your week- Team Nimble

Simple and easy

published

Nimble are easy and quick to use, I can’t fault the service I’ve received with them.
They were quick and very responsive with any queries that may have come about.
I am very satisfied with the care they have given

Transparency
4/5
Customer Service
4/5
Nimble
NimbleNimble

Hi Ben, Thanks for taking the time to review us! It's wonderful to hear how happy you are with our service! Have a fabulous rest of your week- Team Nimble

Great service

published

Nimble is my go to loan company. Fair rates and quick. I have always used them and will continue to in the future. I lobe how quickly the money is transferred and how easy the app is to navigate and how friendly the staff are if changing details.

Transparency
5/5
Customer Service
5/5
Nimble
NimbleNimble

Hi Keenan, Awesome to hear you're loving how quick the turn around time is, how easy the App is to navigate and how wonderful our team is! Have a wonderful weekend- Team Nimble

Page 1 of 8

Questions & Answers

Jus
Jusasked

Was emailed earlier to ring re application. I rang amd was told they had everything, it's now 4 hours later , I've emailed twice,but still haven't been notified if my application was successful.
Have used nimble many times before, and its always been easy and quick with great service.
I applied yesterday, so it's 24 hours since.
Hoping to hear something soon, it's the weekend tmrw and was hoping to have the money before hand.

No answers
Ggage 61
Ggage 61asked

Excellent loan provider never had a problem always there for me thank you

1 answer
Nimble
NimbleNimble

Hi Ggage 61,

Thanks so much for the feedback, we're so glad we could help out!

Cheers,
- Team Nimble

Pat
Patasked

How do I delete my nimble account?

1 answer
Nimble
NimbleNimble

Hi Pat,

Please email customercare@nimble.com.au, they will be able to close your account for you. Enjoy your day!

Cheers,
- Team Nimble

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